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5.0
Encompass
D
Daniel G M
Mascoutah, IL
Posted on March 1st, 2024 12:16 PM
Joe was very responsive in his communication and he offered easy to understand explanations to my questions. There was not a single time we felt uncomfortable and highly recommended him.
Reply from Joe Lochmann
March 2nd, 2024 12:18 PM
I'm thrilled to hear about your positive experience, Daniel! Ensuring clear communication and providing understandable explanations is a fundamental part of my approach. I'm glad to know that you felt comfortable and valued throughout our interactions....
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5.0
Encompass
C
Christopher M T
Shiloh, IL
Posted on February 29th, 2024 11:19 PM
Joe went above and beyond. He not only walked us through how to shop around for a solid loan, even if it wasn't with him. He also went to bat for us when our VA appraiser was hurting our closing timelines. He called the VA himself to get us...
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Reply from Joe Lochmann
March 1st, 2024 11:22 PM
Thank you so much, Christopher, for your kind words and the 5-star rating. I'm thrilled to hear that you had such a positive experience. Advocating for my clients is part of the job I love, and I'm glad I was able to help streamline the closing...
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5.0
Encompass
R
Ronald M
Collinsville, IL
Posted on February 29th, 2024 04:21 PM
Great communication, and exceptionally fast service. 15 business days from initial contact to closing.
Reply from Joe Lochmann
March 1st, 2024 04:23 PM
I'm sincerely pleased to hear you had such a positive experience, Ronald. It was a pleasure to work with you throughout the entire process. At Midwest BankCentre, we strive to maintain clear communication and deliver efficient service to our...
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5.0
Encompass
J
Janese G
Belleville, IL
Posted on October 21st, 2023 04:15 PM
Joe Lochmann at Midwest did a phenomenal job at communicating with us and making sure we understood everything during our house buying process. Joe really cares about his clients and it shows over and over again.
Reply from Joe Lochmann
February 7th, 2024 02:33 PM
Thank you very much, Janese, for your kind words and taking the time to leave such a fantastic review. I'm delighted to hear that you had a positive experience during your house buying process and felt well-informed. It's always my goal to...
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5.0
Encompass
E
Ethan S H
Mascoutah, IL
Posted on July 18th, 2023 02:38 PM
Joe told my wife and I he was avalible at any time and thouroghly stood by his word as we were able to contact him frequently outside of business hours. Since we were in a different time zone this was extremely beneficial. Working with Joe...
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Reply from Joe Lochmann
February 7th, 2024 02:33 PM
I really appreciate the feedback and am looking forward to working with you again.
3.37
Review from the previous organization
Encompass
B
Brian B
Shiloh, IL
Posted on March 28th, 2023 11:42 AM
Experience was great. Answered "mediocre" only to the questions about Joe Lochmann because I've never talked to him. Brad was friendly, professional, receptive, and a great asset for us.
5.0
Review from the previous organization
Encompass
K
Katie H
Belleville, IL
Posted on March 7th, 2023 02:13 AM
They made this process go smoothly
1.25
Review from the previous organization
Encompass
K
Karol S L
Granite City, IL
Posted on January 13th, 2023 02:52 AM
Not last minute - we kept getting list of things needed. Every day, there was a different list up to the day before we closed. After I signed paperwork, it took lots of time to approve everything.
5.0
Review from the previous organization
Encompass
K
Kristene H
O Fallon, IL
Posted on December 22nd, 2022 07:25 PM
Joe was friendly, patient and very informative. Thank you so much for all your help!!
5.0
Review from the previous organization
Encompass
B
Balathasan G
Chesterfield, MO
Posted on August 27th, 2022 11:14 AM
Thanks Joe, Rebecca and team for great service

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