Top 5%
Jessica Prater, Ruoff Mortgage
Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
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Business Hours
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Great job all over the board
Reply from Jessica Prater, Ruoff Mortgage
November 6th, 2025 01:16 PM
Karri, thank you for the 5 stars! I was happy to help! It is exciting when the final chapter of something you have been working hard for comes to a close. Congratulations to both of you!
Your app is a great feature! Helped navigate each of the 8 steps by knowing at a glamce, where I was at in the process, rather than bugging my loan officer often. Perfect for first time home buyers. Jessica was AMAZING! She kept me informed...
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Reply from Steve Hissong
October 31st, 2025 01:14 PM
It's wonderful to know that our app was a helpful tool in your home buying journey. We're pleased that it made navigating the process easier for you. We also appreciate your kind words about Jessica and her efforts in keeping you informed every...
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She is helping doses great job for anyone. . great person and friendly work hard for you
Reply from Owner
October 13th, 2025 05:13 PM
Thank you for the review, Loretta! It is crazy how things work out in the end and happy that I was able to help. I hope you and Bart make this home yours and enjoy it for many more years to come!
The ywas there with us the whole journey. Kept this informed answered all of our questions how when we needed help they were awesome job nice polite and they did it well great job
Reply from Jessica Prater, Ruoff Mortgage
October 13th, 2025 05:12 PM
Thank you for the 5 stars! It is crazy how things work out in the end. I hope you and Loretta make this home yours and enjoy it for many more years to come!
good experience
Reply from Jessica Prater, Ruoff Mortgage
October 6th, 2025 12:54 PM
Thank you for the 5 stars, Ray! Now that you are a fellow Hoosier, you will be able enjoy all 4 seasons. I cannot promise you what day you will get to enjoy each season, but they will be there and usually when you least expect it. Ha! I wish...
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It went well.
Reply from Jessica Prater, Ruoff Mortgage
October 6th, 2025 12:51 PM
Lisa, thank you for review! You were a pleasure to work with and know you will enjoy your new community. I am sure the grandkids are very happy to have you closer. Enjoy!
Jessica was a pleasure to work with! Clarified what was needed during the process and kept open communication throughout.
Reply from Jessica Prater, Ruoff Mortgage
September 26th, 2025 01:42 PM
Thank you for the great review, Ed! You were great to work with and always ready to answer or provide what was needed. I know your family is already enjoying the new home and hopefully you were able to use the pool during some of our last warm...
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Jessica was great!
10/10 highly reccomend
Reply from Jessica Prater, Ruoff Mortgage
September 26th, 2025 01:39 PM
Thank you for the 5 stars, Justin! Your story has been a journey and I cannot wait to watch your family flourish in their new country lifestyle. I picture many hours running around in the yard and woods as they get older. Enjoy every minute!...
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Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Hanna C
Reply from Owner
September 26th, 2025 01:33 PM
Thank you for the 5 stars! I ALWAYS in enjoy working with you and cannot wait to watch your next chapter unfold. Many blessings in your new home.
Jessica was very easy to work with whether that was answering many many questions I had, about the process of what was happening, why things were a certain way, etc. I would recommend her to anyone looking for a loan!
Reply from Jessica Prater, Ruoff Mortgage
September 26th, 2025 01:35 PM
Thank you for the review! I ALWAYS in enjoy working with you and cannot wait to watch your next chapter unfold. Many blessings in your new home.
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About
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgages
Conventional Home Loan
FHA Home Loan
USDA Home Loan
VA Home Loan
New Construction
Mortgage Refinance
Residential Refinance
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Memberships
- NCIAR - North Central Indiana Association of Realtors (and Affiliates)
- Rochester Business Builders BNI
- Homes For Heroes
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1460089
Achievements
- Most Improved Originator 2017
- Loan Officer of the Month - October 2022
- Loan Officer of the Month - August 2023
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Hobbies
- Volunteering in my community.
- Watching my children participate in sports & clubs.
- Reading & listening to audiobooks.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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