New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,486)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

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Chris Cooke was on point throughout the entire process. He was very well versed in knowing me by name and where my loan was at in the process; generally only having to look up specific details. He was a pleasure to work with. Even during the...

Saved a lot of money over a traditional mortgage broker. Very friendly and personable service. As 1099 contractor, there are always a lot of extra steps to a mortgage and they made this process quite easy as well. Thanks Dylan!

Courtney was great to work with. He made the process go smoothly and he kept me informed all along the way

Great service. Closed in record fast time. Would highly recommend.

It was just so easy and without any added stress!

Laura has been the best loan consultant. But the experience with closing the loan is the worst. I have the feeling Chris didn't want to close the loan. My request to change to another Escrow agent was just ignored. Even worst, the disbursement...

Reply from Owner

February 11th, 2026 12:00 AM

We are sorry to learn of your recent loan experience. Please know we take these types of complaints very seriously. Should you wish to discuss this matter further, please contact us at ~~************~~. Respectfully, Customer Service Management...

Jenny has been great through our loans

New American Funding is a fantastic company that puts the financial interest of its customers first. I’ve had my mortgage loan with this amazing company since November 2019, and I’ve enjoyed every moment of it. They have been very transparent...

If I could give a 0 I would. I’ve been trying to refinance with them since November and everytime I contact, they tell me they are still waiting for documents. And then even asked me to reach out in my home state for the documents that I don’t...

Reply from Owner

February 11th, 2026 12:00 AM

If you wish to discuss this matter in further detail, please contact our office at ~~************~~ for further assistance. Respectfully, Customer Service Management

Kevin is an amazing and very hard worker man.. thanks for the efforts to help me out with this refinancing. i would recommend him to any of my friends..