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Jim Juergens - Branch Leader in Southlake, TX

Jim Juergens

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Branch Leader

4.9
(64)
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We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As your financial situation evolves and changes, we will be th...... Show More
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Business Hours
Tues
24 hours
Wed
24 hours
Thu
24 hours
Overall Ratings
4.9
(64)
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Reviews from Web
  • 5.0
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    M
    Megan H
    Lewisville, TX
    Posted on July 6th, 2026 04:17 PM
    I had an outstanding experience with my lending team throughout the entire home-buying process. From our first conversation to closing day, they made what could have been a stressful experience feel smooth, organized, and manageable- especially...
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    Reply from Jim Juergens
    July 7th, 2026 02:06 PM
    Megan, thank you so much for the kind words! It was a pleasure helping you through the home-buying process, and I'm so glad we could make everything come together on such a quick timeline. Congratulations on your new home! Thank you for trusting...
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  • 5.0
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    David P
    Posted on May 23rd, 2026 03:11 PM
    Unmatched Transparency and Strategic PlanningI cannot say enough great things about the level of execution Jim Juergens and his team provide. Jim went above and beyond to guide us through a complex DFW property search, providing a level of...
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    Reply from Jim Juergens
    May 26th, 2026 06:00 PM
    David — my team and I really appreciate the kind words and trust throughout the process. It was a pleasure helping you navigate everything, and I’m grateful you recognize the bigger-picture approach we try to bring to every client relationship....
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  • 5.0
    SFTP
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    Donna W
    Richardson, TX
    Posted on December 6th, 2025 05:15 AM
    I have referred Jim Juergens as a lender/partner for my buyer clients for many years. Jim is ALWAYS very communicative and professional. Another huge plus for using Jim Juergens is that he is also a mortgage financial advisor, he literally...
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    Reply from Jim Juergens
    December 6th, 2025 10:03 PM
    Hi Donna, thank you so much for the kind words and for trusting me with your clients! It’s always a privilege to support the families you serve and provide them with a clear plan and great experience. I’m grateful for our partnership and look...
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  • 5.0
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    Scott M
    Plano, TX
    Posted on July 7th, 2026 04:06 PM
    Jim and Hunter were absolutely outstanding! It was a pleasure workong together and look forward to the next opportunity .
    Reply from Jim Juergens
    July 10th, 2026 05:22 PM
    Thank you for the kind words, Scott. It is a pleasure getting to work with you as well, as always. - Jim
  • 5.0
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    Lisa S
    Grapevine, TX
    Posted on July 7th, 2026 02:55 PM
    The process of a cash out mortgage is apparently not for the faint of heart. Jim, Danette, and team made our process less stressful and was always willing to assist. I cannot say enough things about this team and I would highly recommend them...
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    Reply from Jim Juergens
    July 10th, 2026 05:20 PM
    Thanks so much, Lisa! We know cash-out refinances can be a complex process, and we're glad we could help make it a little less stressful. We truly appreciate your trust and your recommendation! - Jim
  • 3.5
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    Alexis W
    Plano, TX
    Posted on June 30th, 2026 04:05 PM
    Was great until the end, but Jim did a great job getting it handled.
  • 5.0
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    Chay B
    Campbellsville, KY
    Posted on June 7th, 2026 04:12 PM
    The team kept me in the loop at all times and had my best interest at all times .
    Reply from Jim Juergens
    June 8th, 2026 05:20 PM
    Chay, thank you for the review. My team and I are grateful to have had the chance to work with you. We hope you love your new home!
  • 5.0
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    Kevin O
    Plano, TX
    Posted on June 4th, 2026 08:16 PM
    Team was knowledgeable, communicative, and professional.
    Reply from Jim Juergens
    June 5th, 2026 02:54 PM
    Kevin, thank you for the review. It was a pleasure for my team and I to have the opportunity to work with you.
  • 5.0
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    Adam P
    Frisco, TX
    Posted on May 29th, 2026 04:13 PM
    Jim is always my source of truth for all things market and lending related. I recommend him all the time.Danette is a straight arrow and tells me how it is -- good or bad -- and I appreciate honesty in financial matters. Shes also cognizant...
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    Reply from Jim Juergens
    June 5th, 2026 02:56 PM
    Adam, thank you for the in-depth and personal review! My team works very hard for our clients, thank you for putting the spotlight on them. We hope you love the new home.
  • 4.33
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    Clarke V
    Sanger, TX
    Posted on May 23rd, 2026 07:27 AM
    The software is very poor and difficult to use. At times it seemed like documents that had already been loaded were requested multiple times, which was frustrating.
    Reply from Jim Juergens
    May 26th, 2026 05:57 PM
    Clarke, thank you for taking the time to submit a review. The technological aspect is improving daily and we appreciate your feedback, that is the only way we will get better. It was a pleasure having the opportunity to get you into your new...
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  • 10 of 64
    About
    We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    275
    /850
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    Year Started

    2004

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 231170
    Disclaimer
    BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access