Jim Koops - Northpointe Bank's Cover Image

Top 5%

Jim Koops - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8485
Rating: 4.81

Loan Officer | NMLS# 1033799

Northpointe Bank

4.81

(370)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8485

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/jim-koops/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM(Open now)

Fri

8 AM to 6:30 PM

Sat

closed

View All days

Search Reviews

Write a Review

4.81

(370)

Filter by Date

Range

Filter by Rating

Experience.com

4.79

(256)

Zillow

4.79

(72)

Google

5.0

(30)

Show All

Reset all filters

The experience was excellent, it moved quick,

Reply from Jim Koops

January 1st, 2026 09:22 PM

Thanks for leaving a review. We value every opportunity to assist our clients and appreciate hearing from you.

great as always!

Reply from Jim Koops

January 1st, 2026 05:52 PM

Your review is appreciated. Thank you for the opportunity to be part of your home financing experience.

I was repeatedly contacted by the closing company and realtor because they hadn't heard from Jim. As we approached the closing date, this became more frequent because they were not going to be able to prepare their documents on time without...

Reply from Jim Koops - Northpointe Bank

December 30th, 2025 03:12 PM

I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...

everything went well

Reply from Jim Koops

December 30th, 2025 07:49 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Jim Koops was great throughout the entire process. Very responsive and answered all of my questions. Never felt like I was being sold to or misdirected in any way. Got a good interest rate and surprisingly pleased with the process. Went very...

Reply from Jim Koops

December 28th, 2025 03:49 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Interest rate was good, and Jim was great. Good experience

Reply from Jim Koops

December 25th, 2025 06:54 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Jim was extremely responsive and quick in his responses. It was very easy to do business with Jim and Northpointe.

Reply from Jim Koops

December 18th, 2025 06:54 PM

Thank you again for allowing us the opportunity to assist with your home lending needs. Your feedback is greatly appreciated.

~~**********~~

Reply from Jim Koops

December 15th, 2025 02:05 PM

Thank you for taking the time to rate your experience. I'm glad I could assist with your refinancing needs. If there's anything more you'd like to discuss or any other assistance you require, please feel free to get in touch.

The entire loan process was very smooth and professional.

Reply from Jim Koops

December 15th, 2025 06:04 PM

I really appreciate the feedback and am looking forward to working with you again.

There were no issues At all

Reply from Jim Koops

December 14th, 2025 09:45 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

121–130 of 370

About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)