

Jim Cook, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
This wasn't my first time working with Jim Cook and each time he's had amazing communication and made things simple and always took the time and had the patience to make sure I understood things. One of the best!
Reply from Jim Cook, Ruoff Mortgage
March 24th, 2025 07:13 PM
Hannah, thank you so much for your kind words and for choosing to work with me again. It's always a pleasure to assist you, and I'm thrilled to hear that our communication and the simplicity of the process have made a positive impact. Your...
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Jim Cook was excellent, will recommend him to anyone else buying a home.
Reply from Jim Cook, Ruoff Mortgage
March 18th, 2025 02:30 PM
Brad, thank you so much for your kind words. It was a pleasure working with you on your home purchase. I’m thrilled to hear you had a great experience and are willing to recommend me. If you ever have any questions or need assistance in the...
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Jim was great to work with and made the entire precess easy and explained anything that we didn't understand!
Reply from Jim Cook
March 2nd, 2025 04:12 PM
Thank you so much, Ryan! It was a pleasure working with you. I'm glad I could make the process easy and clear up any questions you had. If you ever need anything else or have more questions in the future, don't hesitate to reach out. Wishing...
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Jim Cook made the home buying process very easy for us . He was quick to return phone calls, very informative, and helpful throughout the whole process. I will definitely recommend him to anyone I know who will be buying a home.
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Reply from Jim Cook
February 26th, 2025 08:11 PM
Thank you so much, Amanda! I'm thrilled to hear that you had a smooth home buying experience. It was a pleasure working with you and being able to assist throughout the process. Your recommendation means a lot to me, and I'm glad I could be...
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Overall process was smooth and very informative. Jim Cook helped us in every way possible and then some.
Reply from Jim Cook, Ruoff Mortgage
January 13th, 2025 06:18 PM
I'm really pleased to hear that you found the process smooth and informative, Devin. It was my pleasure to assist you in every way possible during your experience with Ruoff Mortgage. Your satisfaction is my top priority, and it's great to...
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This was a smooth and easy proces. Thanks Jim!
Reply from Jim Cook
January 13th, 2025 06:18 PM
I'm delighted to hear that you found the process smooth and easy, Lamont. It was truly a pleasure to assist you. Thank you for your trust in me and Ruoff Mortgage, and for leaving such a great review. Your 4.93 star rating really means a lot!...
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Everything went well. the Communication was clear.
Jim Cook, Ruoff Mortgage has received a review with 5 star rating from Christopher J
Reply from Owner
January 13th, 2025 06:19 PM
I'm thrilled to hear about your positive experience, Christopher! Your 5-star rating means a lot to us here at Ruoff Mortgage. It's always rewarding to know we're meeting our customers' needs. Thank you for taking the time to share your feedback....
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Jim Cook is just wonderful to talk to and highly professional. The communication and will to go out of his way to accommodate me was really nice. He made the whole process simple and easy.
Reply from Jim Cook
December 27th, 2024 07:39 PM
Thank you so much for the 5-star review, Christopher! I'm thrilled to hear that you found our communication and the process easy and simple. It's always my goal to be accommodating and make sure the needs of my clients are met. I'm glad your...
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Quick with paperwork, answering questions and having all information for closing with no surprise!
Reply from Jim Cook, Ruoff Mortgage
November 12th, 2024 01:09 PM
I'm delighted to hear that your experience with Ruoff Mortgage was smooth and satisfactory, Denise! It's always a top priority for us to make the process as quick and transparent as possible, and I'm glad this reflected in our interactions....
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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