Top 5%
Jessica Prater, Ruoff Mortgage
Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reply from Jessica Prater, Ruoff Mortgage
April 21st, 2025 01:29 PM
Thank you so much for the 5 Stars, Jeff! I really enjoyed working with you and excited for you to make your new home yours. The lake and wildlife will be beautiful to watch throughout the seasons. Enjoy!
Everyone was extremely easy to work with
Reply from Jessica Prater
April 21st, 2025 01:30 PM
Kevin & Gwen, thank you for the nice review. It was a pleasure working with you over the months on your house hunt. I hope you enjoy your time back in Indiana! :)
Very informative and went the extra step to help us figure out all the information needed for the loan. She was super nice and professional. I will highly recommend to anyone that is looking for a loan.
Reply from Owner
August 6th, 2025 04:11 PM
Caitlyn, thank you for the Google review!
Very informative and went the extra step to help us figure out all the information needed for the loan. She was super nice and professional. I will highly recommend to anyone that is looking for a loan.
Reply from Jessica Prater, Ruoff Mortgage
October 6th, 2025 12:55 PM
Caitlyn, thank you for the Google review!
Very informative and went the extra step to help us figure out all the information needed for the loan. Everyone we communicated with was super nice and professional. I will highly recommend to anyone
Reply from Jessica Prater, Ruoff Mortgage
April 14th, 2025 02:47 PM
Daniel, thank you for your review! You both were fantastic to work with and I am so happy how everything finally came together in the end. Tammi and I will be here if you ever have any questions! :)
Very excellen, very helpful with the process especially being a first time home buyer!
Reply from Jessica Prater, Ruoff Mortgage
March 14th, 2025 05:12 PM
Thank you for the nice review, Caleb! You were great to work with during the process as well. You know where to find me if you have any questions. :)
Jess was always available by email or for a phone call to answer any questions or to explain a point we were confused about. She came to our closing and helped with a wire transfer issue. It was great to have her there!
Reply from Jessica Prater, Ruoff Mortgage
February 4th, 2025 05:21 PM
Rebecca, I was happy I was there to help you coordinate your wire. Going to the closing is my favorite part of the mortgage process. Almost everyone has worked hard to get to this point and I love seeing the happy smiles at the closing table....
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Jess was available to help us and answer questions at just about any time of day. She was always quick to reply to emails to help us through the process of buying our home. She was also extremely polite and understanding when asking for documents...
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Reply from Jessica Prater, Ruoff Mortgage
February 4th, 2025 05:16 PM
Eric, thank you for the great review! You were both great to work with and I am happy you knew I was there for you along the way. I bet it feels nice to finally be together in one place and town. Thank you for allowing me to be a part of your...
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Jessica has been absolutely incredible throughout our mortgage process. From the very first conversation, she made us feel confident and supported, always taking the time to explain every detail and answer our questions with patience and clarity....
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Reply from Owner
August 6th, 2025 03:50 PM
Alex, I missed your great review! Thank you for taking the time to make a google review. I hope all is well and settled in your new home.
Jessica has been absolutely incredible throughout our mortgage process. From the very first conversation, she made us feel confident and supported, always taking the time to explain every detail and answer our questions with patience and clarity....
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Reply from Jessica Prater
October 6th, 2025 12:55 PM
Alex, I missed your great review! Thank you for taking the time to make a google review. I hope all is well and settled in your new home.
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About
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgages
Conventional Home Loan
FHA Home Loan
USDA Home Loan
VA Home Loan
New Construction
Mortgage Refinance
Residential Refinance
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Memberships
- NCIAR - North Central Indiana Association of Realtors (and Affiliates)
- Rochester Business Builders BNI
- Homes For Heroes
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1460089
Achievements
- Most Improved Originator 2017
- Loan Officer of the Month - October 2022
- Loan Officer of the Month - August 2023
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Hobbies
- Volunteering in my community.
- Watching my children participate in sports & clubs.
- Reading & listening to audiobooks.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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