Top 5%
Jessica Prater, Ruoff Mortgage
Senior Loan Officer | NMLS# 1460089 | Ruoff Mortga...
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and s... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Friendly and great communication did 90 percent of the process thru the phone and email was a very easy process that was greatly appreciated thank you Jessica awesome job
Reply from Owner
July 1st, 2024 01:17 PM
Thank you so much for your kind words! I'm thrilled to hear that the process was easy and convenient for you. It was a pleasure working with you, and I appreciate your positive feedback. Thanks again!
Great communication through the process even when it went on for months kept her cool would recommend her to every serious buyer
Reply from Jessica Prater, Ruoff Mortgage
July 1st, 2024 01:15 PM
Thank you so much, Tim! It's incredible how everything falls into place for a reason. I'm thrilled that you and Amy had options, from choosing not to refinance to selling, then finding and buying a home that suits your needs perfectly. You...
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Jessica was super helpful with our whole process, we couldn’t be more pleased and grateful with her do not think twice whether or not to stop here while looking for a lender, Ruoff and Jessica make the process super easy with their online portal...
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Reply from Owner
June 18th, 2024 03:36 PM
Jose, thank you for the nice review! Thank you to both you and Yennyfer for always being so prompt in your responses to help make the process smooth. Enjoy your 1st home! :)
Super easy process with rare stops at the office, we were very pleased with the ease of being able to upload everything online and the fast email response times from everyone.
Reply from Jessica Prater, Ruoff Mortgage
June 18th, 2024 03:38 PM
Jose, thank you for the nice review! Thank you to both you and Yennyfer for always being so prompt in your responses to help make the process smooth. I love that you found the online system to be user friendly. I agree it is nice because you...
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everything was great
Reply from Jessica Prater, Ruoff Mortgage
June 18th, 2024 03:40 PM
Thank you, Hannah! You were great to work with and glad you found your new home. Sometimes things happen for a reason and in this case, patience was definitely in your favor!
Jessica was on top of things and made it less stressful
Reply from Jessica Prater, Ruoff Mortgage
May 21st, 2024 03:45 PM
Laura, thank you for the 5 stars. I am happy to hear that I was able to make your big move back to the north less stressful! I wish you many happy memories in Indiana near family!
Jessica did an AMAZING job! We enjoyed working with her and her entire team! The entire process went VERY quickly and smoothly. The communication about information they needed or any issues were addressed and fixed quickly. Everyone is really...
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Jessica did an AMAZING job! We enjoyed working with her and her entire team! The entire process went VERY quickly and smoothly. The communication about information they needed or any issues were addressed and fixed quickly. Everyone is really...
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Reply from Owner
June 18th, 2024 03:44 PM
Amanda, thank you for the great review! I really enjoyed working with you through the whole process even though it went so FAST! I hope you are enjoying your beautiful new home. :)
The entire process went very quickly and smoothly. The communication about information needed or any issues were addressed and fixed quickly. Everyone is really friendly and keep you updated throughout the process of what to expect to happen...
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Reply from Jessica Prater, Ruoff Mortgage
May 13th, 2024 06:03 PM
Chris & Mandy, thank you for the great review. You were both just as amazing. You had a dream, took a leap, and the rest was history in record time! :) Enjoy your new home!
Every step was very simple and Jessica explained and walked us through every step and options that came with that step. Our purchase/selling of properties was a long drawn out process but we were constantly in communication and if something...
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Reply from Jessica Prater, Ruoff Mortgage
May 13th, 2024 05:55 PM
Andrew, thank you for the 5 stars! The two of you were such troopers hanging in and playing the waiting game on the sale of your home! Sometimes everything works out for a reason and I think in the end everything worked out for the best on...
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About
Additional Licenses: NMLS# 1460089.
My customer service philosophy is to treat every customer with respect and to make their experience as stress free as possible. I believe that the purchase or refinance of a home is a major decision and should be treated as such. I strive to make this process as easy as possible for each of my clients. My focus is always to be honest, trustworthy, and to communicate frequently, all while offering sound and reliable guidance.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Residential Mortgages
Conventional Home Loan
FHA Home Loan
USDA Home Loan
VA Home Loan
New Construction
Mortgage Refinance
Residential Refinance
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Memberships
- NCIAR - North Central Indiana Association of Realtors (and Affiliates)
- Rochester Business Builders BNI
- Homes For Heroes
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2007
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 1460089
Achievements
- Most Improved Originator 2017
- Loan Officer of the Month - October 2022
- Loan Officer of the Month - August 2023
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Hobbies
- Volunteering in my community.
- Watching my children participate in sports & clubs.
- Reading & listening to audiobooks.
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Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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