Top 5%
Joe Smith at CrossCountry Mortgage
Branch Manager / SVP | NMLS #481139
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considerin... Show More
Location & Business Hours
Business Hours
Thu
8:30 AM to 5 PM(Open now)
Fri
8:30 AM to 5 PM
Sat
closed
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Reviews from Web
Joe and his team have always surpassed my expectations in terms of quality, attention, and speed. Jeff, Minh and Joe addressed my questions and concerns with a high degree of professionalism and respect. Not only did they make the mortgage...
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Reply from Joe Smith
April 8th, 2026 08:09 PM
Andrew, I'm grateful for your feedback and continued trust in the service provided. It's rewarding to know that you found the mortgage application process both easy and enjoyable. I'm delighted to hear that the dedication to professionalism...
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No comments!
Reply from Joe Smith
April 1st, 2026 08:13 PM
Thank you for your feedback! If there's anything you'd like to share or discuss, please feel free to reach out to me directly.
great experience. joe was very responsive, answered every question I had, and explained everything in good detail
Reply from Joe Smith
March 31st, 2026 06:29 PM
Lucas, I truly appreciate your feedback. I'm glad I could provide clear explanations and respond to all your questions. If you need any further assistance or have more questions in the future, feel free to reach out. Thank you!
Joe is excellent! I appreciate all great job he done with my mortgage.
Reply from Joe Smith
March 30th, 2026 02:49 PM
I'm glad to hear that you are pleased with the work I did on your mortgage, Ling. It was a pleasure assisting you, and if you have any questions or need further assistance in the future, don't hesitate to reach out. Thank you for your kind...
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Joe Smith at CrossCountry Mortgage is professional, kind, and respectful with great customer service. He’s one of the top best loan officers in Massachusetts, with excellent experience in different types of loans. My experience with him and...
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Reply from Joe Smith
July 20th, 2026 02:07 PM
Deddeh, we appreciate your kind words about Joe Smith and the team at CrossCountry Mortgage. It's wonderful to know that Joe's professionalism and expertise made your experience so positive. We're thankful for your feedback and are happy to...
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Joe smith is one of the top 10 loan officers in Massachusetts, with excellent experience and great customer service . Everyone on his team is great to work with. He also has more knowledge of different types of loans .He is willing to answer...
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Reply from Joe Smith
March 9th, 2026 01:48 PM
Deddeh, the service is unavailable.
Joe Smith at CrossCountry Mortgage, is professional, kind, and respectful with great customer service. He’s one of the best loan officer in Massachusetts, with excellent experience in different types of loans. My experience with him and his...
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Reply from Joe Smith
July 22nd, 2026 03:44 PM
Deddeh, we appreciate your wonderful feedback about your experience with Joe Smith and our team. It's great to hear that Joe's professionalism and expertise helped make your journey to homeownership a positive one. Thank you for acknowledging...
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Joe Smith and the team at Cross Country were fantastic to work with. They explained the process and communicated regularly, which was so important to my husband and I as first-time homebuyers. Thank you so much!
Reply from Joe Smith
March 2nd, 2026 02:36 PM
I'm pleased to hear that the support and communication made your first homebuying experience a positive one, Alicia. It's important to me to ensure clarity and keep everyone informed throughout the process. If you or your husband have any questions...
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Joe and the team at CrossCountry Mortgage were helpful, knowledgeable, available, and supportive throughout the mortgage application process. My husband and I are so grateful for Joe and the team's support as first-time home-buyers.
Reply from Joe Smith
July 22nd, 2026 03:45 PM
Alicia, we're happy to know that Joe and the team were able to provide the support you and your husband needed as first-time home-buyers. Your kind words about their helpfulness and knowledge are truly appreciated. Thank you for sharing your...
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Customer service is good.
Reply from Joe Smith
July 22nd, 2026 03:45 PM
Bijaya, we appreciate your feedback about our customer service. If there’s anything specific you think we could improve, please feel free to reach out to us directly.
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About
Your homeownership journey deserves personal guidance. As a dedicated mortgage loan officer in Boston, MA. I’m here to give you just that. Whether you’re a first-time homebuyer looking for a mortgage lender or a Veteran homeowner considering a refinance, I provide a selection of mortgage loan options to fit your goals. FHA loans, VA loans, conventional loans, and jumbo mortgages are just a few I offer to help you navigate home financing with confidence. From application to closing, I’ll give you a transparent process with clear communication and expert advice every step of the way. Together, we’ll bring your homeownership dreams to life. NMLS #481139 | Branch NMLS #2426825
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Cross Country Mortgage - Branch ManagerAug 8th, 2022 - Current
Memberships
- University of Southern California Council on Opportunity and Regional Engagement
- GBAR Greater Boston Association of REALTORS
- The Quin House
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- 481139
Achievements
- Top recipient of the CCM Cares Award 2025 for charitable contributions to the local Boston community
- Scottsman Guide recipient of Top Veterans Loan Originator 2025
- Provost level membership of the USC Associates, the university’s premier philanthropic support group
Hobbies
- Running
- Working out
- Exploring the world
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Disclaimer
CrossCountry Mortgage, LLC
2160 Superior Avenue, Cleveland, OH 44114
NMLS3029 | MB.803095