Top 5%
Guild Mortgage - Jeffrey Cruz
Branch Manager | NMLS# 225971
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Reviews from Web
Jeff and his team resolved issues along the way and kept all parties informed to reduce the stress level. Great job !
Reply from Jeffrey Cruz
March 22nd, 2024 01:26 PM
I'm truly grateful for your kind words, Karl. It's always our goal at Guild Mortgage to ensure a seamless process for our customers and I'm thrilled to hear that we were successful in making your purchase less stressful. We believe in constant...
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Communication was excellent
Reply from Jeffrey Cruz
March 21st, 2024 10:29 PM
I'm delighted to hear that you found our communication to be excellent, Mark. I believe that clear and timely communication is the cornerstone of a smooth mortgage process. I'm glad that you had a positive experience with your purchase loan....
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We have pretty busy lives and this process was made easy for us by your team and the work they put in.
Reply from Jeffrey Cruz
March 11th, 2024 02:09 PM
I'm incredibly grateful for your kind words, Rebecca. It brings a great amount of satisfaction to my team and I to know that we were able to make the process easy for you, especially considering your busy lives. Your 5-star rating truly means...
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Everyone was very approachable and patient. Communication was flawless. Questions were answered and inquiries were managed in a very timely manner.
As a real estate broker, Timely communication is key and essential when I first arrive with a need to secure financing for my clients. Jeff and his team time and time again have shown this to be equally important by their promptness, availability...
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While I had preapproval from a larger lender, I wanted to borrow from a local lender that understood the housing market here and would help me navigate the VA loan process. Jeff and his team were exemplary in this.
Reply from Jeffrey Cruz
March 2nd, 2024 02:23 PM
I'm truly grateful for your kind words and excellent rating, Ian. It was a pleasure to guide you through the VA loan process and help you understand the local housing market. We strive to provide the best service at Guild Mortgage and your...
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Very communicative and friendly
Jeff has been extremely knowledgeable and has made the whole process of refinancing easy to understand! He was with us to walk us through every step of the process and was patient answering all of our questions and took the time to make sure...
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Reply from Jeffrey Cruz
February 26th, 2024 02:56 PM
I'm truly appreciative of your positive feedback, Alexis. It was my pleasure to assist you throughout your refinancing process. At Guild Mortgage, we always strive to provide the best service and make everything as understandable as possible....
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Jeff kept me informed the whole way through my clients transaction
Always professional and always in touch
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Home Loans
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Positions
- Guild Mortgage - Originating Branch ManagerJul 3rd, 2023 - Current
Memberships
- National Institute of Financial Education
- San Antonio Bar Association
- Divorce Lending Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 225971
Gallery
Achievements
- 2025 San Antonio Magazine Top 50 LO's
- Scotsman Guide, Top Originators in the United States 2019, 2020, 2021, 2022, 2023
- San Antonio Business Journal Top 25 Loan Officers in San Antonio, 2017
Hobbies
- Guitar
- Family
- Running and exercise
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Disclaimer
I am authorized to do business in the states of Florida, Louisiana, Oklahoma and Texas.; NMLS ID: 225971; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.