

Jeff Gay - PrimeLending
Branch Manager


The University of Alabama
I'm Jeff Gay, Branch Manager at PrimeLending, a PlainsCapital Company, in Raleigh, NC. I help North Carolina homebuyers, including veterans and military families, buy a home and fix it up with a single loan. My specialties are VA renovation... Show More
Location & Business Hours
Business Hours
Mon
8 AM to 6 PM
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
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Reviews from Web
Jeff's professionalism was top notch. He helped guide us through the process helping us to under and address the question/demands from the underwriters.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm really glad to hear that you found my guidance helpful, Samuel. It's always my goal to make the mortgage process as smooth and understandable as possible. Your positive feedback means a lot to me and the Howard Hanna Mortgage Services team....
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Jeff was wonderful to work with. Great communication and he took excellent care of my clients.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm truly grateful for your kind words, Jenny. It was a pleasure to work with you and your clients on your purchase. I'm thrilled that you're satisfied with the communication and services offered at Howard Hanna Mortgage Services. Your 5-star...
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Jeff did a great job of answering a very proficient client's questions in a timely fashion to their complete satisfaction in a competitive situation. .
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm really glad to hear that you were satisfied with the service, George! It was great working with you on your purchase, especially since you had such insightful questions. I'm always here to support and guide you in a timely manner, and I...
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Jeff was great at being available to answer any questions. Quick response time. Very informative.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
It's a pleasure to hear that you were satisfied with my service, Cory. Being available and informative are qualities I strive to uphold. Your positive feedback reaffirms the effort put in. Thank you for choosing Howard Hanna Mortgage Services...
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Jeff has been fantastic in every transaction we have done together
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm thrilled to hear your positive feedback, Chris! Your satisfaction in our transactions together is incredibly important to me. Providing you with top-notch service and making your purchasing experience smooth are my top priorities at Howard...
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- Our Agent, Janet Novak was very knowledgeable, experienced and pleasant. She assisted with a list of vendors, etc. She worked very hard to meet deadlines.-Our Lender, Jeff Gay was also very knowledgeable, experienced and pleasant. He made...
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Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
Thank you so much, Angela, for the rave review and the 5-star rating! It's a pleasure to hear that you found the entire process easy and that you appreciated our hard work in meeting deadlines. Your satisfaction is our top priority, so we're...
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This was a difficult transaction on the lending side and on the buying side. The buyers had a death in the family and were not able to get all the documentation in for the loan until about 2 weeks after we went under contract. He and his team...
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Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm really pleased to hear that you're happy with our service, Janet. It was indeed a challenging process, but your cooperation made it possible to complete everything on time. Knowing that we could assist you during such a tough time means...
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A happy client
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm thrilled to hear that you're a happy client, Sue! It was my pleasure to assist you with your purchase loan and I'm delighted that your experience with Howard Hanna Mortgage Services was a positive one. Your 5-star rating means a lot to...
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Jeff gave us a lot of options to be able to make our approval.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
I'm pleased to hear that you had a positive experience, Winston! Your review reaffirms why I do what I do. It was my pleasure to provide you with various options to facilitate your approval. Should you ever need any assistance in the future...
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Jeff kept us informed throughout the transaction and was available to talk my clients through everything when curveballs were thrown our way. His experience was a major asset to us all and we would gladly work with him again.
Reply from Jeff Gay - PrimeLending
March 30th, 2025 05:42 PM
Evan, I'm thrilled to hear that you had a positive experience with the purchase process. I'm glad I could be there to help navigate through the unexpected twists and turns. Your feedback greatly appreciated and I look forward to advising you...
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About
I'm Jeff Gay, Branch Manager at PrimeLending, a PlainsCapital Company, in Raleigh, NC. I help North Carolina homebuyers, including veterans and military families, buy a home and fix it up with a single loan. My specialties are VA renovation loans (up to 100% financing for eligible veterans), FHA 203(k), Fannie Mae HomeStyle, first-time homebuyers and NC military families. Book a 15-min chat through my website. NMLS #46264 | Company NMLS #13649 | Equal Housing Lender
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
Conventional Loan
VA Loan
Jumbo Loan
Fixed Rate Mortgage
FHA Loan
Doctor Loans
Renovation Loans
Home Equity Lines
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Education
- The University of AlabamaAccounting and Business/ManagementApr 1988 -Apr 1993

Positions
- Howard Hanna Financial Services, Inc. - Federal Mortgage Loan OriginatorApr 1st, 2022 - Feb 28th, 2025
- PrimeLending - Branch ManagerMar 3rd, 2025 - Current
Memberships
- NC Banking Commmission
- Raleigh Mortgage Bankers Association
- NC Commissoner of Banks
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Addresses and Serving Areas
Primary Serving Area
Year Started
2009
Time Zone
Eastern Standard Time (EST)
Licenses
- NMLS# 46264
- I-210079 NC Commissoner of Banks
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Achievements
- 25 Million in Production Volume for 2025
- 30 Million Production Volume for 2024
- 100% Closed Loan Ratio/Capture rate for submitted files 2025-2024
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Hobbies
- Golf
- Live Music
- Vinyl Record Collector
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Disclaimer
Restrictions apply. All loans subject to credit approval. Borrower may not own other real estate or rely on self-employment to qualify (W-2 or verified fixed income only). Limited to conventional/conforming loan for purchase of primary residence with a 20% down payment. Must submit application and required documentation via online application portal and integrated resources and receive approve/eligible or accept from automated underwriting system. Refinance, investment, VA, FHA, USDA, jumbo, bond, down payment assistance programs, renovation, construction, and brokered out loans are not eligible. Will be subject to property meeting investor requirements. Eligible applications submitted after 1pm local time or on a weekend or company holiday will be deemed submitted the next business day. Unforeseen circumstances excuses lender’s performance. Effective for applications after 11/3/23. Rates, fees, and offer terms subject to change. See https://www.primelending.com/legal-disclosures/1day-advantedge-terms-and-conditions for full details.