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Jessica Brooks - Loan Originator, NMLS ID# 680105 in Louisville, KY

Jessica Brooks

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Loan Originator, NMLS ID# 680105

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Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together...... Show More
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Overall Ratings
4.66
(152)
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Reviews from Web
  • 5.0
    SFTP
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    WILLIAM G
    MALDEN, MA
    Posted on June 1st, 2026 01:36 PM
    Jessica was wonderful!! She went over everything in detail! I must have changed my mind 100 times and she was so patient and kind!! I would definitely recommend her to friends and family!
    Reply from Jessica Brooks
    June 1st, 2026 02:03 PM
    We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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  • 4.83
    SFTP
    D
    DAVID M
    CHICOPEE, MA
    Posted on May 19th, 2026 08:56 PM
    Evert went fine.. no complaints.
    Reply from Jessica Brooks
    May 20th, 2026 02:35 PM
    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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  • 5.0
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    WERNER H
    BANNING, CA
    Posted on May 18th, 2026 08:48 PM
    My communications with both Jessica B and Angela A were very helpful. The fact that we could reach and actually speak with either of you and helped me through the loan process was great. Thank you, Werner H.
    Reply from Jessica Brooks
    May 19th, 2026 03:47 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience which is supported by your kind words. If you should need anything further, please feel free to contact Customer Care at **************************
  • 5.0
    SFTP
    K
    KENNETH C
    PLYMOUTH, MA
    Posted on May 15th, 2026 01:24 PM
    Jessica stayed right on top of the process with Nakia Broom and was instrumental in helping resolve some outstanding items. Jessica was a pleasure to work with.
    Reply from Jessica Brooks
    May 15th, 2026 02:10 PM
    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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  • 5.0
    SFTP
    D
    DANIEL B
    PHILADELPHIA, PA
    Posted on May 1st, 2026 01:08 PM
    Excellent servce
    Reply from Jessica Brooks
    May 1st, 2026 01:35 PM
    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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  • 3.16
    SFTP
    M
    MISTY S
    LAFAYETTE, IN
    Posted on April 30th, 2026 01:26 PM
    I think some communication was lost or maybe misunderstood, that could also been on my end as well. Jessica and Robert were very nice and professional
    Reply from Jessica Brooks
    April 30th, 2026 02:03 PM
    Thank you for your feedback! We work hard to offer the best mortgage experience. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
  • 5.0
    SFTP
    S
    SARAH T
    LOWELL, MA
    Posted on April 28th, 2026 02:48 PM
    Jessica was friendly and helpful.
    Reply from Jessica Brooks
    April 28th, 2026 03:45 PM
    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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  • 0.66
    SFTP
    C
    CHARLES M
    DILLINGHAM, AK
    Posted on April 24th, 2026 08:09 PM
    such a small loan, was dragged out for months cost me quite a bit of money because of it!
    Reply from Jessica Brooks
    April 24th, 2026 09:07 PM
    We sincerely appreciate your feedback regarding your mortgage experience. If you would like someone from customer care to reach out to you, please contact us at your convenience by calling 1-************ and/or by sending an e-mail to ****************************...
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  • 5.0
    SFTP
    R
    RENEE M
    WOOSTER, OH
    Posted on April 21st, 2026 02:36 PM
    Very helpful and professional and helped me to get what I wanted. Thank you!!
    Reply from Jessica Brooks
    April 21st, 2026 03:00 PM
    Thank you for allowing us to serve you and for this tremendous feedback! We love to hear about the positive experiences of our customers and hope to assist you again in the future! If you should need anything further, please feel free to contact...
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  • 5.0
    SFTP
    H
    HEIDI I
    ANCHORAGE, AK
    Posted on April 21st, 2026 02:00 PM
    This is my second home refinance with the team from AmeriSave and they will continue to be the company I reach out to for financial help in the future. Big shout out to Lori Robinson and Jessica Brooks, both are fabulous to work with from beginning...
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    Reply from Jessica Brooks
    April 21st, 2026 02:48 PM
    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
    read more
  • 10 of 152
    About
    Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together we will come up with a solution to help you achieve your goals. I was born and raised in the Kentuckiana Area and currently reside here. I have worked in lending my entire career. I started in banking as a teller and worked my way up to management. From there I went on to manage a loan office for about 6 years which led me to AmeriSave Mortgage Corporation.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
    View All
    254
    /850
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    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS ID #680105
    • AK AK680105, AR 120185, CA CA-DFPI680105, CT LO-680105, IN 50122, KY MC730959, MA MLO680105, MT 680105, OH MLO-OH.680105, PA 77308, VT VT680105, WI 680105
    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.