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Jesse Cronen - Northpointe Bank
Sr. Vice President of Sales | NMLS# 8821

At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
Jesse and his team were with me every step of the way. Even when I had a thousand questions or ever needed help, they were so eagar to help. I would recommend them to any friends, family or first time home buyers! These are your people!
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Reply from Jesse Cronen - Northpointe Bank
September 28th, 2026 03:00 PM
Brittany, thank you for your kind words. I'm glad to hear that my team and I at Northpointe Bank could assist you at every step and answer all your questions. Your recommendation means a lot to me, and I'm pleased to know you found our support...
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Great team.
Reply from Jesse Cronen - Northpointe Bank
September 26th, 2026 03:17 PM
John, I'm pleased to hear you had a positive experience with our team at Northpointe Bank. If there's anything else I can assist you with, feel free to let me know.
Thanks for presenting the opportunity to help our family with our financial goals/situation!
Reply from Jesse Cronen - Northpointe Bank
September 24th, 2026 01:45 PM
I'm grateful for your kind words, Jeffrey. It was a pleasure to assist your family with your financial goals through Northpointe Bank.
This is my second time working with Northpointe. Daniel and Kelly were super to work with.They both were very patient and understanding and explained everything to me, maybe more than once! I will say Daniel has the best personality and was...
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Reply from Jesse Cronen - Northpointe Bank
September 24th, 2026 01:45 PM
Valeria, I'm grateful for your kind words and for choosing to work with Northpointe Bank again. It's wonderful to hear that Daniel and Kelly made a positive impact by being patient and thorough in explaining everything. Thank you for recommending...
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Everything was easy and seamless. Always good communication and answered phone calls. Thank you!
Reply from Jesse Cronen - Northpointe Bank
September 21st, 2026 08:55 PM
Judith, thank you for your kind review. I'm pleased to hear that the process was easy and seamless for you, and that communication met your expectations. At Northpointe Bank, we strive to make every experience as smooth as possible.
Jesse is the easiest to work with and was readily available for any and all questions we had! He is also very knowledgeable and was able to help us through all of our needs!
Reply from Jesse Cronen - Northpointe Bank
September 21st, 2026 08:42 AM
Cecilia, thank you for your kind words. I'm glad I could be readily available and assist with all your questions during the process. It's great to know that my knowledge was helpful in meeting your needs, and I truly enjoyed working with you...
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They made the signing process easy for us, though I would have preferred having the details of our particular loan explained/outlined before the initial documents were sent for us to sign. It would have prevented some confusion over the type(s)...
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Reply from Jesse Cronen - Northpointe Bank
September 17th, 2026 04:31 PM
Gail, thank you for sharing your feedback. I'm glad to hear that the signing process was smooth and that my team at Northpointe Bank was responsive to your questions. I understand your concerns about wanting more detailed explanations before...
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This was my first time purchasing a home and Jesse and his team made the process super smooth for me. I had no idea what I was doing going into this, but they made sure I understood everything throughout the whole process, which I really appreciate!...
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Reply from Jesse Cronen - Northpointe Bank
September 16th, 2026 11:07 PM
Kaeley, thank you for your kind words. I'm pleased to hear that my team and I at Northpointe Bank were able to make your first home purchase a smooth experience. It's great that you felt well-informed throughout the process, and I appreciate...
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Everything was easy and just as he said upfront
Reply from Jesse Cronen - Northpointe Bank
September 16th, 2026 11:08 PM
I'm glad to hear that everything went smoothly and as expected, John. It's great to know that I could provide a straightforward experience for you with Northpointe Bank.
You explained every step. Few times the same statements were requested And/or for straight 5 days we were downloading documents and sending. I wish the list was provided all at once. Overall, it was organized and the process was complete.
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Reply from Jesse Cronen - Northpointe Bank
September 14th, 2026 12:21 AM
Grace, thank you for your feedback. I'm glad to hear that you found the process organized and complete. I understand the frustration with the document requests, and I'll strive to improve this aspect for a smoother experience in the future.
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About
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Northpointe Bank - Sr. Vice President of SalesOct 1st, 2021 - Current
Memberships
- Mortgage Bankers Association of Louisville
- Jtown Chamber of Commerce
- Our Lady of Lourdes
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 8821
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Awards
Achievements
- Nationally Recognized as being in the Top 50 for Mortgage Lenders
- Recognized as the #1 - Top Lender in Kentucky By Modex Inc.
Hobbies
- Coaching Youth Sports
- Biking
- Hiking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender