Top 5%
Jessica Prater, Ruoff Mortgage
Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Jessica made the process smooth and easy!! She has great communication skills!
Reply from Jessica Prater, Ruoff Mortgage
September 9th, 2024 02:03 PM
Kari, I am glad you found it to be smooth and easy! Tammi and I work hard on this side to make the lending process flow as smoothly as possible so it is one less thing on your plate. :) Enjoy your new home!
Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Amy A
Reply from Owner
September 3rd, 2024 12:38 PM
Amy, thank you for the 5 stars!
Jessica was responsive, thorough, polite, and easy to work with. I communicated my desire of wanting to close prior to my birthday if possible. Jessica was very transparent and provided a realistic timeline of events verbally, (along with LoanButler...
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Reply from Jessica Prater, Ruoff Mortgage
September 3rd, 2024 12:29 PM
Amy, thank you for the wonderful review! I loved that you recognized the little things such as the quick introduction to my assistant Tammi. :) She truly plays a huge role on my team and it is good to know those small pieces help. We both loved...
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Jessica Prater, Ruoff Mortgage has received a review with 5 star rating from Rafa J
Reply from Owner
August 13th, 2024 06:31 PM
Thank you for the 5 stars! I loved helping you with your home purchase and wish you happy memories in your new home!
She helped me a lot with the process , I will definitely recommend her 😊
Reply from Jessica Prater, Ruoff Mortgage
August 13th, 2024 06:28 PM
Rafael, thank you for the 5 stars. I really enjoyed working with you and helping you purchase your first home. I wish you many happy memories in your new home!
Handling our extremely unique situation so well and moving the process along in such a quick and timely manner
Reply from Jessica Prater, Ruoff Mortgage
August 6th, 2024 07:28 PM
Thank you, Juan! Your positive feedback means a lot to me and everyone here at Ruoff Mortgage. We strive to deliver timely and efficient service to all our clients. Thanks for your high rating, and I'm here if you need assistance in the future....
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Went over me above
Reply from Jessica Prater, Ruoff Mortgage
August 6th, 2024 07:26 PM
Len & Lorinda, thank you AGAIN for trusting me! I always look forward to working with you and your family. I cannot wait to see who and what big move will happen next! Enjoy your new home!
Everything. A great team.
Reply from Jessica Prater, Ruoff Mortgage
August 6th, 2024 07:24 PM
Brandon, thank you for the 5 stars! It means a lot to me and the team! :) We look forward to working with you again in the future.
Jessica was very patient and flexible with me as I didn’t remember a lot from the first time I worked with her. This was another great experience nonetheless!! :)
Reply from Jessica Prater, Ruoff Mortgage
July 18th, 2024 03:40 PM
It is always great to work with you! There was never a phone conversation where I did not have a BIG smile on my face! :) I hope you enjoy your new home and make it yours. Thank you again for trusting me to help with your home purchase.
Jessica was great to work with, she answered all my questions in a timely matter and made the process move quickly and smoothly.
Reply from Jessica Prater, Ruoff Mortgage
July 1st, 2024 01:22 PM
Thank you for the 5 stars! I enjoyed working with you just as much! Your prompt responses to Tammi's and my requests helped the process go smoothly. Wishing you many happy memories in your new home!
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About
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgages
Conventional Home Loan
FHA Home Loan
USDA Home Loan
VA Home Loan
New Construction
Mortgage Refinance
Residential Refinance
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Memberships
- NCIAR - North Central Indiana Association of Realtors (and Affiliates)
- Rochester Business Builders BNI
- Homes For Heroes
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1460089
Achievements
- Most Improved Originator 2017
- Loan Officer of the Month - October 2022
- Loan Officer of the Month - August 2023
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Hobbies
- Volunteering in my community.
- Watching my children participate in sports & clubs.
- Reading & listening to audiobooks.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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