Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
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Business Hours
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8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
I had a great experience because Joe smith and his team, Jeff Nelson and Minh Tran, expedited my mortgage application and everything went smoothly. They have always been available for any questions, even after the sale. This is my second time...
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Reply from Joe Smith at CrossCountry Mortgage
November 17th, 2025 04:43 PM
Thanks for sharing your experience, George. I'm pleased to know that the process went smoothly and that Jeff and Minh were able to assist you effectively. It's rewarding to be your go-to person for mortgage needs. Should you have any questions...
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Joe and Harold helped my client obtain financing to purchase his new home in Maine. Everything went extremely smoothly, and we even closed much earlier than we had expected! I would absolutely recommend them to anyone!
Reply from Joe Smith
July 22nd, 2026 03:52 PM
Abby, we're glad to hear that Joe and Harold were able to assist your client so effectively. It's wonderful to know that the process went smoothly and even finished ahead of schedule. Thank you for your recommendation!
joe and his team are excellent and efficient. Always kept me informed and were always available to answer questions. No issues with the mortgage or closing.
Reply from Joe Smith at CrossCountry Mortgage
November 14th, 2025 09:44 PM
I appreciate your feedback, Brian. It's great to know that you found the experience efficient and communication clear. Keeping clients informed and addressing questions promptly is something I prioritize. Should you have any more inquiries...
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We appreciated Joe's team working with us to take advantage of a rate drop and get the best possible rate locked before the situation changed. After that, the process of finalizing and closing was pretty painless thanks to good communication...
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Reply from Joe Smith at CrossCountry Mortgage
November 14th, 2025 03:23 PM
Thank you for sharing your experience, Nicholas. I'm pleased to hear that my team was able to help you secure a favorable rate and that the communication made the process straightforward. If you have any questions or need further assistance...
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Thank you for a seamless process!
Reply from Joe Smith at CrossCountry Mortgage
November 13th, 2025 05:15 PM
I'm glad to hear that the process was smooth for you, Stacey. It’s important to me that things go seamlessly for my clients. If you have any future questions or need further assistance, please don't hesitate to contact me.
We're kind of complex and it felt like Joe's team was really understanding and adaptive for us.
Reply from Joe Smith at CrossCountry Mortgage
November 10th, 2025 09:37 PM
I'm pleased to know that you felt understood and supported by my team, Katherine. Handling complex situations with care and adaptability is central to our approach. If there's anything more I can assist with, please feel free to reach out.
It was an absolute pleasure working with The Joe Smith Team! Harold and Minh are super knowledgeable, professional, and willing to chat with you if you have any questions. I would definitely use CrossCountry Mortgage again.
Reply from Joe Smith
November 10th, 2025 03:49 PM
It's great to hear you had a good experience with my team, Christopher. Harold and Minh are indeed committed to providing knowledgeable and professional assistance. I'm glad they were able to address your questions effectively. Thank you for...
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The Joe Smith Team is fantastic! I can’t say enough great things about Harold and Minh — they’re knowledgeable, caring, and always go above and beyond to help. The entire team made the process seamless, and I would definitely turn to them again...
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Reply from Joe Smith
July 20th, 2026 02:03 PM
Christopher, we appreciate your kind words about the Joe Smith Team. It's wonderful to know that Harold and Minh provided such knowledgeable and caring service. We're glad the process was seamless for you, and we look forward to assisting with...
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Its my 3rd time working with Joe's team to refinance mortgage and the customer experience is always top notch ! Entire team works really hard and turn around is very quick on anything.
Reply from Joe Smith
October 7th, 2025 05:19 PM
Thank you for your continued trust and support, Yukhym. It's rewarding to know that you've consistently had a positive experience with my team during your mortgage refinances. I strive to provide efficient service, and I’m glad the team has...
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Everything went smooth
Reply from Joe Smith
September 26th, 2025 12:21 AM
I'm glad to hear that everything went smoothly with your experience, Bilgehan. It's my aim to ensure a straightforward process, and I'm pleased I could assist in achieving that. Thank you for your feedback.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095