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Jeff Gay - PrimeLending - Branch Manager in Raleigh, NC

Jeff Gay - PrimeLending

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Branch Manager

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The University of Alabama
The University of Alabama
I'm Jeff Gay, Branch Manager at PrimeLending, a PlainsCapital Company, in Raleigh, NC. I help North Carolina homebuyers, including veterans and military families, buy a home and fix it up with a single loan. My specialties are VA renovation... Show More
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The University of Alabama
The University of Alabama
Location & Business Hours
Business Hours
Wed
8 AM to 6 PM
Thu
8 AM to 6 PM
Fri
8 AM to 6 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
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2 Star
1%
1 Star
1%
Reviews from Web
  • ManualUpload
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    Shelby C
    RALEIGH
    Posted on August 7th, 2023 02:24 AM
    Jeff was very helpful as we were first time home buyers. He answered any and every question and made the entire process as painless as possible. He communicated effectively and we knew exactly what was needed from us at all times.
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:41 PM
    "We're so glad to have been a part of your journey as first-time homebuyers, and we're thrilled that Jeff was able to provide you with a smooth and painless experience. It's great to hear that he answered all your questions and kept you informed...
    read more
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    Chirstopher N
    RALEIGH
    Posted on August 7th, 2023 02:23 AM
    Jeff was easy to talk to and always available.
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:41 PM
    Thanks Chris! Pleasure working with you. Roll Tide!!!
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    Laura I
    Durham, NC
    Posted on August 5th, 2023 01:44 PM
    I have never had a client sing so many praises about a lender as mine did about Jeff Gay. She felt like he went above and beyond to explain things to her in a way she understood, and he clearly and thoughtfully communicated with her every step...
    read more
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:41 PM
    "We're truly grateful for your kind words and delighted to hear about your client's positive experience with Jeff. We take pride in ensuring our clients feel comfortable and informed throughout the lending process, and it's wonderful to know...
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    Jack S
    Raleigh
    Posted on August 2nd, 2023 11:19 PM
    I purchased a new construction home back in March 2023. The path of least resistance at the time was utilizing their in-house lender (mistake). I began the process with them immediately and received an initial approval fairly quickly. Fast...
    read more
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:41 PM
    "Wow, thank you so much for your incredible feedback! We're thrilled that Jeff was able to step in and help you navigate a challenging situation with such dedication and commitment. Your words highlight his exceptional professionalism and communication...
    read more
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    Lara H
    Durham, NC
    Posted on August 2nd, 2023 10:27 PM
    Jeff is easy to talk to and work with, and helps bring ease to the financial part of the transaction. I enjoy working with him. If it were up to me, he would help all of my clients.
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:41 PM
    "Thank you for your positive feedback about Jeff. We're delighted to hear that you find him easy to work with and that he brings ease to the financial part of the transaction. We appreciate your trust in Jeff's expertise and dedication. If...
    read more
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    Amy S
    Raleigh, NC
    Posted on July 26th, 2023 06:18 PM
    The document request and submission process was very disorganized. On multiple occasions I was asked for one thing when something else was actually what was needed. It was assumed that I’d understand “get this document from your bank” actually...
    read more
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:41 PM
    Amy, I appreciate your feedback and apologize for the confusion during the document request and submission process. It's clear from your comments that we need to improve our communication and ensure we are providing precise, specific and accurate...
    read more
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    Diane H
    Posted on July 17th, 2023 02:35 PM
    Jeff is my go to lender on every transaction. He spends the time to educate buyers to help them make a sound financial decision.
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    Diane H
    Raleigh, NC
    Posted on July 17th, 2023 02:33 PM
    Jeff is my go to lender with every client. On this particular transaction Jeff was able to education our client to make a sound financial decision between the builder's incentives and what Howard Hanna offered. My buyer raved about Jeff's ability...
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    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:41 PM
    You are my go to Realtor! Keep up the good work!
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    Sean R
    Posted on July 8th, 2023 07:48 PM
    Jeff and the Howard Hanna team were fantastic from start to finish. They took the time to explain everything, they were very communicative, and timely with all paperwork and correspondence. We had such an easy time with our closing.
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    Kathryn R
    Apex, NC
    Posted on July 8th, 2023 07:46 PM
    Jeff and the Howard Hanna team were very knowledgeable, personable, and great communicators. I truly felt like they had the client’s interests as their top priority.
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:41 PM
    It was my pleasure! I hope you both enjoy your home!
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    About
    I'm Jeff Gay, Branch Manager at PrimeLending, a PlainsCapital Company, in Raleigh, NC. I help North Carolina homebuyers, including veterans and military families, buy a home and fix it up with a single loan. My specialties are VA renovation loans (up to 100% financing for eligible veterans), FHA 203(k), Fannie Mae HomeStyle, first-time homebuyers and NC military families. Book a 15-min chat through my website. NMLS #46264 | Company NMLS #13649 | Equal Housing Lender
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    FHA Loan
    Doctor Loans
    Renovation Loans
    Home Equity Lines
    View All
    What is the Search Rank Score®?
    Experience.com’s Search Rank Score measures a professional’s online search visibility across hundreds of key SEO attributes.
    Education
    • The University of Alabama
      Accounting and Business/Management
      Apr 1988 -Apr 1993
      The University of Alabama logo
    Positions
    • Howard Hanna Financial Services, Inc. - Federal Mortgage Loan Originator
      Apr 1st, 2022 - Feb 28th, 2025
    • PrimeLending - Branch Manager
      Mar 3rd, 2025 - Current
    Memberships
    • NC Banking Commmission
    • Raleigh Mortgage Bankers Association
    • NC Commissoner of Banks
    • View All
    Addresses and Serving Areas

    Year Started

    2009

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# ‍46264
    • I-210079 NC Commissoner of Banks
    Gallery
    Jeff Gay - PrimeLending - Gallery Photo
    Jeff Gay - PrimeLending - Gallery Photo
    Achievements
    • 25 Million in Production Volume for 2025
    • 30 Million Production Volume for 2024
    • 100% Closed Loan Ratio/Capture rate for submitted files 2025-2024
    • View All
    Hobbies
    • Golf
    • Live Music
    • Vinyl Record Collector
    • View All
    Disclaimer
    Restrictions apply. All loans subject to credit approval. Borrower may not own other real estate or rely on self-employment to qualify (W-2 or verified fixed income only). Limited to conventional/conforming loan for purchase of primary residence with a 20% down payment. Must submit application and required documentation via online application portal and integrated resources and receive approve/eligible or accept from automated underwriting system. Refinance, investment, VA, FHA, USDA, jumbo, bond, down payment assistance programs, renovation, construction, and brokered out loans are not eligible. Will be subject to property meeting investor requirements. Eligible applications submitted after 1pm local time or on a weekend or company holiday will be deemed submitted the next business day. Unforeseen circumstances excuses lender’s performance. Effective for applications after 11/3/23. Rates, fees, and offer terms subject to change. See https://www.primelending.com/legal-disclosures/1day-advantedge-terms-and-conditions for full details.