Jessica Upshaw
Branch Manager | NMLS# 179250
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resou... Show More
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She was always available at any time we had questions
She made sure we had everything complete so when we closed there weren't any problems and everything went smoothly
Reply from Jessica Upshaw
May 28th, 2026 04:50 PM
Tracy, I appreciate your kind feedback. I'm glad I could be available whenever you had questions and ensure a smooth closing process for you. Thank you for sharing your experience!
Hands down the most incredible customer service experience I've ever had! This was our first time purchasing a home and we had alot of questions. Jessica and Stacy were great and I will never be able to express our gratitude for all their help!...
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Reply from Jessica Upshaw
May 28th, 2026 01:27 PM
Jonathan, I truly appreciate your kind words and am so grateful to have been part of such an important milestone in your life. It's appreciated to know that you felt supported throughout the process and that my efforts, along with Stacy's,...
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Great wxper and Jessica made everything very easy!
Reply from Jessica Upshaw
May 21st, 2026 01:18 PM
Patricia, I'm pleased to know that you had a great experience and found everything easy with my assistance. Thank you for your kind words!
Jessica and Stacy are always on top of everything. They communicate throughout the entire process. I trust them completely with all my clients' needs.
Reply from Jessica Upshaw
May 18th, 2026 12:39 PM
Vicki, I'm grateful for your trust and glad to know that you appreciate the communication throughout the process. It's appreciated to hear that you feel confident working with both Stacy and me for your clients' needs.
Everything was a really good process!
Reply from Jessica Upshaw
May 18th, 2026 06:00 PM
Teresa, I'm glad to hear that you found the process really good. Thank you for sharing your experience!
Jessica made this process smooth and quick! We couldn't be happier with the experience!!
Reply from Jessica Upshaw
May 15th, 2026 05:18 PM
Jalee, I'm happy to know that you found the process smooth and quick. I'm grateful for your kind words and pleased to hear that you had such a positive experience.
Every step was planed and went smoothly
Reply from Jessica Upshaw
May 12th, 2026 06:27 PM
Douglas, I'm pleased to hear that everything was planned and went smoothly for you. If there's anything else I can assist you with in the future, please let me know.
Ive worked with Jessica and her team befor and i reccomend her to my clients becaue shes easy to work with & gets the job done, im always able to get ahod of her and its just a nice experiance. ill call her again the next time i need a mortgage...
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Reply from Jessica Upshaw
April 27th, 2026 02:10 PM
Gina, I'm grateful for your kind words and for recommending me to your clients. It's wonderful to hear that you've had a nice experience and found it easy to reach me. I look forward to assisting you with your next mortgage needs.
Very helpful and quick to respond to any and all questions. Jessica helped to insure that we had a smooth and speedy experience
Reply from Jessica Upshaw
April 27th, 2026 08:28 PM
Rolandus, I'm glad to hear that you found my assistance helpful and that your experience was smooth and speedy. If you have any more questions in the future, feel free to reach out to me.
Simplicity and ease to get things done. Having the forecast out to reassure the decision was important
Reply from Jessica Upshaw
April 20th, 2026 03:07 PM
I'm pleased to know that the simplicity and ease of the process were beneficial for you, Alexander. It's great that having the forecast helped reassure your decision. If there's anything else I can assist with, feel free to let me know.
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About
Thank you for visiting my page! Here at Highlands, we work every day to deliver the best customer service and quality loan experience for our clients. Contact me directly using the info above, or please feel free to review and use our resources below. I look forward to working with you!
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
FHA Loans
VA Loans
Government Loans
Purchase Loans
Refinance Loans
First Time Homebuyer Loans
Conventional Loans
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Positions
- Highlands Residential Mortgage Ltd. - Mortgage Loan OfficerNov 1st, 2018 - Current
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS # 179250
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