Jim Cook, Ruoff Mortgage
Ruoff Mortgage - NMLS 141868
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Reply from Jim Cook
January 19th, 2026 07:41 PM
I appreciate your enthusiasm, John. It's great to see such positive feedback, and I'm glad to have met your expectations. If there's anything more I can do for you in the future, please feel free to reach out.
Most contact was done with my husband. What little contact I had was excellent.
Start to finish Jim worked with us and without a doubt, provided the best services in our home buying experiences. I would highly recommend him to anyone in the market looking for great service.
Reply from Jim Cook
December 18th, 2025 07:17 PM
I'm grateful for your positive feedback, Paul. It was my pleasure to assist you throughout your home buying journey. Your recommendation is much appreciated, and I’m honored to have played a part in one of your best home buying experiences....
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Jim was absolutely the best! He walked us through the steps to completing our home purchase and answered all of our questions promptly. I highly recommend him.
Reply from Jim Cook
December 16th, 2025 09:35 PM
It's fulfilling to hear that you found the home purchase process with me straightforward, Johanna. Guiding you through each step and addressing your questions promptly is always my aim. Thank you for your high recommendation, and if you ever...
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As first time home buyers Jim was extremely patient and helpful
Reply from Jim Cook
December 3rd, 2025 03:47 PM
I'm pleased to hear that your first home buying experience went smoothly, Abigail. Supporting you with patience and guidance during this significant step was my priority. Should you have any further questions or need assistance down the road,...
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We were very pleased with Jim Cook throughout the entire loan process. His communication skills and professionalism was the best I have ever encountered when purchasing a home. I would highly recommend him if you are looking for someone to...
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The entire process was very professional and all of our questions were always answered. Jim Cook did a fantastic job keeping us informed about our loan. By far one of the easiest loan experiences we have ever had!
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All was good
This is the second time we have worked with Jim Cook and he is always a pleasure to do business with. We really appreciated him coming to closing so we were able to meet in person! Thank you for always taking care of us Jim!
Reply from Jim Cook
October 27th, 2025 04:27 PM
Meeting face-to-face at the closing was important to me too, Jennifer. I'm pleased to hear you found the process satisfying once again. Your trust and continued collaboration mean a lot, and I’m always here to assist you whenever you need it....
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I’ve worked with Jim on two home loans now, and both experiences have been outstanding. He’s extremely responsive, knowledgeable, and made the entire process smooth and stress free. Jim always takes the time to answer questions and ensure everything...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 40 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience.
Products & Services
Mortgage Loan Officer
FHA Home Loan
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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