New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,461)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

(5,461)

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4.89

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I have worked with Monique in the past on multiple personal home loans, and her service is consistently top notch. She is extremely attentive to timelines and always responsive when questions come up. The platform and overall process made it...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Francisco, we are happy to hear that you had a great loan experience and for the recognition regarding the service Monique provided and for the recommendation. Should you require any further assistance, please let us know. Respectfully,...

The Loan officer was really great initially. She communicated well and really helped us get on the right track for approval. After the loan was handed over to the processor, everything went down hill. The processor did not follow up regularly...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Melissa, thank you for your feedback regarding your loan experience with us. We are sorry to learn you encountered some issues with your loan team. If you wish to discuss this matter further, please contact our Corporate Customer Service...

Jenny is amazing

Reply from New American Funding - Jenny Cho

January 14th, 2026 11:22 PM

Thank you, Silvia, for sharing your thoughts. I’m glad to know that you had a positive experience. If you ever have any questions or need further assistance, feel free to reach out.

Recently did a deal with this company and closing went so smoothly.

Reply from Owner

February 11th, 2026 12:00 AM

We appreciate your kind words, Heidi, and for taking the time to write a review. Please let us know if we can be of further assistance to you. Respectfully, Customer Service Management

Working with Mary Hou and her team made buying our first home seamless. Your clear communication and expertise turned a stressful process into a smooth success. Mary was communicative, helpful, and caring throughout the homebuying process.She...

Reply from Owner

February 11th, 2026 12:00 AM

Thank you, Nontobeko, for your gracious words regarding the service that Mary Hou and your loan team provided. We appreciate your recommendation and look forward to assisting you with any future home financing needs. Thank you for choosing...

Everyone was very friendly and accessible at all times. They were very patient and answered every question no matter how silly it was. I enjoyed working with them to get our house. They made the experience amazing and so smooth.

Reply from Owner

February 11th, 2026 12:00 AM

Hi Brenda, we appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future. Respectfully, Customer Service Management

Great communication, follow ups were great. Overall excellent experience and lender.

Reply from Owner

January 27th, 2026 12:00 AM

I appreciate your kind words, Cameo. I'm pleased to hear that you found the communication and follow-ups helpful. Your positive experience means a lot, and I'm grateful for your feedback.

Jenny is a great asset for your company

Reply from Jenny Cho

January 19th, 2026 07:48 PM

Thank you for your kind words, Brian. I'm pleased to know that you view my contributions positively. It's important to me to support clients effectively at New American Funding. If there's anything further I can assist you with, just let me...

Mark Esterholt was great to work with, would use again

Reply from Owner

February 11th, 2026 12:00 AM

It's wonderful to hear that working with me was a positive experience for you, Mark. Feel free to reach out if you ever need assistance in the future.

My refinance was handled very professionally and quickly! Thanks to Luis my Loan Officer for helping me find a viable solution to a short-term financial problem and Lori for her speedy processing! The closing was quick, equally professional,...

Reply from Owner

February 11th, 2026 12:00 AM

We appreciate your time to submit a 5-star review, Lisa. We look forward to sharing your review with Luis and our management team. Please reach out to us if we can be of further assistance. Respectfully, Customer Service Management