Top 5%
Jessica Prater, Ruoff Mortgage
Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jessica kept us informed on everything and she helped us a lot through out the process answered our calls and text always returned our calls I will definitely recome her to anyone looking for a mortgage.
Reply from Jessica Prater
June 19th, 2026 04:52 PM
Carlos, I'm grateful for your kind words and recommendation. It's good to know that staying informed and being responsive were helpful to you throughout the mortgage process. If you need anything in the future, feel free to reach out!
We had a crazy situation with the closing, we were treated with the utmost respect and we felt as if we were important and our situation was important.
Reply from Owner
June 22nd, 2026 06:55 PM
Sharon, I'm happy to hear that you felt respected and valued during the closing process. It's important to me that every client feels their needs are prioritized, especially in complex situations. If there's anything more I can do for you,...
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Jessia was very friendly and always had an ipbeat attitude, which made us feel at ease even in most stressful situations.
Reply from Steve Hissong
June 25th, 2026 03:53 PM
Sharon, we're glad to hear that Jessica's friendly and upbeat attitude helped put you at ease during stressful times. Your comfort and peace of mind are very important to us. If there's anything else we can do for you, please let us know!
Great communication skills and Jessica really knows her business!!!
Reply from Jessica Prater, Ruoff Mortgage
May 6th, 2026 06:12 PM
Thank you, Lacie! I was more than happy to take your initial call and work through your goals. It was great working with you and so happy I was able to help!
Communication
Reply from Jessica Prater, Ruoff Mortgage
May 6th, 2026 03:36 PM
Kristina, thank you for the great review. I am happy how everything worked for you...it all fell into place. Enjoy!
It was a good experience it definitely helped that my loan officer knew other ways to go about this loan to get ne the best possible deal.
Reply from Jessica Prater
February 28th, 2026 04:09 PM
Braedon, it's great to hear that you had a positive experience and felt supported in finding the best possible deal. I’m glad I could assist you through the loan process. Thank you for your review!
The detail and clarity of thenprocess by Jessica and her team!
Reply from Jessica Prater
February 26th, 2026 04:09 PM
Samuel, I appreciate your feedback on the clarity and attention to detail throughout the process. Thank you for recognizing the efforts I put into ensuring a smooth experience. Your 5-star rating means a lot!
Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Jasmine H
Reply from Owner
January 13th, 2026 06:16 PM
Thank you for the 5 stars!
Everyone was very thorough when walking us through the whole process. everyone was also super nice!
Reply from Jessica Prater, Ruoff Mortgage
January 13th, 2026 04:23 PM
Jasmine, thank you for the 5 stars. It was truly a pleasure working with you. You found a great home, and I can't wait to see how you make it your own. Wishing you many years of happiness in your new home!
Very quick and easy to work with!
Reply from Jessica Prater, Ruoff Mortgage
January 12th, 2026 06:15 PM
Thank you for the 5 stars, Jason! You were just as great to work with! I am happy I was able to help you with your first home purchase. Your hard work definitely paid off!
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About
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgages
Conventional Home Loan
FHA Home Loan
USDA Home Loan
VA Home Loan
New Construction
Mortgage Refinance
Residential Refinance
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Memberships
- NCIAR - North Central Indiana Association of Realtors (and Affiliates)
- Rochester Business Builders BNI
- Homes For Heroes
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1460089
Achievements
- Most Improved Originator 2017
- Loan Officer of the Month - October 2022
- Loan Officer of the Month - August 2023
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Hobbies
- Volunteering in my community.
- Watching my children participate in sports & clubs.
- Reading & listening to audiobooks.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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