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Jessica Brooks - Loan Originator, NMLS ID# 680105 in Louisville, KY

Jessica Brooks

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Loan Originator, NMLS ID# 680105

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Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together... Show More
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5 Star
84%
4 Star
11%
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1%
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Reviews from Web
  • SFTP
    I
    IVAN H
    LINCOLN, AR
    Posted on June 9th, 2023 05:17 AM
    Jessica went above and beyond to help us get our mortgage approved and closed. We highly recommend her for your mortgage loan needs!
    Reply from Jessica Brooks
    June 9th, 2023 05:43 AM
    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
  • SFTP
    K
    KIMBERLY S
    LANESBOROUGH, MA
    Posted on April 17th, 2023 07:33 PM
    Jessica was attentive and available whenever I needed to ask a question. She was friendly and so easy to work with!
  • SFTP
    A
    ALEXANDER B
    MECHANICSBURG, PA
    Posted on April 7th, 2023 04:42 PM
    Working with Jessica was very easy and we had no problems processing our loan.
  • SFTP
    D
    DOROTHY M
    INDIANAPOLIS, IN
    Posted on March 29th, 2023 12:18 AM
    I was kept in loop of the progress of the loan and all questions and concerns were promptly answer. I loved working with Jessica. She took great care of me!
  • SFTP
    K
    KATIE F
    FORT WAYNE, IN
    Posted on October 10th, 2022 03:04 PM
    Jessica was so personable, friendly and kept on top of my file. She was readily available for questions or anything I needed. 10/10!
  • SFTP
    C
    CHRISTOPHER E
    MARTINS FERRY, OH
    Posted on September 1st, 2022 06:19 PM
    The assistance of Jessica Brooks was the lone bright spot in my interactions with Amerisave as a whole. Jessica was very helpful and responsive. If only the online portal/app was half as helpful!
    Reply from Amerisave Mortgage
    September 6th, 2022 04:04 PM
    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
  • SFTP
    J
    JUSTIN W
    ENGLEWOOD, OH
    Posted on September 1st, 2022 02:04 PM
    as a first time home buyer i didn't know much about buying a house but Jessica helped me understand all of the buying process and was there for me the entire time.
    Reply from Amerisave Mortgage
    September 1st, 2022 02:46 PM
    Justin, Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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  • SFTP
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    CATHERINE L
    DANVILLE, KY
    Posted on September 1st, 2022 01:23 PM
    Jessica was very easy to talk to. Made a stressful transaction a lot less stressful! Easily able to communicate with her through text or email. She was able to explain things efficiently and had a lot of patience with me
    Reply from Amerisave Mortgage
    September 1st, 2022 03:40 PM
    Catherine, Thank you for taking the time to complete this review. We are happy to hear that AmeriSave was able to deliver a memorable experience and hope that in the future, we might have an opportunity to work with your friends and family....
    read more
  • SFTP
    A
    ANNE B
    TAUNTON, MA
    Posted on August 23rd, 2022 04:34 PM
    Very quick turnaround time
    Reply from Amerisave Mortgage
    August 23rd, 2022 08:20 PM
    Thank you for sharing your positive experience with us! If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
  • SFTP
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    BRANDON V
    SIDNEY, OH
    Posted on August 22nd, 2022 09:10 PM
    Very helpful people
    Reply from Amerisave Mortgage
    August 23rd, 2022 06:32 PM
    We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
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    About
    Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together we will come up with a solution to help you achieve your goals. I was born and raised in the Kentuckiana Area and currently reside here. I have worked in lending my entire career. I started in banking as a teller and worked my way up to management. From there I went on to manage a loan office for about 6 years which led me to AmeriSave Mortgage Corporation.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS ID #680105
    • AK AK680105, AR 120185, CA CA-DFPI680105, CT LO-680105, IN 50122, KY MC730959, MA MLO680105, MT 680105, OH MLO-OH.680105, PA 77308, VT VT680105, WI 680105
    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.