Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
It was an absolute pleasure working with The Joe Smith Team! Harold and Minh are super knowledgeable, professional, and willing to chat with you if you have any questions. I would definitely use CrossCountry Mortgage again.
Reply from Joe Smith
November 10th, 2025 03:49 PM
It's great to hear you had a good experience with my team, Christopher. Harold and Minh are indeed committed to providing knowledgeable and professional assistance. I'm glad they were able to address your questions effectively. Thank you for...
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The Joe Smith Team is fantastic! I can’t say enough great things about Harold and Minh — they’re knowledgeable, caring, and always go above and beyond to help. The entire team made the process seamless, and I would definitely turn to them again...
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Reply from Joe Smith
July 20th, 2026 02:03 PM
Christopher, we appreciate your kind words about the Joe Smith Team. It's wonderful to know that Harold and Minh provided such knowledgeable and caring service. We're glad the process was seamless for you, and we look forward to assisting with...
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Its my 3rd time working with Joe's team to refinance mortgage and the customer experience is always top notch ! Entire team works really hard and turn around is very quick on anything.
Reply from Joe Smith
October 7th, 2025 05:19 PM
Thank you for your continued trust and support, Yukhym. It's rewarding to know that you've consistently had a positive experience with my team during your mortgage refinances. I strive to provide efficient service, and I’m glad the team has...
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Everything went smooth
Reply from Joe Smith
September 26th, 2025 12:21 AM
I'm glad to hear that everything went smoothly with your experience, Bilgehan. It's my aim to ensure a straightforward process, and I'm pleased I could assist in achieving that. Thank you for your feedback.
Lots of revisions to documents - in part due to our gift being complex, so not nexessarily on you . portal occasionally did not accept some formats of documents
Reply from Joe Smith
October 30th, 2025 04:41 PM
Thanks for your feedback. We do everything we can to make the process as smooth and easy as possible. Occasionally, complicated transactions need a little more documentation.
Joe is always outstan
Reply from Joe Smith
September 19th, 2025 08:02 PM
I truly appreciate your feedback, Jeffrey. It means a lot to know that you consider my service dependable. Supporting you through the process is my priority, and I'm glad to have met your expectations. Thank you for taking the time to leave...
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Joe Smith at CrossCountry Mortgage has received a review with 5 star rating from Jeff B
Reply from Joe Smith
July 20th, 2026 02:03 PM
Thank you, Jeff, for your positive rating. We're pleased to know you had a great experience with Joe Smith at CrossCountry Mortgage.
Every home we've purchased has been with Joe Smith and team. Amazing support, guidance, communication. The website portal for tracking documents is incredibly helpful. No better team!
Reply from Joe Smith
September 4th, 2025 10:36 AM
I'm grateful for your continued trust in me and the team for each of your home purchases. It's rewarding to know that you found our support, guidance, and communication beneficial. I'm glad the website portal added convenience to your experience...
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Working with Joe was truly an excellent experience. The service was top notch, the communication was always there and the process was as smooth as can be. I truly can’t say enough wonderful things. I highly recommend Joe!
Reply from Joe Smith
October 30th, 2025 04:42 PM
We appreciate your kind words, Olivia. It's great to hear that you found working with Joe to be an excellent experience and that the communication and service met your expectations. Your recommendation means a lot to us. If you need any further...
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Joe was wonderful to work with! From start to finish the communication was always there, he was always on top of things the entire transaction and the process was smooth as can be. I highly recommend him! What a wonderful experience it was...
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Reply from Joe Smith
October 30th, 2025 04:42 PM
It's fantastic to learn about your positive experience working with Joe and our team at CrossCountry Mortgage, Olivia. We aim for clear communication and seamless service, so it's gratifying to hear that this was your experience. Thank you...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095