Jessica Brooks
Loan Originator, NMLS ID# 680105
Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together... Show More
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Reviews from Web
Jessica was very helpful and made the refi process as simple as possible!
Reply from Jessica Brooks
November 15th, 2023 05:02 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Jessica was very helpful, knowledgeable, and professional. If I need mortgage services again in the future, I would gladly work with her.I feel I must also share that I will never deal with Tammie Schwartz again. She is the far end of that...
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Reply from Jessica Brooks
November 15th, 2023 03:52 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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Jessica Brooks was amazing with her service. She was calm and explained everything thru my loan application and approval process. She was very quick to respond to any questions I had and made the process very easy! I felt like she really cared...
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Reply from Jessica Brooks
October 29th, 2023 03:47 PM
Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
Excellent service.
Reply from Jessica Brooks
October 11th, 2023 10:34 AM
Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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Smooth and easy
Reply from Jessica Brooks
October 4th, 2023 02:00 PM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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It started off very rocky and lack of communication, once Jessica took over things improved greatly. I was ready to move onto to another company until Jessica straightened things out.
Reply from Jessica Brooks
September 19th, 2023 02:51 PM
Thank you for allowing us to serve you and for your kind feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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Very helpful and kept me updated every step of the way. Answered all my questions along the way and got back to me fast. Made the entire process smooth.
Reply from Jessica Brooks
September 2nd, 2023 04:39 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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Jessica made this whole daunting process easy to navigate with constant communication and update. She was a rockstar and always had an answer to my questions. I can not praise her enough for the amount of help and guidance she provided!
Reply from Jessica Brooks
September 27th, 2023 03:14 AM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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Phone calls were not returned.
Reply from Jessica Brooks
July 28th, 2023 09:27 PM
Thank you for allowing us to serve you and for your kind feedback! We hope to have the opportunity to work with you again in the future. If you should need anything further, please feel free to contact Customer Care at **************************...
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Towards the end responses to emails was slow.
Reply from Jessica Brooks
July 24th, 2023 05:06 PM
Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at
************************** or 1-************.
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About
Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together we will come up with a solution to help you achieve your goals.
I was born and raised in the Kentuckiana Area and currently reside here. I have worked in lending my entire career. I started in banking as a teller and worked my way up to management. From there I went on to manage a loan office for about 6 years which led me to AmeriSave Mortgage Corporation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
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Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS ID #680105
- AK AK680105, AR 120185, CA CA-DFPI680105, CT LO-680105, IN 50122, KY MC730959, MA MLO680105, MT 680105, OH MLO-OH.680105, PA 77308, VT VT680105, WI 680105
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.