New American Funding - Jessica Bustos

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-800-450-2010
Rating: 4.81

Sr. Loan Officer

Consumer Direct | Santa Ana

4.81

(37)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jessicabustos/

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4.81

(37)

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4.81

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Great communication and smooth process

Jessica was very prompt and courteous at all times. The staff worked diligently and I a family fashion. I appreciate the effort madein making the decision to get me and my family in a home. Life has brought about many challenging times to me...

Reply from Jessica Bustos

April 20th, 2026 06:10 PM

Karen, I appreciate your thoughtful words and am glad to know that my team and I could assist you during such significant times. It's important to us to work diligently and with care, and I'm pleased we could help you and your family find a...

Jessica was very helpful, responded very quickly, and worked with us through all the hurdles.

Reply from Jessica Bustos

April 17th, 2026 02:05 PM

I'm glad to hear that I could assist you through the process, Ryan. It's important to me to be responsive and helpful, especially when navigating challenges. If you have any more questions or need further assistance, please feel free to reach...

Everything went seamless . Closed on time and had no issues .

Reply from Jessica Bustos

April 13th, 2026 07:50 PM

Thank you, James, for sharing your experience. I'm happy to hear that everything went smoothly and we were able to close on time without any issues. If you ever have more questions or need assistance in the future, I'm here to help.

Jessica was really friendly, upfront, responded quickly, and supportive throughout the whole process. Thank you so much Jessica!

Reply from Jessica Bustos

April 10th, 2026 07:24 PM

I'm grateful for your kind words, Francine. It's important to me that clients feel supported and well-informed, and I'm glad I could be there for you throughout the process. If you ever have more questions or need further assistance, please...

My transaction was direct seller to buyer without realtor asistance, Jessica help me to made everything easy, she always respond my questions, explained clear and responded in minutes. She always was available to pick up the phone.

Reply from Jessica Bustos

April 10th, 2026 04:19 PM

Veronica, it’s great to hear that you had a smooth transaction, even without realtor assistance. I'm pleased I could make the process easier for you and provide timely responses. If there's anything more you need or if any questions come up,...

Jessica was amazing through everything! I'm a first time home buyer and she was so gracious, and has such a warm and excellent energy, that all nervousness went away with navigating all of it. She worked so hard to help get us into this home,...

Reply from Jessica Bustos

March 13th, 2026 02:35 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Jessica definitely went above and beyond fo me . we bought a house without a realtor involved and not only was she helpful she acted as a teacher and made sure everything was done rite and on time . would use again and am going to refer to...

Reply from New American Funding - Jessica Bust...

March 5th, 2026 08:33 PM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...

Jessicas was super great to work with and had amazing communication she made telhe procces easy and as stress free as possible she really did an out standing job

Reply from Jessica Bustos

February 4th, 2026 03:24 PM

I'm glad to hear that you had a positive experience, Niles. It's my goal to make the process as smooth and stress-free as possible for clients. If you need any further assistance, feel free to get in touch.