Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Great service, and very attentive. They always had an answer for my questions, so I felt supported throughout the whole process.
Reply from Joe Smith
January 19th, 2026 07:30 PM
I'm glad to hear you felt well-supported, Vanessa. Providing attentive service and clear answers is key, so it's great to know that it made a positive impact on your experience. Should you have any further questions or need assistance, I'm...
read more
Joe Smith at CrossCountry Mortgage has received a review with 5 star rating from Vanessa A
Reply from Joe Smith
July 22nd, 2026 03:46 PM
Thank you, Vanessa, for the excellent rating. We appreciate your support and are glad to know you had a positive experience with Joe Smith at CrossCountry Mortgage.
They answered my many questions throughout the process.
Reply from Joe Smith
July 22nd, 2026 03:49 PM
Chad, we're pleased to hear that all your questions were addressed throughout the process. Your feedback is valued, and we're grateful for your positive review.
Great Job!
Reply from Joe Smith
January 2nd, 2026 02:28 PM
I really appreciate the feedback and am looking forward to working with you again.
Working with this team is so incredibly easy and efficient. If we had questions, we never felt embarrassed or bad about asking, and they were always answered in a timely manner. Thank you for all the work you do!
read more
Reply from Joe Smith
January 1st, 2026 08:46 PM
I'm grateful for your kind feedback, Marc. It's important to me that you found our process easy and efficient, and I'm pleased that you felt comfortable asking questions. I'm always here to help, so don't hesitate to reach out if you need anything...
read more
Working with this team is so incredibly easy and efficient. If we had questions, we never felt embarrassed or bad about asking, and they were always answered in a timely manner. Harold and Minh were absolutely wonderful. Thank you for all the...
read more
Reply from Joe Smith
July 22nd, 2026 03:50 PM
Marc, we're happy to hear that you found working with our team easy and efficient. It's great to know that Harold and Minh were able to assist you effectively and answer your questions promptly. Thank you for your kind feedback!
Because I've been working with Joe for over 10 to 15 years now and he never gave up on me.
i Feels like he's a good friend more like family tow me.
Reply from Joe Smith
December 30th, 2025 09:32 PM
It means a lot to me that you feel like family, Barry. My goal has always been to provide consistent support, so I'm glad to have been there for you over the years. If there's anything else I can do or if you have any questions, please let...
read more
Joe is a good person to work with For a mortgage at cross-country country bank He's more than happy to help in any way Thank you for your long journey With me but we finally successfully made it happenIt was a great honor working with youJoe...
read more
Reply from Joe Smith
July 20th, 2026 02:07 PM
Barry, we're grateful for your kind words about working with Joe. It's wonderful to know that the journey concluded successfully and positively for you.
everyone especially joe smith jeffrey nelson and minh tran were so very helpfu and supportive and cannot than the enough for helping to navigate me successfully through the refinance process
Reply from Joe Smith
December 30th, 2025 04:07 PM
It's great to know that you felt so supported throughout the refinance process, German. I'm glad I, along with Jeffrey and Minh, could assist you in navigating through each step. If there's ever anything more you need or if any questions arise,...
read more
Joe and his team were pleasure to work with. They made the process of getting a mortgage as easy as possible. They were always responsive and helpful every step of the way.
Reply from Joe Smith
December 30th, 2025 06:07 PM
Thanks for your kind words, Julian. I'm pleased to hear that the mortgage process felt smooth and that my team and I could assist you effectively. If any questions come up or you need further assistance, feel free to reach out.
41–50 of 175
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095