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Jennifer Reynolds, Ruoff Mortgage - VP Branch Manager and Senior Loan Officer in Indianapolis, IN
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Jennifer Reynolds, Ruoff Mortgage

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VP Branch Manager and Senior Loan Officer

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With more than 25 years of mortgage lending experience, I proudly help homebuyers and homeowners throughout Indianapolis, Central Indiana, surrounding communities, and clients in Illinois, Tennessee, and Florida. I offer Conventional, FHA, ... Show More
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Overall Ratings
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5 Star
98%
4 Star
1%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • Encompass
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    Terri L M
    Martinsville, IN
    Posted on July 14th, 2026 08:29 PM
    Jennifer was the best!!! She made the complete process easy and stress free. She explained everything exceptionally well and made the flow extremely smoothe. I just can't say enough great things about Jennifer.
    Reply from Jennifer Reynolds, Ruoff Mortgage
    July 16th, 2026 06:21 PM
    Thank you for your kind words Terri. Your quickness to return messages and requests was much appreciated. Good luck in your new home.
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    Darlene J S
    BAINBRIDGE, IN
    Posted on July 3rd, 2026 04:26 PM
    Jennifer was really helpful in helping me understand all the paperwork and helping me do the online signature
    Reply from Jennifer Reynolds, Ruoff Mortgage
    July 13th, 2026 04:27 PM
    Darlene, I'm glad to hear that I could assist you with understanding the paperwork and the online signature process. Thank you for your kind words and for choosing Ruoff Mortgage!
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    Courtney C
    Posted on June 24th, 2026 04:48 PM
    Jennifer Reynolds, Ruoff Mortgage has received a review with 5 star rating from Courtney C
    Reply from Owner
    June 30th, 2026 12:06 AM
    Courtney, thank you for the excellent rating! Good luck on your next journey!
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    Courtney C
    FREEPORT, FL
    Posted on June 24th, 2026 04:48 PM
    Jennifer is wonderful! She was always available for any questions and kept us in the loop throughout the entire process. We moved out of state and our title company said they wished all the local loan officers were like her because she was...
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    Reply from Jennifer Reynolds, Ruoff Mortgage
    June 30th, 2026 12:08 AM
    Courtney, I'm grateful for your kind words and pleased to know that I could assist you and your family throughout your move. It's wonderful to hear that even the title company appreciated our work together. Enjoy your new home and the area!
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    Adam C
    FREEPORT, FL
    Posted on June 24th, 2026 04:28 PM
    There is no one better! Helpful, always available to chat, and kept constant communication! She's an amazing loan officer and friendly person! Everyone should use Jennifer!
    Reply from Jennifer Reynolds, Ruoff Mortgage
    June 30th, 2026 12:09 AM
    Adam, I appreciate your kind comments. Always a joy catching up and working together. Enjoy your new home.
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    Howard N L
    Columbus, IN
    Posted on June 22nd, 2026 12:53 PM
    Jennifer was greatThings went smoothly throuh the whole process.She was excellent and very knownledgeable.she deserve a star 5 plus
    Reply from Jennifer Reynolds, Ruoff Mortgage
    June 30th, 2026 12:09 AM
    It was very nice getting to know you Howard. I wish you the best in your new home!
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    John C H
    Noblesville, IN
    Posted on June 19th, 2026 04:59 PM
    Quick response to all questions and very
    Reply from Jennifer Reynolds, Ruoff Mortgage
    June 29th, 2026 04:59 PM
    John, I appreciate your feedback and I'm pleased to hear that you found my responses quick. It's great to know I could assist with your questions. Thank you for choosing Ruoff Mortgage!
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    Kylie L
    Posted on June 14th, 2026 03:44 PM
    Jennifer Reynolds, Ruoff Mortgage has received a review with 5 star rating from Kylie L
    Reply from Owner
    June 25th, 2026 01:11 PM
    Kylie, thank you for the 5-star rating! I'm pleased to know you had a great experience with Ruoff Mortgage.
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    Kylie M L
    Fillmore, IN
    Posted on June 14th, 2026 03:44 PM
    Everything was made very easy to understand! Jennifer was extremely helpful and made our experience very smooth!
    Reply from Jennifer Reynolds
    June 24th, 2026 03:45 PM
    Kylie, I'm happy to hear that you found everything easy to understand. I'm grateful for your kind words and glad I could help make your experience smooth. Thank you for choosing Ruoff Mortgage!
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    Lauri J L
    Mooresville, IN
    Posted on June 8th, 2026 03:17 PM
    Jennifer helped make this a very positive experience and keep us informed and updated throughout. She even helped me resolve an old issue I didn't realize I had. She explained everything as we went along and answered our emails and calls promptly....
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    Reply from Jennifer Reynolds
    June 18th, 2026 03:18 PM
    Lauri, I'm grateful for your kind words and glad to know that I could provide a positive experience for you. It was my pleasure to help resolve any issues and keep you informed throughout the process. Thank you for trusting Ruoff Mortgage!
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    About
    With more than 25 years of mortgage lending experience, I proudly help homebuyers and homeowners throughout Indianapolis, Central Indiana, surrounding communities, and clients in Illinois, Tennessee, and Florida. I offer Conventional, FHA, VA, USDA, and DSCR loans for first time homebuyers, move up buyers, real estate investors, self employed borrowers, and homeowners looking to refinance. My team and I provide personalized guidance, responsive communication, and financing solutions tailored to your unique goals. We are committed to making the mortgage process smooth, straightforward, and stress free from application through closing so you feel informed, confident, and supported every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Construction Loan
    Cash-Out Refinances
    Specialities
    FHA
    IHCDA
    VA
    Conventional
    First Time HomeBuyers
    Renovation loans
    Construction Lending
    Investment Properties
    View All
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    Memberships
    • NMLS Member
    • MIBOR Affiliate
    • Indiana Mortgage Bankers Association
    • View All
    Addresses and Serving Areas

    Year Started

    2003

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# 505418
    • FL - LO54448
    • IL - 031.0059046
    Gallery
    Jennifer Reynolds, Ruoff Mortgage - Gallery Photo
    Jennifer Reynolds, Ruoff Mortgage - Gallery Photo
    Jennifer Reynolds, Ruoff Mortgage - Gallery Photo
    Jennifer Reynolds, Ruoff Mortgage - Gallery Photo
    Jennifer Reynolds, Ruoff Mortgage - Gallery Photo
    Hobbies
    • Reading
    • Cycle class
    • Travel to sunny areas
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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