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Guild Mortgage - Jeffrey Cruz
Branch Manager | NMLS# 225971
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM
Sat
closed
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Communication
Reply from Jeffrey Cruz
May 10th, 2024 01:07 PM
Thank you for your kind review, Katie! I'm glad to hear that you found our communication effective during your purchase process with Guild Mortgage. Your feedback is greatly appreciated and it was a pleasure working with you. If you have any...
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Everything concerning my loan, from the beginning to end went very smoothly and everyone was very helpful!!
Reply from Jeffrey Cruz
May 9th, 2024 07:43 PM
I'm thrilled to hear that your loan process was smooth from start to finish, Mary! It's always our goal at Guild Mortgage to provide a seamless and helpful experience. Thank you for the perfect rating and for choosing us for your purchase loan....
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Our loan officer knew my client was shopping lenders and did a great job understanding what my clients needs were. She was readily available to answer questions and displayed multiple options. We closed on time and with no surprises! Thank...
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Reply from Jeffrey Cruz
May 9th, 2024 05:55 PM
Thank you for your kind words, Celina. I'm delighted to hear that you had a positive experience with your refinance. It's always my top priority to understand my clients' needs and provide them with the best possible options. I'm glad I was...
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Fast closing
Reply from Jeffrey Cruz
April 18th, 2024 09:10 PM
I'm truly grateful for your kind words and perfect rating, Nelida. It's wonderful to hear that the closing process went quickly for you. At Guild Mortgage, we strive to make each purchase as efficient and smooth as possible. Thank you for entrusting...
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Expertise and professionalism!
Reply from Jeffrey Cruz
April 15th, 2024 12:54 PM
I'm thrilled to hear about your positive experience, Stephen. Your feedback reaffirms the hard work we put in every day at Guild Mortgage. It was a pleasure to assist you with your loan purchase. Thank you for acknowledging my expertise and...
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Professional group that answered all questions and made for a very seamless process.
Reply from Jeffrey Cruz
April 12th, 2024 11:37 AM
I appreciate your positive feedback, Kenneth. It was my pleasure to assist with your purchase and ensure that your experience was as seamless as possible. At Guild Mortgage, we always strive for professional and comprehensive service. If you...
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Jeff, We want to thank you and your team on ensuring the timely closure of our loan. Your team’s exceptional responsiveness stood out, addressing any concerns promptly. We want to specifically commend Beverly for her assistance in this regard!...
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Reply from Jeffrey Cruz
April 3rd, 2024 05:32 PM
I truly appreciate your kind words, Gerardo. My team and I at Guild Mortgage are committed to providing the best service possible. Receiving feedback like this validates our efforts and motivates us to continue our work. Beverly will be thrilled...
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Outstanding level of communication. Any calls, emails, or Text questions were all responded to promptly. At times there were follow ups to making sure that any questions or issues were taken care of. As the agent, my buyers experienced the...
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Reply from Jeffrey Cruz
March 29th, 2024 03:05 PM
I'm delighted to hear about your positive experience with myself and the team at Guild Mortgage. It's our priority to offer effective, prompt communication and treat all our clients with the utmost professionalism. Your words affirm that we're...
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Responsive to all questions and concerns. All interactions were positive and helpful. Extra much-needed patience with electronic documents. Loved the photos of our house on a looping presentation at signing. It’s the simple things many thanks...
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Reply from Jeffrey Cruz
March 23rd, 2024 05:59 PM
I'm truly grateful for your kind words, Robin. It's rewarding to hear that you found my services at Guild Mortgage helpful and appreciated the little extras, like the looping presentation of your house. Providing a smooth and patient experience,...
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Jeff answered all my questions and showed concern for my welfare.
Reply from Jeffrey Cruz
March 22nd, 2024 02:42 PM
I greatly appreciate your kind words and high rating, Steven. I'm delighted to hear that you felt well taken care of during your purchase process with us at Guild Mortgage. Your satisfaction is of utmost importance and I will always be here...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Home Loans
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Positions
- Guild Mortgage - Originating Branch ManagerJul 3rd, 2023 - Current
Memberships
- National Institute of Financial Education
- San Antonio Bar Association
- Divorce Lending Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 225971
Gallery
Achievements
- 2025 San Antonio Magazine Top 50 LO's
- Scotsman Guide, Top Originators in the United States 2019, 2020, 2021, 2022, 2023
- San Antonio Business Journal Top 25 Loan Officers in San Antonio, 2017
Hobbies
- Guitar
- Family
- Running and exercise
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Disclaimer
I am authorized to do business in the states of Florida, Louisiana, Oklahoma and Texas.; NMLS ID: 225971; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.