Jhoana Rios Kerley - USA Mortgage
Mortgage Loan Originator
Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish... Show More
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Reviews from Web
Jhoana Rios Kerley - USA Mortgage has received a review with 5 star rating from Efrain P
Reply from Owner
September 12th, 2024 12:00 AM
Reading that you had a 5-star experience at USA Mortgage is what we strive for, Efrain. We’re driven with a passion for always improving the mortgage process by finding the right types of loans, with rates that work for you. We really appreciate...
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Jhoana Rios Kerley - USA Mortgage has received a review with 5 star rating from Ivan G
Reply from Owner
September 12th, 2024 12:00 AM
Reading that you had a 5-star experience at USA Mortgage is what we strive for, Ivan. We’re driven with a passion for always improving the mortgage process by finding the right types of loans, with rates that work for you. We really appreciate...
read more
Everything was very fast and clear from the first day I would definitely recommend them to my friends and family
Reply from Jhoana Rios Kerley
November 6th, 2025 11:31 AM
I can’t thank you enough for your positive words about your home loan experience. I would really appreciate you letting people know how much you loved working with me at USA Mortgage. I hope to hear from you again!
Ralph was incredibly prompt, professional and personable. My partner and I were both stressed and not sure what to expect starting the mortgage eligibility process. It felt like Ralph streamlined the entire process without cutting any corners....
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Reply from Owner
September 12th, 2024 12:00 AM
Thank you so much for your kind words. You’re absolutely right: Ralph is an exceptional Mortgage Loan Originator and he really cares about his clients! The entire team here at USA Mortgage is delighted to hear your feedback, and we’re proud...
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They made the process very easy! Any questions we had, the team always had answers or walked us through the steps. We had started out with a different lender at first. But their process was a lot longer time wise. With the market the way it...
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Reply from Jhoana Rios Kerley
November 6th, 2025 11:31 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Jhoana Rios Kerley - USA Mortgage has received a review with 5 star rating from Dennis D
Reply from Owner
September 12th, 2024 12:00 AM
Reading that you had a 5-star experience at USA Mortgage is what we strive for, Dennis. We’re driven with a passion for always improving the mortgage process by finding the right types of loans, with rates that work for you. We really appreciate...
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They answered all the questions I had and provided great service when needed.
There are so many things that are wrong with this company an their services...
Reply from Complaints USA Mortgage
November 6th, 2025 11:31 AM
We are sorry to hear about your experience with USA Mortgage, Sarah. It's disappointing to learn that our services failed to meet your expectations. We take pride in delivering excellent customer service and satisfaction, and we apologize for...
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You guys worked hard to make sure
My closing stand th same
I am a first time home buyer and I could not be more pleased and thankful for the choice I made when I called Hope to help me get approved for my first home! She not only gave me helpful advice throughout the ENTIRE process but she was attentive,...
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Reply from Owner
September 12th, 2024 12:00 AM
Thank you so much for your kind words, Kay. You’re absolutely right: Hope is an exceptional Mortgage Loan Originator and she really cares about her clients! The entire team here at USA Mortgage is delighted to hear your feedback, and we’re...
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About
Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish, & a local team to guide you every step of the way, to ensure smooth & problem free closings. We make your mortgage fit your life. Above all else, our main goal is to provide a superior customer service experience while properly matching you with a mortgage loan product to help you realize your dream of homeownership. If you are already home & seeking to refinance, secure a 203K or apply for a reverse mortgage; we will get you the help you need close to home. At USA Mortgage, anything is possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA Loans
NoDown
LowDown
$5,000 Guarantee
USAdvantage
Possibility Protection
Conventional Loans
USDA Home Loans
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Positions
- USA Mortgage - Senior Mortgage Loan OfficerJan 1st, 2018 - Current
Year Started
2014
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 240547
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