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Jessica Brooks - Loan Originator, NMLS ID# 680105 in Louisville, KY

Jessica Brooks

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Loan Originator, NMLS ID# 680105

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Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together... Show More
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Overall Ratings
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5 Star
84%
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11%
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Reviews from Web
  • SFTP
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    CYNTHIA W
    DILLON, MT
    Posted on July 28th, 2024 01:22 PM
    Knowledgeable, responsive to , provided great direction . Always pleasant and kept me informed about the process.
    Reply from Jessica Brooks
    July 28th, 2024 02:23 PM
    Thank you so much for your wonderful review! We are so pleased to hear that you enjoyed working with AmeriSave. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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  • SFTP
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    ZACHARY C
    BOZEMAN, MT
    Posted on July 22nd, 2024 02:38 PM
    Easy to work with and competitive rates.
    Reply from Jessica Brooks
    July 22nd, 2024 03:23 PM
    Thank you for your positive review. We are committed to providing an excellent mortgage experience for our customers and are delighted to read these kind words! If you should need anything further, please feel free to contact Customer Care...
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  • SFTP
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    MELISSA G
    LAURYS STATION, PA
    Posted on July 14th, 2024 07:25 PM
    Service was great, process was seamless and quick all the way from applying to closing
    Reply from Jessica Brooks
    July 14th, 2024 07:45 PM
    We are thrilled to hear that we provided you with top-notch service! We appreciate the feedback and look forward to working with you again soon. If you should need anything further, please feel free to contact Customer Care at **************************...
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  • SFTP
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    SHAKIBA Q
    LOUISVILLE, KY
    Posted on July 8th, 2024 05:29 PM
    Jessica did a great job helping us through the home buying journey. She went above and beyond for us in order to get things done as quick as possible. she was also great at communicating open actions, next steps, and timelines. very happy to...
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    Reply from Jessica Brooks
    July 8th, 2024 05:50 PM
    Thank you for your review. We’re so happy to hear that our team had a positive impact on you. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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    MARLON H
    LOS ANGELES, CA
    Posted on July 7th, 2024 03:56 PM
    Jessica was very helpful and knowledgeable.
    Reply from Jessica Brooks
    July 7th, 2024 04:57 PM
    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
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  • SFTP
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    JILL P
    APPLETON, WI
    Posted on June 4th, 2024 01:49 PM
    Jessica did a great job answering all my questions when helping me refinance my home.
    Reply from Jessica Brooks
    June 4th, 2024 02:28 PM
    Thank you for taking the time to share this positive post. We appreciate your kind words and are happy to have been able to make this mortgage transaction smooth for you! If you should need anything further, please feel free to contact Customer...
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  • SFTP
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    CHELSEA M
    LOUISVILLE, KY
    Posted on May 21st, 2024 11:24 PM
    Jessica was knowledgable and helpful through the entire process. Not only was the client buying a new home but selling their other home as well and Jessica and her team were able to take care of everything in an efficient & professional manner....
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    Reply from Jessica Brooks
    May 21st, 2024 11:46 PM
    I'm thrilled to hear your positive feedback, Chelsea! This process can definitely be a bit daunting, especially when buying and selling simultaneously. It's my top priority to make this process as seamless as possible for my clients. I appreciate...
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  • SFTP
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    CLARENCE B
    WOBURN, MA
    Posted on May 15th, 2024 03:08 PM
    If I received the loan when I was told to expect it by. On your end it's showing funds have cleared. On my end I'm holding the bag. I know I'll get it and that it's not Jessica or Meredith's fault but by their reaction to mine, it would seem...
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    Reply from Jessica Brooks
    May 15th, 2024 03:44 PM
    Thank you for being a valued client of ours. Your feedback is very much appreciated. If you should need anything further, please feel free to contact Customer Care at ************************** or 1-************.
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    WILLIAM K
    TOLLAND, CT
    Posted on April 16th, 2024 02:57 PM
    Pleasant to work with, easy process, quick turn around.
    Reply from Jessica Brooks
    April 16th, 2024 03:42 PM
    We are very grateful to you for taking the time to leave us such a wonderful review and will always be available to assist you with any future mortgage needs. If you should need anything further, please feel free to contact Customer Care at...
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  • SFTP
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    RON W
    WESTMINSTER, MA
    Posted on April 16th, 2024 02:37 PM
    I feel so lucky to work with her. I was having a lot of anxiety and felt super overwhelmed from buying a home. Jessica helped me navigating through the process and it became smoothier.
    Reply from Jessica Brooks
    April 16th, 2024 03:32 PM
    Thank you for completing this positive review about your experience with AmeriSave. We sincerely appreciate the kind words and cannot thank you enough for being an AmeriSave customer! If you should need anything further, please feel free to...
    read more
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    About
    Customer service is something that I take major pride in. Being in the customer service industry my entire career, I make it a priority to give the best experience possible. I will listen to your needs as well as your concerns and together we will come up with a solution to help you achieve your goals. I was born and raised in the Kentuckiana Area and currently reside here. I have worked in lending my entire career. I started in banking as a teller and worked my way up to management. From there I went on to manage a loan office for about 6 years which led me to AmeriSave Mortgage Corporation.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Specialities
    Conventional Loans
    FHA Loans
    VA Loans
    USDA Loans
    Jumbo Loans
    Adjustable-Rate Mortgages (ARMs)
    Fixed-Rate Mortgages
    Reverse Mortgages
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    Addresses and Serving Areas

    Time Zone

    Pacific Standard Time (PST)
    Licenses
    • NMLS ID #680105
    • AK AK680105, AR 120185, CA CA-DFPI680105, CT LO-680105, IN 50122, KY MC730959, MA MLO680105, MT 680105, OH MLO-OH.680105, PA 77308, VT VT680105, WI 680105
    Disclaimer
    AmeriSave Mortgage Corporation, NMLS ID #1168, (https://www.nmlsconsumeraccess.org); Corporate Office: 1200 Altmore Avenue, Building 2, Suite 300 Sandy Springs GA 30342. Additional licensing information may be found at www.amerisave.com/licensing. For questions regarding state licensing, please contact (866) 970-7283. Not all products and options are available in all states. Terms are subject to change without notice.