Top 5%
Jessica Prater, Ruoff Mortgage
Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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9 AM to 5 PM
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9 AM to 5 PM
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Reviews from Web
Jessica and Tammi went above and beyond for us. They put in so much extra time and effort to help us track down information on the home. They were pleasant, quick to respond, and always graciously answered our questions (as first time buyers,...
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Reply from Jessica Prater, Ruoff Mortgage
August 11th, 2025 05:38 PM
Sammi, thank you so much for the great review. I am so happy we were able to help you and find the information. To be honest...you probably could have heard a loud "NO WAY...I can't believe we got it" from miles away! Ha! You were a joy to...
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Jessica was so great to work! Quick responses, thorough explanationa, all around knowledgeabl!
Reply from Jessica Prater, Ruoff Mortgage
August 6th, 2025 03:45 PM
Thank you for the great review! You were both fantastic to work with as well! I am so happy how everything worked out and you were able to be moved in before the new school year. I wish you many happy memories in your new home!
Awesome!!!!!
Reply from Jessica Prater, Ruoff Mortgage
August 5th, 2025 03:48 PM
Thank you, David! I enjoyed working with you and getting to know you over the months. I am happy all the pieces came together in the end and everything worked out. Enjoy the rest of your summer in your new lake home!
Jessica was knowledgeable with the whole process and kept us updated at all times.
Reply from Jessica Prater, Ruoff Mortgage
July 22nd, 2025 03:31 PM
I'm glad to hear that you appreciated the updates! Thank you for the 5 stars and sharing your thoughts!
Highly recommend Every time I had a question Jess and her staff answered and explained it in detail to me. They were a pleasure to work with!
Reply from Owner
June 11th, 2025 01:09 PM
Tim, thank you for the review! I am so happy how everything worked out. It is crazy how being in the right place at the right time works! Tammi and I will be here if you need anything.
Everything! Everything time i had a question Jess and her staff answered and explained it in detail to me. They were a pleasure to work with!
Reply from Jessica Prater, Ruoff Mortgage
June 13th, 2025 03:30 PM
Tim, thank you for the review! I am so happy how everything worked out. It is crazy how being in the right place at the right time works! Tammi and I will be here if you need anything.
Jessica made the homebuying process very easy and was able to answer ever question I had.
Reply from Jessica Prater, Ruoff Mortgage
June 13th, 2025 03:31 PM
Thank you for the review, Tanner! You made the process on my end just as easy! I am excited for you and your new home and know that I am available if you have any questions.
Early in the process there was long waits (around a week) between communication, requiring follow up emails to request an update . Closing costs changed three times in the final 24 hours before closing and ended up being around $1,000 higher...
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Reply from Jessica Prater, Ruoff Mortgage
June 26th, 2025 08:59 PM
Thank you for your feedback, Cassandra. I apologize for the delays in communication during the initial stages of the process. I understand that the changes in closing costs were frustrating, and I am committed to ensuring a more seamless experience...
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Jess was great! She went above and beyond for me!
Reply from Jessica Prater
May 26th, 2025 03:13 PM
I'm thrilled to hear that you had a positive experience, Amanda. It was a pleasure to assist you, and I'm glad I could go above and beyond to meet your needs. Thank you for your kind words!
Excelente y atento en
Reply from Jessica Prater, Ruoff Mortgage
May 15th, 2025 04:47 PM
Thank you, Jose! I am sure it is a great feeling to now own the house you have been living in. Congratulations!
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About
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgages
Conventional Home Loan
FHA Home Loan
USDA Home Loan
VA Home Loan
New Construction
Mortgage Refinance
Residential Refinance
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Memberships
- NCIAR - North Central Indiana Association of Realtors (and Affiliates)
- Rochester Business Builders BNI
- Homes For Heroes
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1460089
Achievements
- Most Improved Originator 2017
- Loan Officer of the Month - October 2022
- Loan Officer of the Month - August 2023
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Hobbies
- Volunteering in my community.
- Watching my children participate in sports & clubs.
- Reading & listening to audiobooks.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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