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Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139

Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Joe Smith and his team at CrossCountry Mortgage are a pleasure to work with. They offer top quality customer service and the best rates I could find.
Reply from Joe Smith
July 20th, 2026 02:08 PM
Julian, we're pleased to know that you found working with Joe Smith and his team at CrossCountry Mortgage a pleasure. It's great to hear that our customer service and competitive rates met your expectations. Thank you for your kind words!
Joe and Harold were easy to work with, responded promptly to every question and worked diligently. I was so impressed that we got this whole deal done in 30 days from offer to closing. Plus they were easy to work with very friendly, kind, and...
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Reply from Joe Smith
December 29th, 2025 04:51 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Amazing experience from start to close. Joe and Jeff did a great job in handholding throughout the process, kept me aprised of what's going on and where we stand. No surprises...
Reply from Joe Smith
December 15th, 2025 02:38 PM
I appreciate you sharing your positive experience, Gaurav. It's good to know that the process was smooth and clear for you, with updates provided throughout. Jeff and I strive to make each step as seamless as possible. If you need any further...
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I had a very positive experience with Joe Smith and Jeff Nelson at Cross Country. Their communication was excellent and they were easy to deal with and great at working with me at ever step through the process. I also receive rate quotes from...
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Reply from Joe Smith
July 20th, 2026 02:09 PM
Adam, we're pleased to know you had such a positive experience with Joe Smith and Jeff Nelson. It's great to hear that their excellent communication and support throughout the process stood out to you. We're also happy that our rate was the...
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I had a very positive experience with Joe Smith and Jeff Nelson at Cross Country. Their communication was excellent and they were easy to deal with and great at working with me at ever step through the process. I also receive rate quotes from...
read more
Reply from Joe Smith
July 22nd, 2026 03:50 PM
Adam, we're pleased to hear about your positive experience with Joe and Jeff at CrossCountry Mortgage. It's great that their excellent communication and assistance made the process smooth for you. We appreciate you sharing your experience and...
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The process was very smooth and went well with out any real hiccups. It was fast. Responsiveness was excellent. Overall very pleased.
Reply from Joe Smith
July 22nd, 2026 03:51 PM
Philip, we're glad to hear that the process went smoothly and quickly for you. It's great to know that our responsiveness met your expectations. Thank you for sharing your positive experience!
friendly..........
Reply from Joe Smith
November 19th, 2025 05:18 PM
Thank you for your positive feedback. If you ever need assistance in the future or have questions, please feel free to reach out.
Fantastic team that achieved results others couldn't. So responsive and fast moving that i won't hesitate to use again and refer to all my family and friends.
Reply from Joe Smith
November 19th, 2025 07:12 PM
I'm glad to hear you had such a positive experience, John. It's important to me to provide responsive service and effective results. I'm looking forward to assisting you again in the future and appreciate your willingness to recommend me to...
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Joe did a great job helping the buyer for my listing swiftly secure her financing with zero delays or headaches for that matter. Nice job!
Reply from Joe Smith
July 22nd, 2026 03:52 PM
Randall, we appreciate your feedback and are glad to hear that Joe was able to assist in securing financing smoothly. Thank you for recognizing his efforts!
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095