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Jennifer Reynolds, Ruoff Mortgage
VP Branch Manager and Senior Loan Officer

With more than 25 years of mortgage lending experience, I proudly help homebuyers and homeowners throughout Indianapolis, Central Indiana, surrounding communities, and clients in Illinois, Tennessee, and Florida. I offer Conventional, FHA, ... Show More
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Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Overall, a very pleasant experience. As first time home buyers, we were very cautious and inquisitive during every step of the process. Jennifer was very patient and informative and answered all of questions we had. We are very fortunate to...
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Reply from Jennifer Reynolds, Ruoff Mortgage
May 8th, 2026 11:01 AM
Caroline, I'm glad to hear that you had a pleasant experience as first-time home buyers. Being patient and informative is important to me, and I'm thankful for your kind words. If you have any more questions in the future, feel free to reach...
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Jennifer was amazing to work with. We were first time buyers and she made the entire process easy and understandable. We had plenty of questions and things to work through, and she was there whenever we need her advice! We are very grateful...
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Reply from Jennifer Reynolds
April 20th, 2026 03:07 PM
Ian, I'm pleased to hear that I could make your first-time home buying experience easy and understandable. It's important to me to provide support and advice whenever needed, and I'm grateful for your kind words. Thank you for choosing me as...
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Everything
Reply from Jennifer Reynolds
April 13th, 2026 06:05 PM
I'm grateful for your positive feedback, Brian. It's great to know you had a good experience with me at Ruoff Mortgage. If there's anything specific you'd like to share or discuss, feel free to reach out.
Jennifer was an absolute delight to work with! She was incredibly helpful in getting us through our unique situation and very professional, personable and responsive through the whole process. Switching companies in the middle of the home buying...
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Reply from Owner
April 13th, 2026 02:47 PM
David, I'm grateful for your kind words and am happy to have helped make the process smoother for you. Navigating a unique situation can indeed be daunting, and I'm glad I could provide the support you needed. Thank you for considering Ruoff...
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Jennifer was an absolute delight to work with! She was incredibly helpful in getting us through our unique situation and very professional, personable and responsive through the whole process. Switching companies in the middle of the home buying...
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Reply from Jennifer Reynolds, Ruoff Mortgage
May 8th, 2026 11:04 AM
David, I'm so happy that I could assist you and Deanna. It was nice getting to know the two of you.
Thank you for your kind words and for considering us in the future. I'm here to answer future questions and be a resource for you.
Jennifer made our experience very easy. Sbe went above and beyond for us. She answered all of our question in a timely manner. Everything went smoothly because of her hard word. I definetly recommend Jennifer and Ruoff.
Reply from Jennifer Reynolds
April 6th, 2026 04:14 PM
I'm glad to know that your experience was seamless, Gary. Going above and beyond to ensure all your questions are answered is something I strive for. I appreciate your recommendation, and if there's anything else you need, feel free to reach...
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Jennifer Reynolds, Ruoff Mortgage has received a review with 5 star rating from Patrick K
Reply from Owner
April 11th, 2025 04:57 PM
I really appreciate your positive review. It was great working with you, and I’m always here if you have any questions or need assistance in the future!
—Nick Staker | Ruoff Mortgage
....................
Jennifer was responsive, knowledgable, and great to work with during the entire process. I would have qualms about recommending to family, friends, and colleagues who have residential loan needs!
Jennifer was great to work with. She kept us informed every step of the way! 😀
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About
With more than 25 years of mortgage lending experience, I proudly help homebuyers and homeowners throughout Indianapolis, Central Indiana, surrounding communities, and clients in Illinois, Tennessee, and Florida. I offer Conventional, FHA, VA, USDA, and DSCR loans for first time homebuyers, move up buyers, real estate investors, self employed borrowers, and homeowners looking to refinance. My team and I provide personalized guidance, responsive communication, and financing solutions tailored to your unique goals. We are committed to making the mortgage process smooth, straightforward, and stress free from application through closing so you feel informed, confident, and supported every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Construction Loan
Cash-Out Refinances
Specialities
FHA
IHCDA
VA
Conventional
First Time HomeBuyers
Renovation loans
Construction Lending
Investment Properties
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Memberships
- NMLS Member
- MIBOR Affiliate
- Indiana Mortgage Bankers Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2003
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 505418
- FL - LO54448
- IL - 031.0059046
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Awards
Hobbies
- Reading
- Cycle class
- Travel to sunny areas
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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