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Jesse Cronen - Northpointe Bank

Name: Northpointe Bank
Address: 6300 Dutchmans Pkwy Suite 201, Louisville, Kentucky, 40205
Telephone: +1-502-777-4642
Rating: 4.77

Sr. Vice President of Sales | NMLS# 8821

Northpointe Bank - Louisville

4.77

(649)

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.

Mortgage

Mortgage Loan Officer

Contact Info

(502) 777-4642

Louisville, KY

https://www.northpointe.com/home-lending/get-started/jesse-cronen/

Location & Business Hours

Business Hours

Thu

8 AM to 6:30 PM

Fri

8 AM to 6:30 PM(Open now)

Sat

closed

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4.77

(649)

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5 Star

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Great communication and product

Reply from Jesse Cronen

November 1st, 2024 01:04 PM

I appreciate your positive feedback, Christopher. It's encouraging to hear you found the communication and product satisfactory during your refinance process with Northpointe Bank. Your high rating motivates me to continue providing top-notch...

Communication was on point and made the transaction less stressful for me.

Reply from Jesse Cronen

November 1st, 2024 01:03 PM

I'm thrilled to hear that the communication was effective and you found the transaction less stressful, Leland. Ensuring a smooth process for customers is always a top priority at Northpointe Bank. Thanks for your great rating of 4.75 out of...

The entire team did an outstanding job!

Reply from Jesse Cronen

October 29th, 2024 01:07 PM

I'm thrilled to hear that you found our service excellent, Marlene! Your positive feedback truly means a lot to me and the whole team. It was our pleasure to assist you with your refinance. Thanks for choosing Northpointe Bank and for leaving...

Little to no communication with me as a first time buyer. Made multiple "mistakes" that shouldn't have happened if my best interest was your actual concern. You guys might do this stuff all day but your customers don't. I had to redo multiple...

Reply from Jesse Cronen

November 4th, 2024 06:16 PM

Zachary - Thank you for sharing your feedback with us. I’m sorry to hear that your experience didn't meet your expectations. We always aim to provide top-notch service, and it’s disappointing to learn we missed the mark with the solutions we...

Did exactly what I was hoping for. Looking forward to working together again

Reply from Jesse Cronen

November 1st, 2024 01:02 PM

I'm really glad to hear that you're satisfied with the refinance, Joseph. Your positive feedback means a lot to me. I too look forward to working together again. Thanks for giving Northpointe Bank and me a perfect rating. It was a pleasure...

Got it closed

Reply from Jesse Cronen

October 28th, 2024 02:11 PM

I'm thrilled to hear that your refinancing process went smoothly and that you were satisfied with the services provided. I strive to ensure each of my clients have a seamless and stress-free experience at Northpointe Bank. Your 5-star review...

Jesse makes it work.

Reply from Jesse Cronen

October 28th, 2024 01:28 PM

I'm thrilled to hear that you had a positive experience with your refinance, Gant. Your satisfaction is our top priority at Northpointe Bank and it's reaffirming to hear this reflected in your review. I appreciate the 5-star rating and your...

Everyone was courteous and professional.

Reply from Jesse Cronen

October 26th, 2024 12:54 PM

I'm really grateful for your feedback, Jeffrey. It's fantastic to hear that you found our team at Northpointe Bank to be both courteous and professional. We always strive to provide top-notch service so knowing we hit the mark with you, specifically...

I was reassured and helped every step of the way

Reply from Jesse Cronen

October 26th, 2024 12:55 PM

Thanks so much for your kind words, Shannon! I'm glad to know that you felt reassured and supported during each step of the loan process. It was truly my pleasure to assist you with your purchase. Your feedback means a lot to me and the entire...

Thanks to Jesse and Bo we were able to close on both loans in a timely manner.

Reply from Jesse Cronen

October 24th, 2024 09:04 AM

I'm thrilled to hear that you had a positive experience with us at Northpointe Bank, Laurel! It was a pleasure assisting you on your loan purchase. Bo and I are glad that we were able to help you close your loans in a timely manner. We appreciate...