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Jim Juergens - Branch Leader in Southlake, TX

Jim Juergens

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Branch Leader

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We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As your financial situation evolves and changes, we will be th... Show More
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24 hours
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24 hours
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24 hours
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5 Star
94%
4 Star
6%
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Reviews from Web
  • SFTP
    J
    Jessica F
    Plano, TX
    Posted on August 8th, 2025 12:47 AM
    All the people I worked with were lovely, and Jim was very helpful and knowledgeable early in the process as we discussed possible approaches to financing and structuring my monthly payments. The portal was helpful and the others on the team...
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    Reply from Jim Juergens
    August 18th, 2025 02:10 PM
    Thank you so much for your thoughtful words! We’re glad the early planning, the portal, and the support from Danette, Chelsie, and the rest of our team made the process smoother for you. It was a privilege to help structure a plan that fit...
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  • SFTP
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    Lynn K
    Cypress, TX
    Posted on August 4th, 2025 10:35 PM
    Everyone was extremely professional and knowledgeable . A pleasure to work with.
    Reply from Jim Juergens
    August 18th, 2025 02:11 PM
    This means so much — thank you! We loved working with you too, and we’re grateful for the chance to help you and Anita.
  • SFTP
    C
    Collin R
    Aledo, TX
    Posted on July 22nd, 2025 10:12 PM
    Always the most trusted and valubale partner!
    Reply from Jim Juergens
    August 18th, 2025 02:13 PM
    Really appreciate this! It means a lot coming from you — couldn’t ask for a better partner to work alongside.
  • SFTP
    M
    Marion G
    Flower Mound, TX
    Posted on June 23rd, 2025 07:33 PM
    Very organized process with well laid-out directions and easy to use websites. Responsive and friendly staff.
    Reply from Jim Juergens
    June 23rd, 2025 07:54 PM
    Thank you so much for the awesome review, Marion! It means a lot to hear that the process felt smooth and straightforward for you—that’s exactly what we aim for. I'm really glad our team and the tools we use helped make things easy. We genuinely...
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    Jessica K
    Irving, TX
    Posted on June 10th, 2025 11:38 PM
    Getting reminders or alerts that new tasks were present was helpful, but the alerts did not seem to be consistent.
    Reply from Jim Juergens
    June 23rd, 2025 07:58 PM
    Thanks so much for the review! I’m really glad the task reminders were helpful overall—that’s great to hear. I also appreciate you pointing out the inconsistency with the alerts. That kind of honest feedback helps us fine-tune things and get...
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  • SFTP
    M
    Mark G
    Wonewoc, WI
    Posted on June 4th, 2025 01:02 PM
    Jim and his team make you feel like your in truly great hands!
    Reply from Jim Juergens
    June 4th, 2025 06:57 PM
    Thank you, Mark! We really appreciate the kind words. It means a lot to know you felt like you were in great hands—that’s exactly what we aim for with every client. Grateful for the opportunity to work with you and your family again.
  • SFTP
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    Mark J
    North Richland Hills, TX
    Posted on May 31st, 2025 04:52 PM
    Great service and attention to detail. Made the process as seamless as possible
    Reply from Jim Juergens
    June 3rd, 2025 01:19 AM
    Thanks so much for the kind words! I’m really glad to hear the process felt seamless for you—our team works hard to make things as smooth and stress-free as possible. Appreciate you taking the time to share your experience! More to come...
  • SFTP
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    Lauren A
    Dallas, TX
    Posted on May 15th, 2025 06:04 PM
    The team was very helpful and made the home buying process easy.
    Reply from Jim Juergens
    May 16th, 2025 02:44 AM
    Thank you so much for the kind words! We're thrilled to hear that our team made the home buying process smooth and stress-free for you. It was a pleasure to be part of your journey, and we’re always here if you need anything down the road....
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  • SFTP
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    Casey R
    North Richland Hills, TX
    Posted on May 12th, 2025 04:57 PM
    Customers get the best loan depending on their specific situation. Jim and his team are dedicated to families financial success.
    Reply from Jim Juergens
    May 13th, 2025 10:39 PM
    Thank you so much for the kind words! Our mission is to ensure every family gets the best loan tailored to their unique goals, and we’re honored to be part of that journey. We truly appreciate your trust in us and look forward to supporting...
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  • SFTP
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    Tyler G
    Highland Village, TX
    Posted on April 28th, 2025 06:41 PM
    See previous comment. Thank you!
    Reply from Jim Juergens
    April 30th, 2025 12:00 AM
    Tyler -- Thank you so much for letting us be a part of your home buying journey! It was truly a pleasure helping you and Megan get into your new home. We’re excited for this next chapter in your life and hope you enjoy every moment in your...
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    About
    We created the NEO Home Loans logo as a symbolic commitment to our relationship with you. We believe the closing of your home loan is where our relationship and guidance begin. As your financial situation evolves and changes, we will be the constant guide you can count on. We aspire to become the most valuable person in your life when it comes to real estate and finance.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Down Payment Assistance
    Conventional Home Loan
    Home Renovation Loan
    Mortgage Refinance
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    Year Started

    2004

    Time Zone

    Central Standard Time (CST)
    Licenses
    • NMLS# 231170
    Disclaimer
    BETTER MORTGAGE RESERVES THE RIGHT TO MODIFY OR DISCONTINUE PRODUCTS, PROMOTIONS AND BENEFITS AT ANY TIME WITHOUT NOTICE. Rates and Terms are subject to change at any time without notice and are subject to state restrictions. The Better Home Logo is Registered in the U.S. Patent and Trademark Office. © 2026 Better Home & Finance Holding Company and/or its affiliates. Better is a family of companies. Better Mortgage Corporation provides home loans: Better Real Estate, LLC and Better Real Estate California Inc License # 02164055 provides real estate services; Better Cover, LLC sells insurance products; and Better Settlement Services provides title insurance services; and Better Inspect, LLC provides home inspection services. All rights reserved. Home lending products offered by Better Mortgage Corporation. Better Mortgage Corporation is a direct lender. NMLS #330511. 1 World Trade Center, Floor 80, New York, NY 10007. Loans made or arranged pursuant to a California Finance Lenders Law License. Not available in all states. Equal Housing Lender. NMLS Consumer Access