

Jim Juergens
Branch Leader

We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be th...... Show More
Location & Business Hours
Business Hours
Tues
24 hours
Wed
24 hours
Thu
24 hours
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
I had an outstanding experience with my lending team throughout the entire home-buying process. From our first conversation to closing day, they made what could have been a stressful experience feel smooth, organized, and manageable- especially...
read more
Reply from Jim Juergens
July 7th, 2026 02:06 PM
Megan, thank you so much for the kind words! It was a pleasure helping you through the home-buying process, and I'm so glad we could make everything come together on such a quick timeline. Congratulations on your new home! Thank you for trusting...
read more
Unmatched Transparency and Strategic PlanningI cannot say enough great things about the level of execution Jim Juergens and his team provide. Jim went above and beyond to guide us through a complex DFW property search, providing a level of...
read more
Reply from Jim Juergens
May 26th, 2026 06:00 PM
David — my team and I really appreciate the kind words and trust throughout the process. It was a pleasure helping you navigate everything, and I’m grateful you recognize the bigger-picture approach we try to bring to every client relationship....
read more
I have referred Jim Juergens as a lender/partner for my buyer clients for many years. Jim is ALWAYS very communicative and professional. Another huge plus for using Jim Juergens is that he is also a mortgage financial advisor, he literally...
read more
Reply from Jim Juergens
December 6th, 2025 10:03 PM
Hi Donna, thank you so much for the kind words and for trusting me with your clients! It’s always a privilege to support the families you serve and provide them with a clear plan and great experience. I’m grateful for our partnership and look...
read more
Jim and Hunter were absolutely outstanding! It was a pleasure workong together and look forward to the next opportunity .
Reply from Jim Juergens
July 10th, 2026 05:22 PM
Thank you for the kind words, Scott. It is a pleasure getting to work with you as well, as always.
- Jim
The process of a cash out mortgage is apparently not for the faint of heart. Jim, Danette, and team made our process less stressful and was always willing to assist. I cannot say enough things about this team and I would highly recommend them...
read more
Reply from Jim Juergens
July 10th, 2026 05:20 PM
Thanks so much, Lisa! We know cash-out refinances can be a complex process, and we're glad we could help make it a little less stressful. We truly appreciate your trust and your recommendation!
- Jim
Was great until the end, but Jim did a great job getting it handled.
The team kept me in the loop at all times and had my best interest at all times .
Reply from Jim Juergens
June 8th, 2026 05:20 PM
Chay, thank you for the review. My team and I are grateful to have had the chance to work with you. We hope you love your new home!
Team was knowledgeable, communicative, and professional.
Reply from Jim Juergens
June 5th, 2026 02:54 PM
Kevin, thank you for the review. It was a pleasure for my team and I to have the opportunity to work with you.
Jim is always my source of truth for all things market and lending related. I recommend him all the time.Danette is a straight arrow and tells me how it is -- good or bad -- and I appreciate honesty in financial matters. Shes also cognizant...
read more
Reply from Jim Juergens
June 5th, 2026 02:56 PM
Adam, thank you for the in-depth and personal review! My team works very hard for our clients, thank you for putting the spotlight on them. We hope you love the new home.
The software is very poor and difficult to use. At times it seemed like documents that had already been loaded were requested multiple times, which was frustrating.
Reply from Jim Juergens
May 26th, 2026 05:57 PM
Clarke, thank you for taking the time to submit a review. The technological aspect is improving daily and we appreciate your feedback, that is the only way we will get better. It was a pleasure having the opportunity to get you into your new...
read more
10 of 64
About
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin.
As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Down Payment Assistance
Conventional Home Loan
Home Renovation Loan
Mortgage Refinance
Search Rank ScoreLearn More →
275
/850
Search Rank Score
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Year Started
2004
Time Zone
Central Standard Time (CST)
Licenses
- NMLS# 231170
Disclaimer
BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access