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Jim Juergens - Branch Leader in Southlake, TX

Jim Juergens

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Branch Leader

4.91
(57)
Company Logo
We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As your financial situation evolves and changes, we will be th...... Show More
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Location & Business Hours
Business Hours
Tues
24 hours(Open now)
Wed
24 hours
Thu
24 hours
Overall Ratings
4.91
(57)
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Reviews from Web
  • 5.0
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    David P
    Posted on May 23rd, 2026 03:11 PM
    Unmatched Transparency and Strategic PlanningI cannot say enough great things about the level of execution Jim Juergens and his team provide. Jim went above and beyond to guide us through a complex DFW property search, providing a level of...
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    Reply from Jim Juergens
    May 26th, 2026 06:00 PM
    David — my team and I really appreciate the kind words and trust throughout the process. It was a pleasure helping you navigate everything, and I’m grateful you recognize the bigger-picture approach we try to bring to every client relationship....
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  • 5.0
    API
    M
    Michette B
    Aubrey, TX
    Posted on March 31st, 2026 05:16 PM
    From start to finish the process was flawless. I knew from the personal introduction video from Jim that I was in good hands. He is very dedicated, knowledgeable and managed the entire process closely while allowing his amazing team to shine....
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    Reply from Jim Juergens
    March 31st, 2026 05:35 PM
    Mikki, thank you so much for this—it truly means a lot. We put a big focus on communication, clarity, and making sure you feel confident every step of the way, so I’m glad that came through. It was an absolute pleasure working with you, and...
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  • 5.0
    SFTP
    D
    Donna W
    Richardson, TX
    Posted on December 6th, 2025 05:15 AM
    I have referred Jim Juergens as a lender/partner for my buyer clients for many years. Jim is ALWAYS very communicative and professional. Another huge plus for using Jim Juergens is that he is also a mortgage financial advisor, he literally...
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    Reply from Jim Juergens
    December 6th, 2025 10:03 PM
    Hi Donna, thank you so much for the kind words and for trusting me with your clients! It’s always a privilege to support the families you serve and provide them with a clear plan and great experience. I’m grateful for our partnership and look...
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  • 4.33
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    Clarke V
    Sanger, TX
    Posted on May 23rd, 2026 07:27 AM
    The software is very poor and difficult to use. At times it seemed like documents that had already been loaded were requested multiple times, which was frustrating.
    Reply from Jim Juergens
    May 26th, 2026 05:57 PM
    Clarke, thank you for taking the time to submit a review. The technological aspect is improving daily and we appreciate your feedback, that is the only way we will get better. It was a pleasure having the opportunity to get you into your new...
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  • 5.0
    API
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    Laurie W
    Flower Mound, TX
    Posted on May 16th, 2026 01:04 PM
    Email and text updates, market review, mortgage options and explanations, accessible, and provides a helpful tools
    Reply from Jim Juergens
    May 18th, 2026 07:31 PM
    Laurie, thank you for the kind words! It was a pleasure helping you into your new home. My team enjoyed the opportunity to work alongside you.
  • 5.0
    API
    C
    Cory H
    Kaufman, TX
    Posted on May 11th, 2026 04:10 PM
    Helpful and communicative in a hectic
    Reply from Jim Juergens
    May 11th, 2026 05:17 PM
    Corey, thank you for the review. I'm glad we could make it happen under hectic circumstances. Enjoy your new home!
  • 5.0
    API
    S
    Sarah H
    Kaufman, TX
    Posted on May 11th, 2026 04:06 PM
    Helpful and communicative
    Reply from Jim Juergens
    May 11th, 2026 05:16 PM
    Sarah, thank you for the review. We're grateful to have had the opportunity to work alongside you and Corey. Enjoy the new home!
  • 5.0
    API
    K
    Kristan B
    Fort Worth, TX
    Posted on May 4th, 2026 02:15 PM
    Fantastic work all around team. Nicole and I so appreciate the great service.
    Reply from Jim Juergens
    May 4th, 2026 05:16 PM
    Kris, it was a pleasure working with you and Nicole. We loved working alongside you and wish you all the best in your new home.
  • 5.0
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    Joseph G
    Melissa, TX
    Posted on May 3rd, 2026 10:40 PM
    The entire staff was super helpful and answered every question. I highly recommend Jim and his team.
    Reply from Jim Juergens
    May 4th, 2026 05:14 PM
    Joey, it was a pleasure working with you and Jennifer. Thank you for entrusting our team and enjoy the new home!
  • 5.0
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    L
    Laura M
    Posted on April 7th, 2026 06:15 PM
    The Juergens team is a 5-star elite lending crew! Highly recommend - their communication is on point, fast and efficient, my clients love working with them which is always the icing on the cake! As a Realtor, our lender partners are a key ingredient...
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    Reply from Jim Juergens
    April 7th, 2026 10:29 PM
    Laura, this one really means a lot — thank you! We know how important the lender role is in your client’s experience, and we don’t take that trust lightly. We’re grateful to be in your corner and excited for many more wins together.
  • 10 of 57
    About
    We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
    263
    /850
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    Year Started

    2004

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 231170
    Disclaimer
    BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access