

Jeff Gay - PrimeLending
Branch Manager


The University of Alabama
I'm Jeff Gay, Branch Manager at PrimeLending, a PlainsCapital Company, in Raleigh, NC. I help North Carolina homebuyers, including veterans and military families, buy a home and fix it up with a single loan. My specialties are VA renovation... Show More
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Business Hours
Mon
8 AM to 6 PM
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
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Reviews from Web
Jeff was great- this was a difficult transaction, but Jeff was able to think outside the box and get things back on track. Highly recommend and my clients love him!
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm really glad to hear that you found the transaction satisfactory, Amber. It was indeed a challenging situation, but it's great that we managed to keep things moving forward. I appreciate your confidence in me and Howard Hanna Mortgage Services....
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The variety of mortgage products & options
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
Enjoy your new home! Pleasure working with you!
Jeff and his team at Howard Hanna Mortgage were fantastic to work with. They were great communicators, with proactive updates and reports along the way. Thank you Jeff!
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
Thrilled to hear that you had a positive experience with us, Ralph! It was a pleasure helping you with your purchase. We always aim to provide proactive updates and reports to keep our customers informed. Thank you for the 5-star review and...
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Very responsive and always swilling to answer questions.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm so glad to hear that you found my service responsive, Melissa! It has been a pleasure to assist you with your loan purchase. Your satisfaction is our top priority at Howard Hanna Mortgage Services. I'm always here to answer any questions...
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Jeff managed to ask all the right questions in the right time and helped me collect all documents I needed to get the mortgage.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm thrilled to hear that you had a positive experience with us, Gabriel. Assisting you in the mortgage process was truly my pleasure. It's always my goal to ensure that everything goes smoothly and that all necessary documents are collected...
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Jeff was extremely helpful and took his time explaining each step of the process. He was very professional and we would definitely recommend him!
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm thrilled to hear that you found the loan process with Howard Hanna Mortgage Services to be clear and beneficial. It was my pleasure to guide you through each step and ensure your experience was a positive one. Your recommendation means...
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Jeff Gay was helpful from the very beginning through the closing and after, I have nothing negative to say about the experience and would recommend Jeff and Howard Hanna.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm truly grateful for your kind words, Dyllan. It was my pleasure to guide you through the process, from the beginning to the closing and even after. Your recommendation means a lot to me and to the rest of us at Howard Hanna Mortgage Services....
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These clients were first time home buyers. Jeff did an amazing job of walking them through the process. They felt so comfortable with Jeff that they didn't use the builder's lender. It was a teachable moment and Jeff was fantastic start to...
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Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I truly appreciate your kind words, Diane. As a first time home buyer, the process can sometimes seem overwhelming. I'm glad I was able to guide you through it and make it a teachable moment. It's rewarding to know that you felt comfortable...
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Jeff went above and beyond to help with some last minute issues that came up so that we could close on time.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm absolutely delighted to hear that you were satisfied with my service, Traci. At Howard Hanna Mortgage Services, we always strive to provide prompt and effective solutions for our clients, especially when unexpected issues arise. Your positive...
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Jeff is an incredible communicator and educator for my clients....
They tell me that Jeff explained the process, and they felt very comfortable !
He is always my Number ONE go to !
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm thrilled to hear such positive feedback, Ginger! I always strive to make the mortgage process as clear and comfortable as possible for my clients. It's rewarding to know you felt at ease and were satisfied with my services. I'm always here...
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About
I'm Jeff Gay, Branch Manager at PrimeLending, a PlainsCapital Company, in Raleigh, NC. I help North Carolina homebuyers, including veterans and military families, buy a home and fix it up with a single loan. My specialties are VA renovation loans (up to 100% financing for eligible veterans), FHA 203(k), Fannie Mae HomeStyle, first-time homebuyers and NC military families. Book a 15-min chat through my website. NMLS #46264 | Company NMLS #13649 | Equal Housing Lender
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
FHA Loan
Doctor Loans
Renovation Loans
Home Equity Lines
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Education
- The University of AlabamaAccounting and Business/ManagementApr 1988 -Apr 1993

Positions
- Howard Hanna Financial Services, Inc. - Federal Mortgage Loan OriginatorApr 1st, 2022 - Feb 28th, 2025
- PrimeLending - Branch ManagerMar 3rd, 2025 - Current
Memberships
- NC Banking Commmission
- Raleigh Mortgage Bankers Association
- NC Commissoner of Banks
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Addresses and Serving Areas
Primary Serving Area
Year Started
2009
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 46264
- I-210079 NC Commissoner of Banks
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Achievements
- 25 Million in Production Volume for 2025
- 30 Million Production Volume for 2024
- 100% Closed Loan Ratio/Capture rate for submitted files 2025-2024
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Hobbies
- Golf
- Live Music
- Vinyl Record Collector
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Disclaimer
Restrictions apply. All loans subject to credit approval. Borrower may not own other real estate or rely on self-employment to qualify (W-2 or verified fixed income only). Limited to conventional/conforming loan for purchase of primary residence with a 20% down payment. Must submit application and required documentation via online application portal and integrated resources and receive approve/eligible or accept from automated underwriting system. Refinance, investment, VA, FHA, USDA, jumbo, bond, down payment assistance programs, renovation, construction, and brokered out loans are not eligible. Will be subject to property meeting investor requirements. Eligible applications submitted after 1pm local time or on a weekend or company holiday will be deemed submitted the next business day. Unforeseen circumstances excuses lender’s performance. Effective for applications after 11/3/23. Rates, fees, and offer terms subject to change. See https://www.primelending.com/legal-disclosures/1day-advantedge-terms-and-conditions for full details.