New American Funding - Jesse Payne
Consumer Direct | ILA
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Very communicative, let me know where we were each step of the process. Not that I needed it but it was done anyway.
Reply from Jesse Payne
July 13th, 2025 07:15 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Everyone has had great communication . Even when i got letters saying the insurance wasn't paid i emailed and got a response right away
Reply from Jesse Payne
July 7th, 2025 02:35 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Jesse was personable, reassuring, and extremely patient with my million questions and anxiety about making such a big decision.
Reply from Jesse Payne
July 7th, 2025 02:11 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
Jesse has been our loan officer twice now. We would gladly work with him again. He made us feel taken care of. Thanks Jesse!
Reply from Jesse Payne
June 16th, 2025 04:43 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
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We have reached out many times to Jesse with no luck. I have called his number on so many occasions and I have no call back. Then the number I called said it was no longer his phone number. We were supposed to receive our escrow check and have...
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Reply from New American Funding - Jesse Payne
May 28th, 2025 08:30 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
As a current customer of new american funding I expected more .I orginally asked for an additional $20,000 cash out after pay offs and when documents sent before signing I seen the number was lower and asked if I would be getting the whole...
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Reply from New American Funding - Jesse Payne
May 28th, 2025 08:30 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
the Process was clearly described and each step along the way I was informed of what to expect
Reply from New American Funding - Jesse Payne
May 28th, 2025 08:30 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Communication was great, everything was explaned. Any delays were usually on my end, but we got it done and I'm happy with the service.
Reply from New American Funding - Jesse Payne
May 28th, 2025 08:30 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
The process was the best refi experience we've ever had, and we closed in record time.
Reply from New American Funding - Jesse Payne
May 28th, 2025 08:30 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
All good!!!!
Reply from New American Funding - Jesse Payne
May 28th, 2025 08:30 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
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Addresses and Serving Areas
Primary Serving Area
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing