Jim Cook, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
Fri
9 AM to 5 PM
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closed
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Reviews from Web
Jim Cook is beyond amazing at what he does. He was my reality check though this whole process. He knows exactly what needs to be done and where you stand though the whole loan process and makes sure it gets done the proper way. I couldn't have...
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Reply from Owner
November 12th, 2024 01:09 PM
Hi Alicia, thank you immensely for this glowing review! I’m thrilled to hear that you had a great experience with me as your loan officer. It's always rewarding to serve as a guide during the mortgage process and ensure everything is done properly....
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Jim was so knowledgeable and patient with me. He was very straight forward and clear with what needed to be done and where we were at in the process, which was very reassuring and important though all of this for me. He's amazing at what he...
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Reply from Jim Cook
November 15th, 2024 09:03 AM
I'm absolutely delighted to hear about your positive experience, Alicia! Providing clear and straightforward information to make the process easier for you has always been my top priority. Your kind words are most appreciated and it was truly...
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Jim was extremely patient and helpful throughout the entire process. Highly recommend.
Reply from Jim Cook
October 24th, 2024 05:23 PM
Matthew, I'm thrilled to hear that you had such a positive experience with us at Ruoff Mortgage. Your kind words mean a lot to me. I always strive to be patient and helpful, so it's great to hear that this was reflected in your interactions...
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Timely answers to my questions…
Reply from Jim Cook, Ruoff Mortgage
November 12th, 2024 01:10 PM
I'm really glad to hear that you found my responses timely, Daniel. It's my top priority to ensure that all your queries are addressed promptly and accurately. I'm happy to know that I was able to contribute to a positive experience for you...
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Jim Cook, Ruoff Mortgage has received a review with 5 star rating from Hunter P
Reply from Owner
October 1st, 2024 03:45 PM
Thank you Hunter for the review and it was my pleasure helping you and your wife to purchase your first home.
Fast and easy quick and reliable. Fast response time answers any questions I had.
Reply from Jim Cook, Ruoff Mortgage
October 1st, 2024 03:47 PM
I'm delighted to hear that you found the mortgage process to be quick, reliable, and easy, Hunter. Your satisfaction is my top priority so I'm glad I could assist in answering all your questions promptly. Thank you for the 5-star rating and...
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Answered all my questions quickly
Amazing job
Reply from Jim Cook, Ruoff Mortgage
October 1st, 2024 03:46 PM
Thank you Ciera for trusting me in help you purchase your first home.
Jim Cook, Ruoff Mortgage has received a review with 5 star rating from Hunter P
Reply from Owner
September 10th, 2025 12:00 AM
Thank you Hunter for the review and it was my pleasure helping you and your wife to purchase your first home.
Jim Cook was exceptional, he went above and beyond to answer any and all questions that my husband and I had, he was very communicative and returned phone calls/emails/texts in a timely manner.
Reply from Jim Cook
November 12th, 2024 01:11 PM
Thank you, Joseph, for your kind review. I'm thrilled to hear that your experience with me at Ruoff Mortgage was positive. It was my pleasure to answer your questions and keep you updated throughout the process. Please don't hesitate to reach...
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Jim Cook is very knowledgeable and walked me through every step. Jim went above and beyond!!!!
Reply from Jim Cook, Ruoff Mortgage
October 1st, 2024 03:46 PM
I'm thrilled to hear your positive feedback, Jason. It was a pleasure guiding you through each step of the process. I'm always committed to going above and beyond to ensure my clients have the best experience possible. Thanks for taking the...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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