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Jim Koops - Northpointe Bank

Name: Northpointe Bank
Address: 5303 28th St. Court SE, Grand Rapids, Michigan, 49546
Telephone: +1-616-974-8485
Rating: 4.81

Loan Officer | NMLS# 1033799

Northpointe Bank

4.81

(370)

Mortgage

Mortgage Loan Officer

Contact Info

(616) 974-8485

Grand Rapids, MI

https://www.northpointe.com/home-lending/get-started/jim-koops/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM(Open now)

Fri

8 AM to 6:30 PM

Sat

closed

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4.81

(370)

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Experience.com

4.79

(256)

Zillow

4.79

(72)

Google

5.0

(30)

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Easy process and good communication!

Reply from Jim Koops

March 9th, 2026 09:42 PM

Thank you for your feedback. We’re always working to ensure a smooth process, and your input matters to us.

Jim Koops - Northpointe Bank has received a review with 5 star rating from Jeffrey L

Jim was proactive and clear throughout the entire refinance process. Look forward to working with him and the rest of the Northpointe team in the future.

Reply from Jim Koops

March 9th, 2026 12:22 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Smooth procedure

Reply from Jim Koops

March 2nd, 2026 07:17 PM

Thanks for taking the time to leave a review. We value your feedback and the chance to assist with your financing needs.

Jim Koops - Northpointe Bank has received a review with 5 star rating from Gaurang D

It was professional, courteous service and on point with information and documentation.

Reply from Jim Koops

February 26th, 2026 02:28 PM

Thank you for sharing your experience with us. I appreciate you giving us the chance to be part of your home financing process.

Jim was fantastic to work with from start to finish and made our refinance incredibly easy with an unbeatable rate. He was responsive, knowledgeable and ensured the entire process was smooth and stress free.

Reply from Jim Koops

February 25th, 2026 06:05 PM

We always strive to deliver excellent service and truly appreciate the opportunity to support you in your financing journey.

Jim made the refinance experience very easy. He was quick to respond and always available. He gave me the best rate up front and no surprises during the process.

Jim made the refinance experience very easy he was quick to respond to emails and was always available .

Reply from Jim Koops

February 23rd, 2026 07:55 PM

Thank you for sharing your experience with us. We appreciate the opportunity to work with you on your home financing.

Jim was knowledgable and provided in depth analysis /explanation on any questions I had. He was quick to resolve issues and helped us through the process. Also , always returned phone calls, can't explain how valuable It is to be able to talk...

Reply from Jim Koops

February 20th, 2026 03:14 PM

I really appreciate the feedback and am looking forward to working with you again.

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About

Northpointe Bank, headquartered in Grand Rapids, Michigan, is a client-focused company that provides home loans and retail banking products to communities across the nation. Our mission is to be the best bank in America by bringing value and innovation to the people we serve. For each of the past nine years, Independent Community Bankers of America® has ranked Northpointe Bank as a top-performing bank in the nation out of approximately 5,000 ICBA member banks.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Specialities

Conventional Loans

FHA Loans

VA Loans

USDA Loans

Jumbo Loans

Adjustable-Rate Mortgages (ARMs)