Top 5%
Jessica Prater, Ruoff Mortgage
Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
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closed
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9 AM to 5 PM
Tues
9 AM to 5 PM
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Reviews from Web
So grateful for Jess! She is always so informative and explains things in a way that are easy to understand. She makes sure all your questions are answered. Its apparent she knows her job well. She is prompt to respond, even in the evenings...
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Reply from Owner
August 13th, 2026 07:58 PM
Alli, I appreciate your kind words and I'm glad to know that my explanations have been helpful and clear for you. It's important to me to be responsive and available when you need assistance. I'm grateful for your trust and look forward to...
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So grateful for Jess! She is alway so informative and explains things in a way that are easy to understand. She makes sure all your questions are answered. Its apparent she knows her job well. She is prompt to respond, even in the evenings...
read more
Reply from Jessica Prater
August 11th, 2026 02:34 PM
Alexandria, I'm grateful for your kind words! It's wonderful to hear that you find my explanations clear and informative. I'm always here to help, even outside regular hours, and I'm thrilled to continue supporting you in the future.
Jessica was so pleasant to work with. First time buying a house and she made it super easy. Thank you
Reply from Owner
July 6th, 2026 01:54 PM
Jacqueline, I appreciate your kind words! I'm glad I could make your first home buying experience easy and pleasant. If you ever have more questions or need assistance in the future, I'm here to help.
Jessica was so helpful throughout this whole process. My first time buying a house and I had no concerns as she helped ease my mind through it all. Thank you
Reply from Steve Hissong
June 25th, 2026 03:50 PM
Jacqueline, we appreciate your kind words about Jessica's assistance during your first home-buying experience. It's great to hear that she was able to ease your mind and make the process smoother. Thank you for sharing your experience with...
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Jessica was amazing to endure this whole process with! She made sure we fully understood each step and was able to help with every question we threw her way! Highly recommend!
Reply from Owner
June 25th, 2026 03:51 PM
Tabitha, we appreciate your wonderful feedback about Jessica! It's great to know that she was able to guide you through the process and address all your questions. Thank you for recommending her so highly!
Jessica was amazing to endure this whole process with! She made sure we fully understood each step and was able to help with every question we threw her way! Highly recommend!
Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Levi M
Reply from Owner
June 25th, 2026 03:51 PM
Levi, thank you for giving Jessica a 5-star rating! We appreciate your feedback and are glad to know you had a positive experience with Ruoff Mortgage.
Jessica prater was absolutely amazing and went above and beyond for us. She was always there to answer any of my questions no matter what. She even went as far as working and talking with us much later in the day due to my wife working till...
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Reply from Steve Hissong
June 25th, 2026 03:52 PM
Levi, we appreciate your kind words about Jessica's dedication and responsiveness. It's great to know that she was able to accommodate your schedule and provide the support you needed. If there's anything else we can assist you with, please...
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Jessica made the home buying process extremely easy and straight forward. She answered any and all questions we had!
Reply from Jessica Prater
June 22nd, 2026 03:23 PM
Brandon, thank you for sharing your experience! I'm pleased to know that I could make the home buying process easy and straightforward for you. If you have any more questions in the future, I'm here to help.
Communication and and al ways answering or returning calls quickly
Reply from Steve Hissong
June 25th, 2026 03:53 PM
Leah, we appreciate your feedback on our communication and responsiveness. It's great to know that answering and returning calls quickly made a positive impact on your experience. If there's anything else we can assist you with, please don't...
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About
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgages
Conventional Home Loan
FHA Home Loan
USDA Home Loan
VA Home Loan
New Construction
Mortgage Refinance
Residential Refinance
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Memberships
- NCIAR - North Central Indiana Association of Realtors (and Affiliates)
- Rochester Business Builders BNI
- Homes For Heroes
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1460089
Achievements
- Most Improved Originator 2017
- Loan Officer of the Month - October 2022
- Loan Officer of the Month - August 2023
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Hobbies
- Volunteering in my community.
- Watching my children participate in sports & clubs.
- Reading & listening to audiobooks.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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