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Jesse Cronen - Northpointe Bank
Sr. Vice President of Sales | NMLS# 8821
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Location & Business Hours
Business Hours
Thu
8 AM to 6:30 PM
Fri
8 AM to 6:30 PM(Open now)
Sat
closed
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Reviews from Web
I belive my husband has been in contact with you about our frustrations regarding the post closing closing experienc. This is whybinwould not revommend Northpointe to friends or family.
Reply from Jesse Cronen - Northpointe Bank
August 20th, 2026 01:37 PM
I appreciate you sharing your feedback with us, it truly helps us improve. I'm genuinely sorry to hear that we didn’t fully meet your expectations with the solutions we provided. Thank you for the opportunity to assist with your home lending...
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Jesse and Bo are great to work with! They're responsive even when they're off the clock, unlike my experience with others.
Reply from Jesse Cronen - Northpointe Bank
August 14th, 2026 02:02 PM
Kevin, thank you for your kind words. I'm glad to hear that Bo and I could provide the responsive service you needed. It's important to us to be there for our clients whenever they need us.
Thank you for your assistance with my refinance. Looking forward to closing another one.
Reply from Jesse Cronen - Northpointe Bank
August 13th, 2026 02:03 PM
Katie, I'm grateful for your kind words. I'm happy I could assist with your refinance, and I look forward to working with you on future closings.
Jesse was always friendly and willing to answer questions. He listened to what we were able to afford and worked with us to get what we needed!
Reply from Jesse Cronen - Northpointe Bank
August 13th, 2026 02:04 PM
Ashley, I appreciate your kind words. I'm glad to have been able to listen and work with you to meet your needs. It's great to hear that you felt supported throughout the process.
Commuicated well and on time
Reply from Jesse Cronen - Northpointe Bank
August 10th, 2026 09:00 PM
Amer, I'm grateful for your feedback. It's good to know that the communication was timely and effective during your refinance process. If you need further assistance or have any questions, please don't hesitate to reach out.
Jessie was awesome. Very knowledgeable. Was so good we decided to refinance another home with him
Reply from Jesse Cronen - Northpointe Bank
August 10th, 2026 09:00 PM
Christopher, thank you for your kind words. I'm pleased to know that my knowledge and service met your expectations, and it's great to hear that you've chosen to refinance another home with me. If you have any questions or need further assistance,...
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We were able to get the kind of loan we had been unable to find with other lenders. This loan will allow us to use the equity in our farm without having to sell off any of our land. It is just what we were looking for.
Reply from Jesse Cronen - Northpointe Bank
August 4th, 2026 09:27 PM
William, I'm grateful for your kind words. It's wonderful to hear that I could help secure the loan that meets your needs and allows you to utilize your farm's equity without selling any land. If there's anything more you need or any questions...
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All of the team members at Northpoint were very friendly any knowledgeable. They took time to answer any questions I had and assured me along the way that everything was on track.
Reply from Jesse Cronen - Northpointe Bank
August 3rd, 2026 01:40 PM
Hannah, I appreciate your kind words. I'm happy to hear that the team at Northpointe Bank was able to provide you with the support and reassurance you needed throughout the process. If you have any more questions or need further assistance,...
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Respect was given to me as an aging person who cannot do technology easily. The admin staff was gracious and made me feel OK whenI was not. I made a mistake in time of closing again averyone was so kind including the seller. Itvwas a great...
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Reply from Jesse Cronen - Northpointe Bank
August 3rd, 2026 02:36 AM
Ramona, thank you for sharing your experience. I'm grateful to hear that you felt respected and well-supported by both the team and the seller. It's important to me that every part of the process feels accommodating, regardless of any challenges...
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The whole team at northpoint was amazing they handled our questions with patience and explained the process thoroughly. We had a tight close timeline that I know they worked very hard to achieve. We appreciate the whole team and will be recommending...
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Reply from Jesse Cronen - Northpointe Bank
August 3rd, 2026 02:36 AM
Faith, thank you for your kind words. I'm pleased to hear that the team at Northpointe Bank could address your questions with patience and clarity, and meet your tight closing timeline. Your recommendation means a lot to us, and we're grateful...
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About
At Northpointe Bank, we strive to bring value and innovation to the people we serve, and are committed to a collaborative culture that delivers an exceptionally high level of service for each and every customer.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Specialities
Conventional Loans
FHA Loans
VA Loans
USDA Loans
Jumbo Loans
Adjustable-Rate Mortgages (ARMs)
Fixed-Rate Mortgages
Reverse Mortgages
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Positions
- Northpointe Bank - Sr. Vice President of SalesOct 1st, 2021 - Current
Memberships
- Mortgage Bankers Association of Louisville
- Jtown Chamber of Commerce
- Our Lady of Lourdes
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2005
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 8821
Gallery
Awards
Achievements
- Nationally Recognized as being in the Top 50 for Mortgage Lenders
- Recognized as the #1 - Top Lender in Kentucky By Modex Inc.
Hobbies
- Coaching Youth Sports
- Biking
- Hiking
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Disclaimer
Northpointe Bank | 3333 Deposit Drive NE, Grand Rapids, MI 49546-6744 | Equal Housing Lender