New American Funding - Jenny Cho

Name: Consumer Direct | Santa Ana
Address: 1 MacArthur Place Suite 800, Santa Ana, California, 92707
Telephone: +1-714-488-4139
Rating: 4.88

Loan Consultant | NMLS # 270074

Consumer Direct | Santa Ana

4.88

(5,461)

My name is Jenny Cho, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Loan Consultant, NMLS# 270074, my goal is to provide the best customer service possible along with knowledgeable, unbiase... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(714) 488-4139

Santa Ana, CA

https://www.newamericanfunding.com/mortgage_loans/jennycho/

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4.88

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When something was needed Jenny was on letting us know what needed to be done.

Reply from Jenny Cho

February 2nd, 2026 05:03 PM

I appreciate your feedback, Veronica. Keeping you informed throughout the process was important to me, and I'm glad I could assist with what was needed. If there's anything else or any questions you have, please don't hesitate to reach out.

Our experience was smooth and painless. Couldn't ask for a better team.

Got us the perfect product for our situation, and saved us a huge amount of work. From offer acceptance to closing was only about three weeks.

Update...there agents hide negative reviews on there personal website. We worked with Max Yinder and agent who had no clue what he was doing and gave us false information about refinancing using the VA. He was clueless to the process and kept...

Reply from Owner

February 11th, 2026 12:00 AM

We are sorry to hear about your loan experience and appreciate you bringing this to our attention. Should you wish to discuss this matter further, please contact us for further assistance. Respectfully, Customer Service Management

One star since its not possible to put 0. They don't care about customer and have very poor knowledge of what they do, like first timers but with arrogance of the very experience professional would never have. Do not use them at all.Update:...

Reply from Owner

February 11th, 2026 12:00 AM

We are sorry to hear about your experience. Please know that we take reviews like this very seriously. Should you require any further assistance, please feel free to contact us directly. Respectfully, Customer Service Management

Always a great experience working with her. Communication is clear, timelines are met, and this transaction closed smoothly. Highly recommend.

Reply from Owner

February 11th, 2026 12:00 AM

Hello Kevin, we appreciate your kind words and recommendation. Please feel free to contact us, should you need any further assistance. Respectfully, Customer Service Management

My loan situation was complicated, and for years my small‑business income made the homebuying process difficult. That changed when I met Chad. He was incredibly patient and professional, taking the time to walk me through every option available...

Reply from Owner

February 11th, 2026 12:00 AM

Hello Iracema, thank you for taking your time to submit a review. New American Funding loves to hear our customers enjoy what we do. We are excited to share your review with Chad and our management team. We are happy to know we assisted you...

I didn’t think I would qualify for an FHA loan but Alli and Tina got me approved and walked me through the process.

Reply from Owner

February 11th, 2026 12:00 AM

Hello Jim, thank you for taking the time to leave us a 5-star review. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

Fast and expert service

Reply from Owner

January 27th, 2026 12:00 AM

Thank you for taking the time to leave us a 5-star review, Nicole. Please feel free to contact us directly if we can ever be of further assistance. Respectfully, Customer Service Management

She was able to walk me through the whole process and provided great advice along the way. Also, help make this process quick and painless.

Reply from Jenny Cho

January 26th, 2026 04:02 PM

It's great to hear that the process went smoothly for you, Joseph. I'm glad I could guide you effectively and offer helpful advice throughout. If there are any more questions or if you need further assistance, feel free to reach out anytime....