Jim Juergens
Branch Leader
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be th... Show More
Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours
Thu
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
There were a few hiccups on funding and final paperwork, but overall it was a great experience
Reply from Jim Juergens
April 29th, 2025 11:57 PM
Doug, thank you for taking the time to share your experience with us. We apologize for the funding delay, and we appreciate your patience and understanding. Your feedback is invaluable and helps us improve our process to make it as smooth as...
read more
The communications, the online tools, and the direct interactions during all steps in the loan process makes working with your company a most pleasant experience. This was all done in a crazy timeline of just over 3 weeks from introductions...
read more
Reply from Jim Juergens
April 5th, 2025 04:31 PM
I'm thrilled to hear that you had such a positive experience with our communication and online tools, and that we were able to meet your timeline needs effectively. It was a pleasure working you, and I look forward to working with you again...
read more
You have a great team ! I typed a bunch out and it glitched. Thats the spark notes ha
Reply from Jim Juergens
April 4th, 2025 09:29 AM
Thank you Austin! It was great working with you. We are grateful for the opportunity to help you buy your new home. Congratulations!
Super clesr comunication and fast responses. Friendly and understanding
Reply from Jim Juergens
April 1st, 2025 02:24 PM
Thank you Pedro for such a nice review! It was great working with you and Sherly. We appreciate you both and look forward to helping you execute on the mortgage plan we have in place. More to come...
Super easy
Reply from Jim Juergens
March 31st, 2025 09:39 PM
Thanks so much for the great review! We’re really happy to hear that everything felt super easy for you. We always aim to make the process as smooth and stress-free as possible, so it’s awesome to know we hit the mark! When you're ready for...
read more
The team kept me up to date throughout the process and ensured I understood everything.
Reply from Jim Juergens
March 29th, 2025 10:13 AM
Thank you Tony for your wonderful 5-star review! We’re thrilled to hear that your experience with us was a great one. Your feedback means a lot, and we’re grateful for your trust. My team and I are committed to helping you along the path to...
read more
Jim knows what he's talking about and was available for call or text, to answer questions or give us input.
Reply from Jim Juergens
March 20th, 2025 07:10 PM
Kevin, I really appreciate your kind words and I'm happy that you had such a positive experience. I'm grateful for the opportunity to help you and Melissa get into your new home. If you ever have more questions or need assistance in the future,...
read more
I felt informed the entire time, it was very reassuring. It made to whole process that much easier
Reply from Jim Juergens
March 20th, 2025 07:13 PM
Thank you for the positive review, Jared. I know buying your first home can be an overwhelming process. You did great! I'm grateful for the opportunity to help you get into your new home! This is just the start of your homeownership journey...
read more
61–68 of 68
About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2004
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 231170
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access