Jessica Brooks
Loan Originator, NMLS ID# 680105
Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together... Show More
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Friendly, knowledgeable person. No waiting for next step. Always on top of her game. Thank you Jessica.
Reply from Jessica Brooks
April 4th, 2024 03:43 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
Jessica was very thorough and went above and beyond to make sure everything was in order. She was great!
Reply from Jessica Brooks
April 1st, 2024 04:49 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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Some possible way to reduce the difficulty for self employment.
Reply from Jessica Brooks
April 1st, 2024 04:46 PM
Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
How helpful Jessica was !! She was so sweet and helpful she would explain anything I needed and was just respectful. Now Clayton Hayes on the other hand I will never recommend him to speak to anyone
Reply from Jessica Brooks
March 14th, 2024 02:48 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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Answered all my questions.
Reply from Jessica Brooks
March 5th, 2024 03:51 PM
Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
read more
Jessica answered all my questions and was very knowledgeable and available
Reply from Jessica Brooks
February 8th, 2024 06:04 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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Give a list of all needed items at the beginning of process in stead of little bit at a time. This process took just over three months because of this.
Reply from Jessica Brooks
December 11th, 2023 04:26 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Amerisave is a sloppy frustrating company. I would not use Amerisave again. Jessica was fine.
Reply from Jessica Brooks
December 7th, 2023 04:23 PM
We sincerely appreciate you taking the time to share your feedback and want to thank you for the kind words. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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Jessica was fantastic to work with from the initial phone call, mine was a long complicated refinance, and Jessica was very 'straight-up' about the process and confident it could get done right from the get-go! It was APPROVED and I appreciate...
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Reply from Jessica Brooks
December 8th, 2023 06:17 AM
We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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Jessica, was easy to take to. Always got back to us quickly, and was very knowledgeable.
Reply from Jessica Brooks
November 15th, 2023 05:56 PM
We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
read more
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About
Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together we will come up with a solution to help you achieve your goals.
I was born and raised in the Kentuckiana Area and currently reside here. I have worked in lending my entire career. I started in banking as a teller and worked my way up to management. From there I went on to manage a loan office for about 6 years which led me to AmeriSave Mortgage Corporation.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Addresses and Serving Areas
Primary Serving Area
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Pacific Standard Time (PST)
Licenses
- NMLS ID #680105
- AK AK680105, AR 120185, CA CA-DFPI680105, CT LO-680105, IN 50122, KY MC730959, MA MLO680105, MT 680105, OH MLO-OH.680105, PA 77308, VT VT680105, WI 680105
Disclaimer
AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.