

New American Funding - Jennifer Madrid
Sr. Loan Officer NMLS 2101387

My name is Jennifer Madrid, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Jr . Loan Officer, NMLS #2101387, my goal is to provide the best customer service possible along with knowledgeable... Show More
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
constant communication and veey very prompt service
Reply from Jennifer Madrid - New American Fund...
November 15th, 2024 03:16 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review with our management team. Please keep us in...
read more
Excellent as always! Thank you!
Reply from Jennifer Madrid
November 4th, 2024 04:33 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Jennifer is always great to work with
Reply from Jennifer Madrid
October 17th, 2024 12:40 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
Two of my documents submitted were rejected and showed to have benn someone else's, not the ones submitted. I was told my rate would be 6.9, in yhe closings was 7.5.
Other than that the process and lstafd was very professional
Reply from Jennifer Madrid
January 22nd, 2024 03:11 PM
Alex, I am sorry for the misunderstanding with the documents, We will take this into consideration to get better. your rate is actually a 7.25% which we promise to lower as soon as the market changes with our 5 year protection pledge. Thank...
read more
In a word,Jennifer ! She made it feel as if I was talking to a dear trusted friend, always positive and full of cheer. And absolute pleasure to deal with. Communication was off the charts always replied within minutes, AF should be proud to...
read more
Reply from Jennifer Madrid
December 29th, 2023 03:51 PM
Thank you for the kind words and review. It was a true pleasure to help you get to the finish line with an excellent outcome!
Excellent communicator and always responded speedily and set the expectation right.
Reply from Jennifer Madrid
December 29th, 2023 03:52 PM
Thank you for the review Cindy, you and your husband were wonderful to work with. Helping top Notch, loyal clients, like you both, is my favorite part of my job.
Jennifer helped me from start to finish with my HELOC application. Very smooth transaction, I will refer anyone I know who is looking for a loan to work with Jennifer.
Reply from Jennifer Madrid
December 27th, 2023 02:22 PM
THANK YOU for the review. It was a true pleasure to work with you.
Jennifer was excellent to deal with. Responsive to my issues
Reply from Jennifer Madrid
December 27th, 2023 02:23 PM
Thank you for the review Stephanie, I am happy we were able to earn your trust and business.
I felt we were sort of shuffled around by several different loan officers. Lots of redundant requests for info, trouble overnighting documents and it seemed to take longer than expected. The people we worked with were very pleasant and seemed...
read more
Reply from Jennifer Madrid
December 18th, 2023 06:54 AM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Jennifer was fantastic and made the process of refinancing stress free.
Reply from Jennifer Madrid
January 4th, 2024 11:23 AM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
read more
11–20 of 163
About
My name is Jennifer Madrid, and I am proud to work with the community on behalf of New American Funding. As a highly-skilled Jr . Loan Officer, NMLS #2101387, my goal is to provide the best customer service possible along with knowledgeable, unbiased advice
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Mortgage Lending
Purchase
Refinance
Conventional Loan
VA Loan
FHA Loan
Reverse Mortgage
Construction Loan
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
2020
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS 2101387
- AK
- AZ
View All
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing