Top 5%
Guild Mortgage - Jeffrey Cruz
Branch Manager | NMLS# 225971
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to eve... Show More
Location & Business Hours
Business Hours
Thu
8 AM to 5 PM
Fri
8 AM to 5 PM(Open now)
Sat
closed
View All days
Search Reviews
Search
Write a Review
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
It can be very daunting buying a house in a new town. Our entire experience was made so much easier by Jeff and his team. Whether it was providing information on houses we were interested in, the ease of using the online portal and answering...
read more
Reply from Jeffrey Cruz
February 5th, 2025 04:20 PM
Hi Cameron, thanks for taking time to share your thoughts on what is our 3rd home loan together. It's always on honor to help you and Abbie as your family grows and your needs change. I'm one of your biggest fans and can't thank you enough...
read more
Guild Mortgage - Jeffrey Cruz has received a review with 5 star rating from IMELDA I
Reply from Jeffrey Cruz - Guild Mortgage
May 6th, 2025 02:56 PM
Hi Imelda, I'm very happy to know that you had another positive experience with me and my team here at Guild Mortgage. It was a pleasure assisting you, and I truly appreciate your feedback. If you have any further questions or need assistance...
read more
Jeff and crew are the best. My go-to lender for over ten years.
Reply from Jeffrey Cruz
February 6th, 2025 06:23 PM
Wow, Tim! Ten years – that's amazing to hear. I really appreciate you continuing to trust me and my team with your mortgage needs. It means a lot, and we look forward to working with you again in the future. We strive to be the best and are...
read more
Jeff and crew are the best. My go-to lender for over ten years.
Reply from Owner
February 17th, 2025 12:00 AM
Thanks Tim! I appreciate your trust and look forward to another 10 + years of partnership.
Jeff Cruz is the best! Excellent communication skills, response time, professionalism.
Reply from Jeffrey Cruz
February 3rd, 2025 09:45 PM
Wow, Omar, a 5-star review! That really means a lot to me. I'm so glad I could make your purchase experience a positive one. I put a lot of effort into clear communication and quick responses, so it’s great to hear that it made a difference...
read more
Jeff and his team did a great job!
Reply from Jeffrey Cruz
January 23rd, 2025 07:30 PM
Thank you so much for the fantastic review, Sara! I'm thrilled to hear that you had a positive experience with me and my team at Guild Mortgage. It was a pleasure helping you with your purchase. If you have any more needs or questions in the...
read more
Jeff, Chantel and the team provide outstanding communication. I always knew the status of the file. We even closed early! I will definitely be referring them to my other clients!
Reply from Jeffrey Cruz - Guild Mortgage
August 6th, 2025 07:26 PM
Hi Martha! I really appreciate your feedback, especially regarding the communication and timely process. It's great to hear that you always felt informed and we could close earlier than expected. Referrals are the highest compliment I can receive,...
read more
Jeff, Chantel, and the team are great to work with. Their communication skills were outstanding, so I always knew what was going on with the file. I will recommend this team to all my future clients.
Reply from Jeffrey Cruz
January 23rd, 2025 07:03 PM
Thank you so much for your positive review, Martha. I'm thrilled to know that you had a great experience with our team. Transparency and communication are indeed important to us, and I'm glad we could keep you updated throughout the process....
read more
Jeff and his team were fantastic! This was by far one of the smoothest transactions.
Reply from Jeffrey Cruz
January 17th, 2025 12:23 AM
I'm thrilled to hear that you had a fantastic experience with my team and myself, Brenda. We always strive to make all transactions as smooth as possible because we understand how important this is for our clients. Your positive feedback and...
read more
Guild Mortgage - Jeffrey Cruz has received a review with 5 star rating from Brenda “
Reply from Jeffrey Cruz - Guild Mortgage
July 28th, 2025 08:38 PM
Brenda, thank you for the wonderful review. I’m thrilled to know that your experience was positive. It’s important to me to provide attentive service and address any challenges along the way. If you ever have further questions or need assistance,...
read more
131–140 of 626
About
Guild Mortgage is one of the top independent mortgage lenders in the nation*, with knowledgeable residential loan officers in your community. Guild offers deep expertise and personalized service for new home purchases and refinancing to every kind of borrower. Whether you are a first-time homebuyer, upgrading, downsizing, or investing in residential real estate, we have the loan to fit your life.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Conventional Home Loan
Mortgage Refinance
Specialities
Home Loans
Bridge
Conventional
Down Payment Assistance
Energy-efficient
FHA
Jumbo
Lock and Shop
View All
Search Rank ScoreLearn More →
What is the Search Rank Score®?
Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
Positions
- Guild Mortgage - Originating Branch ManagerJul 3rd, 2023 - Current
Memberships
- National Institute of Financial Education
- San Antonio Bar Association
- Divorce Lending Association
View All
Addresses and Serving Areas
Primary Serving Area
Other Serving Areas
Year Started
1994
Time Zone
Pacific Standard Time (PST)
Licenses
- NMLS# 225971
Gallery
Achievements
- 2025 San Antonio Magazine Top 50 LO's
- Scotsman Guide, Top Originators in the United States 2019, 2020, 2021, 2022, 2023
- San Antonio Business Journal Top 25 Loan Officers in San Antonio, 2017
Hobbies
- Guitar
- Family
- Running and exercise
View All
Disclaimer
I am authorized to do business in the states of Florida, Louisiana, Oklahoma and Texas.; NMLS ID: 225971; Guild Mortgage Company; Equal Housing Opportunity; Company NMLS ID 3274. www.nmlsconsumeraccess.org/.