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D
Daniel G M
Mascoutah, IL
Posted on March 1st, 2024 12:16 PM
Joe was very responsive in his communication and he offered easy to understand explanations to my questions. There was not a single time we felt uncomfortable and highly recommended him.
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Christopher M T
Shiloh, IL
Posted on February 29th, 2024 11:19 PM
Joe went above and beyond. He not only walked us through how to shop around for a solid loan, even if it wasn't with him. He also went to bat for us when our VA appraiser was hurting our closing timelines. He called the VA himself to get us...
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Ronald M
Collinsville, IL
Posted on February 29th, 2024 04:21 PM
Great communication, and exceptionally fast service. 15 business days from initial contact to closing.
Reply from Joe Lochmann
March 1st, 2024 04:23 PM
I'm sincerely pleased to hear you had such a positive experience, Ronald. It was a pleasure to work with you throughout the entire process. At Midwest BankCentre, we strive to maintain clear communication and deliver efficient service to our...
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Charles W G
Saint Louis, MO
Posted on February 28th, 2024 09:47 PM
Tom was very responsive and quick to answer all of my questions as a first time homebuyer. I will be recommending him to friends and family in the future.
Reply from Thomas Koon
February 29th, 2024 09:48 PM
I'm deeply grateful for your kind words and 5-star rating, Charles. As a first time homebuyer, I know the process can be daunting and I'm glad I could assist and make it a smoother journey for you. Your decision to recommend me to friends and...
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Jeffrey T W
St. Louis, MO
Posted on February 27th, 2024 12:08 PM
Johnny made this experience great! My situation was very unique and required someone to think "outside the box" to come up with a creative solution that fit all parties needs. Johnny did just that, where others had previously failed. Johnny...
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Reply from John Haberberger
February 28th, 2024 12:12 PM
Thank you so much for your kind words, Jeffrey. I'm thrilled that I could provide a unique solution that met your needs, and I'm delighted to hear that you'll be sticking with Midwest BankCentre. Remember, I'm always here to help you with any...
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Christina C
Saint Louis, MO
Posted on February 22nd, 2024 04:14 PM
Tom was so great to work with! He was attentive, responsive, knowledgeable, and extremely helpful. We were always able to rely on him to answer any questions and help us to feel confident in the process. We cannot recommend him enough!
Reply from Thomas Koon
February 23rd, 2024 04:16 PM
I'm truly delighted to read your positive review, Christina. It was my pleasure to assist you throughout the whole process. Your trust and confidence in me and Midwest BankCentre are greatly appreciated. For any future inquiries or concerns,...
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Terrance J
East Saint Louis, IL
Posted on February 13th, 2024 01:25 PM
She was very nice and helpful! And she was on top of her business!
Reply from Alisa Vaughn
February 14th, 2024 01:26 PM
I'm deeply grateful for your kind words and high rating, Terrance. It was a pleasure assisting you and I'm thrilled that I was able to provide a satisfactory experience for you. I strive to stay on top of my business, to better serve wonderful...
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Darin J R
Golden, CO
Posted on February 10th, 2024 02:57 PM
Darin Robinson
Reply from Thomas Koon
February 11th, 2024 03:11 PM
I'm thrilled to receive your rating, Darin! It's always rewarding to know that I've met the expectations of our valued patrons at Midwest BankCentre. I'm here to assist you with any future needs. Thank you for taking the time to leave this...
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Nadia S
Saint Louis, MO
Posted on February 2nd, 2024 06:05 AM
Thank you for all your help, patience and responsibility Thomas koon
Reply from Thomas Koon
February 3rd, 2024 06:08 AM
I'm truly grateful for your kind words, Nadia. It was my pleasure to assist you and I'm thrilled that I was able to meet your expectations. Your satisfaction is my top priority. Please don't hesitate to reach out if you need any further assistance....
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Mitchel K
Florissant, MO
Posted on February 1st, 2024 01:31 PM
John is excellent. Very easy to work with. quickly responds and solves any questions or concerns. Will always use John.
Reply from John Haberberger
February 2nd, 2024 01:35 PM
Thank you very much for your positive feedback, Mitchel. I'm delighted to hear you found our service excellent and easy to work with. Your satisfaction is my top priority. I'm always here to quickly respond and solve any of your questions or...
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