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Jeff Gay - PrimeLending - Branch Manager in Raleigh, NC

Jeff Gay - PrimeLending

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Branch Manager

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The University of Alabama
The University of Alabama
I'm Jeff Gay, Branch Manager at PrimeLending, a PlainsCapital Company, in Raleigh, NC. I help North Carolina homebuyers, including veterans and military families, buy a home and fix it up with a single loan. My specialties are VA renovation... Show More
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The University of Alabama
The University of Alabama
Location & Business Hours
Business Hours
Mon
8 AM to 6 PM
Tues
8 AM to 6 PM
Wed
8 AM to 6 PM
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Overall Ratings
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
1%
1 Star
1%
Reviews from Web
  • SFTP
    S
    Samuel T
    Franklinton, NC
    Posted on November 8th, 2024 11:34 AM
    Jeff's professionalism was top notch. He helped guide us through the process helping us to under and address the question/demands from the underwriters.
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:42 PM
    I'm really glad to hear that you found my guidance helpful, Samuel. It's always my goal to make the mortgage process as smooth and understandable as possible. Your positive feedback means a lot to me and the Howard Hanna Mortgage Services team....
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  • SFTP
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    Jenny B
    Durham, NC
    Posted on November 4th, 2024 05:17 PM
    Jeff was wonderful to work with. Great communication and he took excellent care of my clients.
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:42 PM
    I'm truly grateful for your kind words, Jenny. It was a pleasure to work with you and your clients on your purchase. I'm thrilled that you're satisfied with the communication and services offered at Howard Hanna Mortgage Services. Your 5-star...
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  • SFTP
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    George B
    Raleigh, NC
    Posted on November 4th, 2024 03:43 PM
    Jeff did a great job of answering a very proficient client's questions in a timely fashion to their complete satisfaction in a competitive situation. .
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:42 PM
    I'm really glad to hear that you were satisfied with the service, George! It was great working with you on your purchase, especially since you had such insightful questions. I'm always here to support and guide you in a timely manner, and I...
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  • SFTP
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    Cory G
    Clayton, NC
    Posted on September 25th, 2024 01:35 PM
    Jeff was great at being available to answer any questions. Quick response time. Very informative.
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:42 PM
    It's a pleasure to hear that you were satisfied with my service, Cory. Being available and informative are qualities I strive to uphold. Your positive feedback reaffirms the effort put in. Thank you for choosing Howard Hanna Mortgage Services...
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  • SFTP
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    Chris H
    Raleigh, NC
    Posted on September 22nd, 2024 01:58 PM
    Jeff has been fantastic in every transaction we have done together
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:42 PM
    I'm thrilled to hear your positive feedback, Chris! Your satisfaction in our transactions together is incredibly important to me. Providing you with top-notch service and making your purchasing experience smooth are my top priorities at Howard...
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  • SFTP
    A
    Angela J
    Louisburg, NC
    Posted on August 28th, 2024 06:46 PM
    - Our Agent, Janet Novak was very knowledgeable, experienced and pleasant. She assisted with a list of vendors, etc. She worked very hard to meet deadlines.-Our Lender, Jeff Gay was also very knowledgeable, experienced and pleasant. He made...
    read more
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:42 PM
    Thank you so much, Angela, for the rave review and the 5-star rating! It's a pleasure to hear that you found the entire process easy and that you appreciated our hard work in meeting deadlines. Your satisfaction is our top priority, so we're...
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  • SFTP
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    Janet N
    Louisburg, NC
    Posted on August 28th, 2024 01:24 PM
    This was a difficult transaction on the lending side and on the buying side. The buyers had a death in the family and were not able to get all the documentation in for the loan until about 2 weeks after we went under contract. He and his team...
    read more
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:42 PM
    I'm really pleased to hear that you're happy with our service, Janet. It was indeed a challenging process, but your cooperation made it possible to complete everything on time. Knowing that we could assist you during such a tough time means...
    read more
  • SFTP
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    Sue G
    Raleigh, NC
    Posted on August 26th, 2024 12:36 PM
    A happy client
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:42 PM
    I'm thrilled to hear that you're a happy client, Sue! It was my pleasure to assist you with your purchase loan and I'm delighted that your experience with Howard Hanna Mortgage Services was a positive one. Your 5-star rating means a lot to...
    read more
  • SFTP
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    Winston M
    Raleigh, NC
    Posted on August 23rd, 2024 10:13 AM
    Jeff gave us a lot of options to be able to make our approval.
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:42 PM
    I'm pleased to hear that you had a positive experience, Winston! Your review reaffirms why I do what I do. It was my pleasure to provide you with various options to facilitate your approval. Should you ever need any assistance in the future...
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  • SFTP
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    Evan W
    Clayton, NC
    Posted on August 19th, 2024 01:36 PM
    Jeff kept us informed throughout the transaction and was available to talk my clients through everything when curveballs were thrown our way. His experience was a major asset to us all and we would gladly work with him again.
    Reply from Jeff Gay - PrimeLending
    March 30th, 2025 05:42 PM
    Evan, I'm thrilled to hear that you had a positive experience with the purchase process. I'm glad I could be there to help navigate through the unexpected twists and turns. Your feedback greatly appreciated and I look forward to advising you...
    read more
  • 11–20 of 121
    About
    I'm Jeff Gay, Branch Manager at PrimeLending, a PlainsCapital Company, in Raleigh, NC. I help North Carolina homebuyers, including veterans and military families, buy a home and fix it up with a single loan. My specialties are VA renovation loans (up to 100% financing for eligible veterans), FHA 203(k), Fannie Mae HomeStyle, first-time homebuyers and NC military families. Book a 15-min chat through my website. NMLS #46264 | Company NMLS #13649 | Equal Housing Lender
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    Conventional Loan
    VA Loan
    Jumbo Loan
    Fixed Rate Mortgage
    FHA Loan
    Doctor Loans
    Renovation Loans
    Home Equity Lines
    View All
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    Education
    • The University of Alabama
      Accounting and Business/Management
      Apr 1988 -Apr 1993
      The University of Alabama logo
    Positions
    • Howard Hanna Financial Services, Inc. - Federal Mortgage Loan Originator
      Apr 1st, 2022 - Feb 28th, 2025
    • PrimeLending - Branch Manager
      Mar 3rd, 2025 - Current
    Memberships
    • NC Banking Commmission
    • Raleigh Mortgage Bankers Association
    • NC Commissoner of Banks
    • View All
    Addresses and Serving Areas

