Jeff Gay - PrimeLending
Branch Manager
The University of Alabama
I'm Jeff Gay, Branch Manager at PrimeLending, a PlainsCapital Company, in Raleigh, NC. I help North Carolina homebuyers, including veterans and military families, buy a home and fix it up with a single loan. My specialties are VA renovation... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 6 PM
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
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Reviews from Web
Jeff made sure to answer all the questions we had in a timely manner and explained everything clearly that we needed to know. Made the process extremely easy!
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm thrilled to hear that your experience with Howard Hanna Mortgage Services was a positive one, Elisha! It was a pleasure to ensure all your questions were answered and the process was clear and easy. Your 5-star review is greatly appreciated....
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Jeff made the process easy and smooth! He is a natural teacher and explains things to those of us who don't know mortgage lingo. He was responsive and eager to help throughout the whole process. We are thankful for him!
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm truly thrilled to hear about your positive experience, Erin! Your kind words mean a great deal to me. Making the mortgage process straightforward and educational has always been my aim. I'm glad I could assist you during this journey and...
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Having such clear communication with Jeff made first time house buying far less intimidating! I knew I could trust Jeff and he cared to make sure I understood every step along the way.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm incredibly grateful for your kind words, Samantha! I'm thrilled to hear that your first time home buying experience was less intimidating due to our clear communication. It was my pleasure to guide you through every step of the process...
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There were a lot of hiccups and complexities in my mortgage/buying and Jeff was super responsive and clearly worked hard.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I truly appreciate your kind words, Joanna. Navigating the complexities of the mortgage process can indeed be challenging, and I'm glad that I was able to assist you successfully. Your satisfaction is my top priority, and I'm delighted to hear...
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Jeff was communicative, proactive, and so dependable throughout the process! I won't hesitate to recommend him to my clients moving forward!
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
Keeping open communication and being proactive are key attributes I strive to maintain throughout the process. Your recommendation means a lot to me and I'm looking forward to working with you and your clients in the future.
Jeff over promised and under delivered. He did not understand the progress or program as well as he should. He was not able to answer a couple questions and instead of finding out the answers he tried to avoid my questions or tell me that is...
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Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
Jeff's response: Communication and understanding are crucial in any professional relationship, and it can be disappointing when there's a lack of transparency to address concerns. I apologize if items were unclear during the loan process. In...
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Jeff and his team were easy to work with, knowledgeable, and readily communicated what was needed to proceed. Highly recommend.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
Thank you so much for the positive feedback, Nicholas. It was a pleasure working with you too. We strive to provide the best service to our clients at Howard Hanna Mortgage Services. Your high recommendation means a lot to us. Looking forward...
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Jeff was a fantastic communicator and took excellent care of my buyer. He is totally focused on the client experience making sure they were informed along the way. And he helped calm my client down on a completely unrelated matter where my...
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Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
Your satisfaction is my top priority and I'm glad to hear that I could help make the process easier for you. I'm here to ensure your overall experience is as smooth as possible. If you ever have any questions or need help in the future, don't...
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Jeff always responded to our needs within a timely manner and very helpful. I would definitely recommend him.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm extremely appreciative of your kind words and positive review, Kim. It was my pleasure to assist you and respond to your needs in a timely manner. I'm thrilled to hear that my service met your expectations. I strive to provide the best...
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The entire experience with Jeff was pleasant and professional.He was always available to answer any questions and treated us with respect(a plus for me). Thank you for everything.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm truly grateful for your kind words, Marilyn. It was a pleasure to assist you throughout your mortgage process. Your satisfaction and comfort are my top priorities, so I'm glad to hear that you had a positive experience. Thank you for trusting...
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About
I'm Jeff Gay, Branch Manager at PrimeLending, a PlainsCapital Company, in Raleigh, NC. I help North Carolina homebuyers, including veterans and military families, buy a home and fix it up with a single loan. My specialties are VA renovation loans (up to 100% financing for eligible veterans), FHA 203(k), Fannie Mae HomeStyle, first-time homebuyers and NC military families. Book a 15-min chat through my website. NMLS #46264 | Company NMLS #13649 | Equal Housing Lender
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
FHA Loan
Doctor Loans
Renovation Loans
Home Equity Lines
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Education
- The University of AlabamaAccounting and Business/ManagementApr 1988 -Apr 1993
Positions
- Howard Hanna Financial Services, Inc. - Federal Mortgage Loan OriginatorApr 1st, 2022 - Feb 28th, 2025
- PrimeLending - Branch ManagerMar 3rd, 2025 - Current
Memberships
- NC Banking Commmission
- Raleigh Mortgage Bankers Association
- NC Commissoner of Banks
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Addresses and Serving Areas
Primary Serving Area
Year Started
2009
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 46264
- I-210079 NC Commissoner of Banks
Gallery
Achievements
- 25 Million in Production Volume for 2025
- 30 Million Production Volume for 2024
- 100% Closed Loan Ratio/Capture rate for submitted files 2025-2024
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Hobbies
- Golf
- Live Music
- Vinyl Record Collector
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Disclaimer
Restrictions apply. All loans subject to credit approval. Borrower may not own other real estate or rely on self-employment to qualify (W-2 or verified fixed income only). Limited to conventional/conforming loan for purchase of primary residence with a 20% down payment. Must submit application and required documentation via online application portal and integrated resources and receive approve/eligible or accept from automated underwriting system. Refinance, investment, VA, FHA, USDA, jumbo, bond, down payment assistance programs, renovation, construction, and brokered out loans are not eligible. Will be subject to property meeting investor requirements. Eligible applications submitted after 1pm local time or on a weekend or company holiday will be deemed submitted the next business day. Unforeseen circumstances excuses lender’s performance. Effective for applications after 11/3/23. Rates, fees, and offer terms subject to change. See https://www.primelending.com/legal-disclosures/1day-advantedge-terms-and-conditions for full details.