Jhoana Rios Kerley - USA Mortgage
Mortgage Loan Originator
Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish... Show More
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Reviews from Web
The clarity of the information, the kindness of her and her team, the agility and speed with which things are done, etc.
Reply from Jhoana Rios Kerley
November 6th, 2025 11:31 AM
I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social...
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Smooth experience. Johana was wonderful to work with.
Reply from Jhoana Rios Kerley
November 6th, 2025 11:31 AM
I love hearing that you had a spectacular mortgage process. USA Mortgage takes pride in what we do and to provide our customers with the best experience possible. At your earliest convenience, please share your experiences with us on social...
read more
Wonderful experience with these folks.
Reply from Owner
September 12th, 2024 12:00 AM
We love seeing your 5-star review, David. Thank you for choosing USA Mortgage to be your Mortgage Loan Originator. Hope to see you again!
1. Jhoana “got me in the door” / tried to keep my business by telling me I qualify for a loan with an interest rate of ~6.2%, but she did not initially convey the caveats of that loan (e.g. stipulations that would require us to pay a large...
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Reply from Jhoana Rios Kerley
November 6th, 2025 11:31 AM
Thanks for your feedback. I'm always looking for ways to refine my services, and I'm glad that you took the time to share your thoughts with me.
Jhoana Rios Kerley - USA Mortgage has received a review with 5 star rating from Halle R
Reply from Owner
September 12th, 2024 12:00 AM
We love seeing your 5-star review, Halle. Thank you for choosing USA Mortgage to be your Mortgage Loan Originator. Hope to see you again!
Having a business made it a lot harder and they got it done.
Reply from Jhoana Rios Kerley
November 6th, 2025 11:31 AM
I enjoyed working with you. Thanks for the great feedback.
My realtor sucked (Daniell Fitzgerald) but you guys stayed in contact all the time, helped me navigate, had great communication, etc. I really appreciate it. I talk highly of your team to people & would recommend.
Reply from Jhoana Rios Kerley
November 6th, 2025 11:31 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
Timely and pleasant
Reply from Jhoana Rios Kerley
November 6th, 2025 11:31 AM
I really appreciate the feedback and am looking forward to working with you again.
Jhoana and her team were very awesome. They communicated well and answered all questions.
Reply from Jhoana Rios Kerley
November 6th, 2025 11:31 AM
Helping great customers like you is why I'm in this business. Thank you so much for your business and great feedback.
She is always available and energetic. Sympathies with my situation and have multiple options.
Reply from Jhoana Rios Kerley
November 6th, 2025 11:31 AM
I can’t thank you enough for your positive words and really appreciate you taking the time out of your day to let people know how much you loved working with me at USA Mortgage on your home loan. I hope to see you again down the road!
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About
Our USA Mortgage team knows that the purchase of a home is a large investment, financially & emotionally. As your mortgage lender we offer customizable loan products & programs to fit individual needs, a digital process from start to finish, & a local team to guide you every step of the way, to ensure smooth & problem free closings. We make your mortgage fit your life. Above all else, our main goal is to provide a superior customer service experience while properly matching you with a mortgage loan product to help you realize your dream of homeownership. If you are already home & seeking to refinance, secure a 203K or apply for a reverse mortgage; we will get you the help you need close to home. At USA Mortgage, anything is possible.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
FHA Loans
NoDown
LowDown
$5,000 Guarantee
USAdvantage
Possibility Protection
Conventional Loans
USDA Home Loans
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Positions
- USA Mortgage - Senior Mortgage Loan OfficerJan 1st, 2018 - Current
Year Started
2014
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 240547
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