    Year Started

    2009

    Time Zone

    Eastern Standard Time (EST)
    Licenses
    • NMLS# ‍46264
    • I-210079 NC Commissoner of Banks
    Gallery
    Jeff Gay - PrimeLending - Gallery Photo
    Jeff Gay - PrimeLending - Gallery Photo
    Achievements
    • 25 Million in Production Volume for 2025
    • 30 Million Production Volume for 2024
    • 100% Closed Loan Ratio/Capture rate for submitted files 2025-2024
    • View All
    Hobbies
    • Golf
    • Live Music
    • Vinyl Record Collector
    • View All
    Disclaimer
    Restrictions apply. All loans subject to credit approval. Borrower may not own other real estate or rely on self-employment to qualify (W-2 or verified fixed income only). Limited to conventional/conforming loan for purchase of primary residence with a 20% down payment. Must submit application and required documentation via online application portal and integrated resources and receive approve/eligible or accept from automated underwriting system. Refinance, investment, VA, FHA, USDA, jumbo, bond, down payment assistance programs, renovation, construction, and brokered out loans are not eligible. Will be subject to property meeting investor requirements. Eligible applications submitted after 1pm local time or on a weekend or company holiday will be deemed submitted the next business day. Unforeseen circumstances excuses lender’s performance. Effective for applications after 11/3/23. Rates, fees, and offer terms subject to change. See https://www.primelending.com/legal-disclosures/1day-advantedge-terms-and-conditions for full details.