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Guild Mortgage - Jeffrey Cruz
Branch Manager | NMLS# 225971

Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
The helpful and knowledgeable advice that was given to us was a very great experience.
Reply from Jeffrey Cruz
October 10th, 2024 06:06 PM
I'm thrilled to hear that you had a great experience with your loan purchase, David. Your kind words and the perfect rating you gave me are very much appreciated. It was my pleasure to provide you with helpful and knowledgeable advice. At Guild...
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I highly recommend working with Jeff & his team. This is my second experience with Jeff and his team. I'm a consistently a happy customer. Clear communication with both my family and my realtor, fast response times, customer appreciation all...
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Reply from Jeffrey Cruz - Guild Mortgage
August 6th, 2025 07:36 PM
Hi Lorissa, great seeing your recently at our Client Appreciation Event. And...thank you for sharing your positive experience. It's wonderful to hear that working together has been so rewarding for you and your family. As you know, my goal...
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I highly recommend working with Jeff & his team. This is my second experience with Jeff and his team. I'm a consistently a happy customer. Clear communication with both my family and my realtor, fast response times, customer appreciation all...
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Reply from Jeffrey Cruz
October 4th, 2024 11:26 AM
Hi Lorissa! I'm truly humbled by your kind words and 5-star rating! It was a pleasure working with you again and assisting your family in achieving your financial goals. I'm glad we could provide clear communication and quick response times...
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Awesome team and timely and accurate support. I will use them again in the future. Great job!!!
Reply from Jeffrey Cruz
October 1st, 2024 09:28 PM
I'm truly delighted to hear that you had a positive experience with our team at Guild Mortgage. Your feedback means a lot to us and it's great to hear that you found our support timely and accurate. We strive to deliver the best service possible...
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For the amount of paperwork that was needed and the time frame we were working with made this a stressful situation.
Jeff's team handled everything with great professionalism and got everything done in the timeline needed.
Reply from Jeffrey Cruz
September 13th, 2024 05:57 PM
I'm thrilled to know that my team and I were able to assist you effectively with your refinancing needs, James. The paperwork can indeed be overwhelming at times, but we strive to make the process as smooth as possible for our clients. Thank...
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Jeff is a true professional, with outstanding knowledge regarding his job. I am looking forward to working with Jeff in the future, and would highly recommend him for your financial needs.
Jeff and his team are awesome! Their clear communication about what I needed to do got all the paperwork for closing done in a minimal amount of time. They explained and answered all our questions thoroughly. Very patient while we ran through...
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Jeff and his team are awesome! Their clear communication about what I needed to do got all the paperwork for closing done in a minimal amount of time. They explained and answered all our questions thoroughly. Very patient while we ran through...
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Jeff was awesome
Reply from Jeffrey Cruz
August 20th, 2024 02:36 PM
Austin, thanks for taking time to comment on your personal experience. I appreciate the opportunity to you gave me and my team to be part of your home purchase!
We appreciated the extra time and effort to help us purchase the house from such a long distance.
Reply from Jeffrey Cruz
August 18th, 2024 02:51 AM
I'm really glad to hear that you appreciated the extra time and effort I put into helping you purchase your house, Diane. It was definitely a unique challenge due to the distance, but ensuring a smooth process for you was my top priority. Thanks...
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About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Home Loans
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
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Positions
- Guild Mortgage - Originating Branch ManagerJul 3rd, 2023 - Current
Memberships
- National Institute of Financial Education
- San Antonio Bar Association
- Divorce Lending Association
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Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 225971
Gallery


Achievements
- 2025 San Antonio Magazine Top 50 LO's
- Scotsman Guide, Top Originators in the United States 2019, 2020, 2021, 2022, 2023
- San Antonio Business Journal Top 25 Loan Officers in San Antonio, 2017
Hobbies
- Guitar
- Family
- Running and exercise
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Disclaimer
I am authorized to do business in the states of Florida, Louisiana, Oklahoma and Texas.; NMLS ID: 225971; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.