Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM
Fri
8:30 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Joe smith is one of the top 10 loan officers in Massachusetts, with excellent experience and great customer service . Everyone on his team is great to work with. He also has more knowledge of different types of loans .He is willing to answer...
read more
Reply from Joe Smith
March 9th, 2026 01:48 PM
Deddeh, the service is unavailable.
Joe Smith at CrossCountry Mortgage, is professional, kind, and respectful with great customer service. He’s one of the best loan officer in Massachusetts, with excellent experience in different types of loans. My experience with him and his...
read more
Reply from Joe Smith
July 22nd, 2026 03:44 PM
Deddeh, we appreciate your wonderful feedback about your experience with Joe Smith and our team. It's great to hear that Joe's professionalism and expertise helped make your journey to homeownership a positive one. Thank you for acknowledging...
read more
Joe Smith and the team at Cross Country were fantastic to work with. They explained the process and communicated regularly, which was so important to my husband and I as first-time homebuyers. Thank you so much!
Reply from Joe Smith
March 2nd, 2026 02:36 PM
I'm pleased to hear that the support and communication made your first homebuying experience a positive one, Alicia. It's important to me to ensure clarity and keep everyone informed throughout the process. If you or your husband have any questions...
read more
Joe and the team at CrossCountry Mortgage were helpful, knowledgeable, available, and supportive throughout the mortgage application process. My husband and I are so grateful for Joe and the team's support as first-time home-buyers.
Reply from Joe Smith
July 22nd, 2026 03:45 PM
Alicia, we're happy to know that Joe and the team were able to provide the support you and your husband needed as first-time home-buyers. Your kind words about their helpfulness and knowledge are truly appreciated. Thank you for sharing your...
read more
Customer service is good.
Reply from Joe Smith
July 22nd, 2026 03:45 PM
Bijaya, we appreciate your feedback about our customer service. If there’s anything specific you think we could improve, please feel free to reach out to us directly.
good job all .
Reply from Joe Smith
February 11th, 2026 08:31 PM
Thank you for your feedback, Raj. It's rewarding to know that you had a positive experience. If there’s anything else I can assist with, please feel free to contact me.
really great experience working with Joe and team thanks again!
Reply from Joe Smith
February 6th, 2026 05:40 PM
I'm glad to hear you had a positive experience working with my team and me, Kelly. Thank you for taking the time to share your feedback. If there's anything more I can assist you with, please don't hesitate to reach out.
Joe, Harold, Minh, and the team were great to work with. They were responsive, efficient, and easy to deal with from start to finish. Every question I had was answered quickly, and they put in the effort to get me a solid rate. I’d gladly work...
read more
Reply from Joe Smith
January 26th, 2026 05:25 PM
I appreciate your kind words, Saugat. It's great to know that the team's responsiveness and efficiency made the process smooth for you. Ensuring that your questions are answered promptly while securing a solid rate is always my priority. If...
read more
The Joe Smith Team did an excellent job and helped make the transaction smooth from start to finish. They were professional, responsive, and on top of every detail through closing. Communication was clear and timely, and everything stayed on...
read more
Reply from Joe Smith
July 22nd, 2026 03:46 PM
Efrain, we're grateful for your wonderful feedback about the Joe Smith Team. It's great to know that their professionalism and attention to detail made your transaction smooth. We appreciate your kind words and look forward to the opportunity...
read more
Very responsive and efficient. We have had multiple mortgages over the years and some application processes have been very painful. The team at CrossCountry was superb and the process was painless.
Reply from Joe Smith
July 22nd, 2026 03:46 PM
Mark, we're pleased to know that you found the process with our team to be efficient and painless. Your experience is important to us, and we appreciate your kind words about our responsiveness. Thank you for choosing CrossCountry Mortgage!
31–40 of 175
About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
View All
Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095