Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Working with this team is so incredibly easy and efficient. If we had questions, we never felt embarrassed or bad about asking, and they were always answered in a timely manner. Harold and Minh were absolutely wonderful. Thank you for all the...
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Reply from Joe Smith
July 22nd, 2026 03:50 PM
Marc, we're happy to hear that you found working with our team easy and efficient. It's great to know that Harold and Minh were able to assist you effectively and answer your questions promptly. Thank you for your kind feedback!
Because I've been working with Joe for over 10 to 15 years now and he never gave up on me.
i Feels like he's a good friend more like family tow me.
Reply from Joe Smith
December 30th, 2025 09:32 PM
It means a lot to me that you feel like family, Barry. My goal has always been to provide consistent support, so I'm glad to have been there for you over the years. If there's anything else I can do or if you have any questions, please let...
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Joe is a good person to work with For a mortgage at cross-country country bank He's more than happy to help in any way Thank you for your long journey With me but we finally successfully made it happenIt was a great honor working with youJoe...
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Reply from Joe Smith
July 20th, 2026 02:07 PM
Barry, we're grateful for your kind words about working with Joe. It's wonderful to know that the journey concluded successfully and positively for you.
everyone especially joe smith jeffrey nelson and minh tran were so very helpfu and supportive and cannot than the enough for helping to navigate me successfully through the refinance process
Reply from Joe Smith
December 30th, 2025 04:07 PM
It's great to know that you felt so supported throughout the refinance process, German. I'm glad I, along with Jeffrey and Minh, could assist you in navigating through each step. If there's ever anything more you need or if any questions arise,...
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Joe and his team were pleasure to work with. They made the process of getting a mortgage as easy as possible. They were always responsive and helpful every step of the way.
Reply from Joe Smith
December 30th, 2025 06:07 PM
Thanks for your kind words, Julian. I'm pleased to hear that the mortgage process felt smooth and that my team and I could assist you effectively. If any questions come up or you need further assistance, feel free to reach out.
Joe Smith and his team at CrossCountry Mortgage are a pleasure to work with. They offer top quality customer service and the best rates I could find.
Reply from Joe Smith
July 20th, 2026 02:08 PM
Julian, we're pleased to know that you found working with Joe Smith and his team at CrossCountry Mortgage a pleasure. It's great to hear that our customer service and competitive rates met your expectations. Thank you for your kind words!
Joe and Harold were easy to work with, responded promptly to every question and worked diligently. I was so impressed that we got this whole deal done in 30 days from offer to closing. Plus they were easy to work with very friendly, kind, and...
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Reply from Joe Smith
December 29th, 2025 04:51 PM
Thank you for the 5-Star review. If you need anything, feel free to give us a call.
Amazing experience from start to close. Joe and Jeff did a great job in handholding throughout the process, kept me aprised of what's going on and where we stand. No surprises...
Reply from Joe Smith
December 15th, 2025 02:38 PM
I appreciate you sharing your positive experience, Gaurav. It's good to know that the process was smooth and clear for you, with updates provided throughout. Jeff and I strive to make each step as seamless as possible. If you need any further...
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I had a very positive experience with Joe Smith and Jeff Nelson at Cross Country. Their communication was excellent and they were easy to deal with and great at working with me at ever step through the process. I also receive rate quotes from...
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Reply from Joe Smith
July 20th, 2026 02:09 PM
Adam, we're pleased to know you had such a positive experience with Joe Smith and Jeff Nelson. It's great to hear that their excellent communication and support throughout the process stood out to you. We're also happy that our rate was the...
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I had a very positive experience with Joe Smith and Jeff Nelson at Cross Country. Their communication was excellent and they were easy to deal with and great at working with me at ever step through the process. I also receive rate quotes from...
read more
Reply from Joe Smith
July 22nd, 2026 03:50 PM
Adam, we're pleased to hear about your positive experience with Joe and Jeff at CrossCountry Mortgage. It's great that their excellent communication and assistance made the process smooth for you. We appreciate you sharing your experience and...
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095