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Jessica Prater, Ruoff Mortgage

Name: Ruoff Mortgage - Plymouth
Address: 548 North Oak Drive, Plymouth, Indiana, 46563
Telephone: +1-574-933-1823
Rating: 4.96

Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...

Ruoff Mortgage - Plymouth

4.96

(164)

Mortgage

Mortgage Loan Officer

Contact Info

(574) 933-1823

Plymouth, IN

https://www.ruoff.com/JessicaPrater

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closed

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9 AM to 5 PM

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9 AM to 5 PM

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4.96

(164)

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Experience.com

4.95

(117)

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5.0

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Thank you for your help and all the hard work you did for us! we are loving our new home and can't wait to make a lot of memories in it !

Reply from Jessica Prater

December 31st, 2024 04:39 PM

I'm absolutely thrilled to hear that you're enjoying your new home, Alex! It was a pleasure to assist you throughout the process and I'm equally excited for all the memories you're about to create there. Your satisfaction is my top priority...

Jessica was very professional, had amazing communication, kept us in the loop when things were taking a little longer, and was always ready to answer all our questions . She was positive, welcoming, and very supportive. We loved working with...

Reply from Jessica Prater

December 27th, 2024 05:42 PM

Hi Kelsey, Thank you so much for your kind words and the fantastic rating! I'm beyond pleased to hear that you found my communication and professionalism up to your standards. I always strive to keep my clients informed, and your satisfaction...

There was no extra hassle and the process was very smooth.

Reply from Jessica Prater, Ruoff Mortgage

December 3rd, 2024 02:32 PM

Thank you, Matthew! It makes everything smooth on our end too when you are as equally great to work with. I wish you and your family many happy memories in your new home. I hope they enjoy the pond! :)

Jessica and her assistant were extremely helpful when i was trying to get my documents downloaded. They also stayed in close contact either by phone calls emails or text. I would use jessica again. I had a difficult situation and she helped...

Reply from Jessica Prater, Ruoff Mortgage

December 3rd, 2024 01:11 PM

Thank you, Christina! I am glad that you found our communication helpful. Tammi and I are always here to help now and in the future. I am happy everything worked out and you can relax and enjoy making new memories.

Jessica did an amazing job jumping into an extremely messing refinancing situation with professionalism and grace. She was knowledgeable and patient throughout the process!! I couldn't have asked for a better experience!

Reply from Jessica Prater

October 6th, 2025 12:56 PM

Leah, thank you for the 5-stars! I am happy I was able to assist and that everything worked out in the end. You were great to work with and I wish you luck as you work toward your goals.

Jessica did a phenomenal job jumping into an extremely messy refinancing situation with professionalism and grace. She was patient throughout the process and was able to answer my questions insightfully. Thank you so much for helping me through...

Reply from Jessica Prater, Ruoff Mortgage

December 3rd, 2024 01:08 PM

Leah, thank you for the 5-stars! I am happy I was able to assist and that everything worked out in the end. You were great to work with and I wish you luck as you work toward your goals.

The entire process was incredibly simple from start to finish and Jessica was very accommodatin!

Reply from Jessica Prater, Ruoff Mortgage

November 4th, 2024 05:29 PM

Cale, I am so pleased to know you felt your mortgage process was simple. It is always our goal to make it as easy as possible on our end.:) I cannot wait to see the improvements you continue to make and I wish you many happy years in your 1st...

Jessica kept us up to date on our refinance loan even before LoanButler sent us notifications. She listened to what we wanted and offered several options.

Reply from Jessica Prater, Ruoff Mortgage

October 29th, 2024 01:18 PM

Thank you to both of you! I was glad we were able to sit down together and chat about the options. Mortgages are not a one-size-fits-all type of thing and your scenario is a great example! I am so happy everything worked out to benefit you!...

Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Cole W

Reply from Owner

October 28th, 2024 01:47 PM

Thank you for the 5-stars! It was a pleasure to work with both you and Lora on your purchase. Enjoy your new home!

We really enjoyed working with Jessica Prater. She was very knowledgeable and thoughtful throughout the process. We believe that she deserves a promotion, a raise, and a corner office!Loan Butler was very helpful to interact with throughout...

Reply from Jessica Prater, Ruoff Mortgage

October 28th, 2024 01:44 PM

Cole, thank you for the great review and I am glad we were able to close early. I will definitely take your recommendation for a corner office to management...I would love some windows! Haha! Enjoy your new town and home!

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About

Additional Licenses: NMLS# 1460089. My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

Residential Mortgages

Conventional Home Loan

FHA Home Loan

USDA Home Loan

VA Home Loan